Binatone iDECT V2 System Manual page 43

iDect_V2_IFU_master.book Page 40 Friday, April 4, 2008 4:05 PM
Troubleshooting
"Memory dialling When you first make a call, after keying in the outside
line access code (e.g. 9), press and hold the #/PAUSE
doesn't work on a
PBX." button until a P appears on the display. This inserts a
pause between the access code and the telephone
number. You should later be able to redial the number.
When storing numbers in memory, you can include the
outside line access code (e.g. 9) with each number.
If your PBX requires you to wait for a second Dial tone
before dialling the telephone number, press and hold the
#/PAUSE button for a pause between the access code
and the number.
If the fault persists ...
Disconnect all other instruments connected to the
same line as the iDECT V2 and see whether you can
make a call.
Disconnect the base unit from the telephone line and
plug a different phone into the master telephone socket.
Try making a call. If this works, the line is OK.
If the call does not work, and you are using a two-way
socket adapter, remove it and plug a telephone directly
into the socket. If the call now works, the adapter may be
faulty.
If you cannot make a call, the fault may be on the
exchange line. Contact the service provider (the BT
engineers on 151, or your cable company).
If you still cannot identify the cause of the problem,
contact the Help Line on 0845 345 9677.
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