How To Arrange For Service - Usa Only; Standard First Year Warranty; How To Arrange For Service - Outside The Usa - KitchenAid STAND MIXER K5SS Instructions And Recipes Manual

How To Arrange For Service - USA Only

If the mixer is operated in the 50 United
States or the District of Columbia, you
may use either the Total Replacement
Warranty program or our Standard First
Year Warranty program, listed on the
Inside Front Cover and this page.

Standard First Year Warranty

(Required Warranty Service for Puerto Rico)
Take the mixer or ship prepaid and
insured to the nearest Authorized
Service Center (nearest Authorized
Service Center location can be obtained
by calling 1-800-541-6390, 8 a.m. to
8 p.m., Monday through Friday, 9 a.m.
to 3 p.m., Saturday, Eastern time.) Your
repaired mixer will be returned to you
prepaid and insured. During the
warranty period, all local service must
be handled by an Authorized
KitchenAid Service Center.

How To Arrange For Service - Outside The USA

To arrange for service for units operated
outside the 50 United States, District of
Columbia, consult your local KitchenAid
dealer or the store where you purchased
the product for information on how to
obtain service locally.
Residents of Puerto Rico must use the
Standard First Year Warranty program.
You may also use the information
listed under Standard First Year
Warranty to arrange for service
after your warranty expires.
After the warranty period you may use
any servicer you like, but we
recommend Authorized KitchenAid
Service. If you are unable to obtain
satisfactory service in this manner,
contact the Customer Satisfaction
Center, KitchenAid Portable
Appliances, P.O. Box 218, St. Joseph,
Michigan 49085-0218. Call toll free:
1-800-541-6390, 8 a.m. to 8 p.m.,
Monday through Friday, 9 a.m. to
3 p.m., Saturday, Eastern time.
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