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Issue 5.0
Once a Call Appearance (CAP) Key call is set up, the user can handle it like any other
trunk call. For example, the user can place the call on hold, transfer it to a co-worker
or send it to a park orbit. An incoming call is answered on the first available CAP key,
beginning with the lowest numbered key. If keys 1~3 are Call Appearance (CAP)
Keys, for example, the first incoming call is answered on key 1. If key 1 is busy, the
next call is answered on key 2. If keys 1 and 2 are busy, the next call is answered on
key 3. If all three keys are busy, additional incoming calls queue for the first available
key.
Call Arrival (CAR) Keys
Enhancements
With Version 3000 or higher system software, the appropriate line key page
automatically displays for incoming calls on the DTL-8LD-1 (DESI-less) and
ITL-320C-1 terminals.
Call Arrival (CAR) Keys are software extensions available on the Basic and Expanded
Port Packages. A Call Arrival Extension assigned to a line key, can appear and ring
on an individual station or multiple stations. Call Arrival (CAR) Keys are busy only
when in the ringing state and are not used during the talking state.
Call Arrival (CAR) Keys are shared with the Virtual Extensions (VE). In virtual
extension mode, the key acts as a secondary extension. Up to 256 CAR/VE keys are
provided.
Call Duration Timer
Call Duration Timer lets a multiline terminal with an LCD time their trunk calls on the
telephone display. This helps users that must keep track of their time on the
telephone. For incoming trunk calls, the Call Time begins as soon as the user
answers the call.
Call Forwarding – Centrex
The Call Forwarding – Centrex feature allows a station user to forward an incoming
PBX/Centrex CO call to an outside location using the same PBX/Centrex CO line to
free the line for additional use.
Call Forwarding – Centrex supports the following:
2 - 14
Call Forwarding – Immediate
Call Forwarding – Busy
Call Forwarding – No Answer
Call Forwarding – Busy/No Answer
UNIVERGE SV8100
Features
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