Symantec PCANYWHERE - ADMINISTRATOR GUIDE V12.1 Administrator's Manual page 4

Maintenance agreement resources
Additional Enterprise services
Select your country or language under Global Support.
Customer Service is available to assist with the following types of issues:
Questions regarding product licensing or serialization
Product registration updates such as address or name changes
General product information (features, language availability, local dealers)
Latest information about product updates and upgrades
Information about upgrade insurance and maintenance contracts
Information about the Symantec Value License Program
Advice about Symantec's technical support options
Nontechnical presales questions
Issues that are related to CD-ROMs or manuals
If you want to contact Symantec regarding an existing maintenance agreement,
please contact the maintenance agreement administration team for your region
as follows:
Asia-Pacific and Japan: contractsadmin@symantec.com
Europe, Middle-East, and Africa: semea@symantec.com
North America and Latin America: supportsolutions@symantec.com
Symantec offers a comprehensive set of services that allow you to maximize your
investment in Symantec products and to develop your knowledge, expertise, and
global insight, which enable you to manage your business risks proactively.
Enterprise services that are available include the following:
Symantec Early Warning Solutions
Managed Security Services
These solutions provide early warning of cyber
attacks, comprehensive threat analysis, and
countermeasures to prevent attacks before they occur.
These services remove the burden of managing and
monitoring security devices and events, ensuring
rapid response to real threats.