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PCANYWHERE 12.1
Symantec PCANYWHERE 12.1 Manuals
Manuals and User Guides for Symantec PCANYWHERE 12.1. We have
1
Symantec PCANYWHERE 12.1 manual available for free PDF download: User Manual
SYMANTEC PCANYWHERE 12.1 User Manual (321 pages)
Brand:
SYMANTEC
| Category:
Software
| Size: 6.4 MB
Table of Contents
Technical Support
4
Table of Contents
9
Chapter 1 Introducing Symantec Pcanywhere
19
About Symantec Pcanywhere
19
What's New in Symantec Pcanywhere
20
Components of Symantec Pcanywhere
21
How Symantec Pcanywhere Works
22
Understanding the Difference between a Host and a Remote
22
About Connecting over the Internet
23
Issues that Affect Performance
26
What You Can Do with Symantec Pcanywhere
28
Where to Find more Information
29
Chapter 2 Installing Symantec Pcanywhere
31
Preparing for Installation
31
Symantec Pcanywhere System Requirements
31
User Rights Requirements
35
Installation Options
36
If You Have a Previous Version Installed
40
Symantec Pcanywhere Installation
40
Installing the Full Product Version
41
Installing a Custom Version
42
Running the Setup Program Manually
42
Post-Installation Tasks
43
Registering Symantec Pcanywhere
43
Starting Symantec Pcanywhere
43
Modifying Installation Settings
44
Updating Symantec Pcanywhere
45
Uninstalling Symantec Pcanywhere
46
Chapter 3 Navigating in Symantec Pcanywhere
47
Selecting a View Mode in Symantec Pcanywhere
47
Starting a Connection in Basic View
48
Viewing or Editing Connection Settings
51
Working in Advanced View
52
Organizing Column Headings in the Symantec Pcanywhere Window
53
Customizing the Symantec Pcanywhere Navigation Bar
54
Closing the Main Product Window Upon Connection
55
About the Connection Wizard
55
What You Need to Know before You Connect
56
Ways to Connect to Another Computer Remotely
57
About the Start Modes for Remote Connections
58
About the Session Manager
59
Changing How Active Sessions Appear in the Session Manager
60
Showing or Hiding Options on the Session Manager Navigation Bar
61
Resizing the Session Manager Navigation Bar
62
Showing or Hiding the Session Manager Navigation Bar
62
Managing Pcanywhere Preferences
63
About Customizing Network Connections
64
Customizing Modem Connections
64
Customizing European ISDN Connections
65
Customizing Direct Connections
67
Chapter 4 Allowing Others to Control Your Computer
69
Managing Host Connections
69
Adding a Host Connection Item to Favorites
70
Locating a Recent Host Connection Item
70
Ways to Set up a Host Computer
70
Using the Connection Wizard to Configure a Host Connection
71
Configuring a Host Using Advanced Properties
73
Knowing Which Connection Device to Use for Host Sessions
74
Configuring a Host Network Connection
75
Selecting a Network Card
76
Changing the Default Port Numbers on the Host
77
Configuring a Host Modem Connection
78
Configuring an ISDN Connection on a Host
79
Configuring a Direct Connection on a Host
80
Setting the Host Startup Options
81
If You Are Logged on as a Guest User in Windows
82
Setting End of Session Options
83
Configuring a Host Computer to Enlist in a Directory Service
85
Specifying a Host Name
86
Ways to Start a Host Session
87
Waiting for a Connection from a Remote Computer
87
Calling a Remote Computer
87
Accepting a Host Invitation
88
What You Can Do During a Host Session
88
Working with the Host Online Menu
89
Letting Multiple Remote Users Hold a Conference
89
Chatting Online with the Remote User
91
Ending a Host Session
91
Chapter 5 Controlling Another Computer Remotely
93
Managing Remote Connections
93
Adding a Remote Connection Item to Favorites
93
Locating a Recent Remote Connection Item
94
Ways to Set up a Remote Computer
94
Using the Connection Wizard to Configure a Remote Connection
95
Configuring a Remote Connection Using Advanced Properties
96
Knowing Which Connection Device to Use for Remote Sessions
98
Configuring a Remote Network Connection
99
Customizing the Data Port Range for Remote Connections
100
Changing the Default Port Numbers on the Remote
101
Configuring a Remote Modem Connection
102
Configuring a Direct Connection on a Remote
106
Configuring a Remote Computer to Use Directory Services
107
Connecting through Pcanywhere Gateway or Pcanywhere Access Server
108
Modifying Connection Speeds
109
Adjusting Video Performance Settings
110
Automatically Logging on to the Host Computer
111
Automatically Reconnecting if the Host Is Busy
112
Ways to Start a Remote Control Session
113
Starting a Remote Connection Item
113
Waiting for a Host Connection
113
Connecting to Another Computer Using Quick Connect
114
What You Can Do During a Remote Control Session
121
Taking a Snapshot
123
Changing Display Settings During a Remote Control Session
124
Changing the Background Colors
125
Configuring Remote Printing
126
Transferring the Contents of the Windows Clipboard
127
Chatting Online with the Host User
128
Connecting to Multiple Hosts
129
Ending a Remote Control Session
129
Connecting to a Computer that Does Not Have a Host Running
130
Configuring Initial Host Properties for Quick Deploy and Connect
133
About Reconnecting to a Host Using the Quick Deploy and Connect Feature
142
Editing the Quick Deploy and Connect Host Properties
142
How Pcanywhere Works in a Windows Recovery Environment
143
Chapter 6 Supporting Computers and Servers Remotely
145
About Symantec Pcanywhere Remote Management Tools
145
User Rights Requirements for Remote Management
145
Ways to Start a Remote Management Session
146
What You Can Do During a Remote Management Session
147
Managing Tasks Remotely
148
Running DOS Commands
149
Viewing Services
151
Viewing and Editing System Files
153
Viewing and Editing the System Registry
154
Viewing the Event Log
155
Viewing and Uninstalling Programs
156
Restarting or Shutting down a Host Computer During a Remote Management Session
156
Locking a Computer or Logging off a User During a Remote Management Session
157
Sending System State Commands to One or more Computers
158
Ending a Remote Management Session
161
Chapter 7 Transferring Files and Folders
163
About Pcanywhere File Transfer
163
Going to a Recently Visited File Location
164
Tagging All Files in a Folder
165
Tagging All Folders in a Directory
165
Tagging Files Using Wildcard Characters
165
Tagging Files by Date Modified
166
Managing Files and Folders
166
Comparing Folders
167
About File Transfer Preferences
168
Selecting a Start-Up Location
168
Selecting an Overwrite Option
169
Increasing File Transfer Performance
169
Ways to Start a File Transfer Session
170
Transferring Files between Computers
170
Canceling a File Transfer Operation
171
Pausing a File Transfer Operation
171
Viewing the Command Queue During a File Transfer Operation
172
Changing File Transfer Settings During a Session
172
About Synchronization and Cloning
173
Synchronizing Folders
173
Synchronizing Folders by File Type
174
Cloning a Folder
174
Chapter 8 Automating File Transfer and Management Tasks
175
About the Command Queue
175
Using Command Queue Files to Automate Tasks
176
Using Environment Variables
177
Working with Command Queue Files
177
Arranging Items in the Queue File
182
Adding Remote Connection Items to a Command Queue File
183
Selecting File Handling Options for Command Queues
184
Selecting End of Session Options for Command Queues
185
Creating a Command Queue File During a Session
190
Pausing the Command Queue
190
Removing a Command from the Command List
191
Arranging Commands in the Command List
191
Saving a Command Queue File
191
Generating a Command Queue Report On-Demand
192
Running a Command Queue File
192
Running a Command Queue File During a Session
193
Running a Command Queue File Without Starting a Session
193
Scheduling a Command Queue File to Run Automatically
194
Chapter 9 Securing Your Computer and Sessions
197
Protecting a Host Computer from Unauthorized Access
197
About Authentication in Pcanywhere
198
Configuring Logon Security
203
Securing the Host Computer Upon Connection
204
Hiding the Host Name from Network Search Results
204
Calling Back Remote Users
205
About Access Rights
206
Configuring Caller Rights
207
Setting Time Limits for Callers
207
Blocking Connections by Days or Times
208
About Session Security
209
Restricting Control of the Keyboard and Mouse
210
Setting Inactivity Time Limits for Sessions
211
Using Encryption to Protect Data
211
About the Symantec Cryptographic Module
212
About Symmetric Encryption
212
About Public-Key Encryption
213
Understanding the Performance Trade-Offs
213
How Pcanywhere Works with Encryption
214
Configuring Pcanywhere to Use Pcanywhere Encoding
214
Configuring Pcanywhere to Use Symmetric Encryption
215
Denying Connections from Computers that Use Lower Encryption
216
Configuring Pcanywhere to Use Public-Key Encryption
217
Protecting Configuration Settings
221
Ways to Assess Host Security
223
Running the Host Assessment Tool
224
Specifying the Location of the Host Connection Items
225
Analyzing Scan Results
225
Getting more Information about Scan Results
226
Learning more about Security Features
226
Saving Scan Results
226
Chapter 10 Monitoring and Recording Sessions
227
Monitoring Events in Symantec Pcanywhere
227
Sending Logging Events to an SNMP Trap
227
Generating a Pcanywhere Log File
229
Logging Events in the Windows Event Viewer
230
About Logging Information to a Central Server
231
Managing Log Files
232
Creating an Activity Log Report
233
Archiving or Deleting Log File Data
233
About Recording and Replaying Sessions
234
Recording a Remote Session
234
Automatically Recording a Remote Session
235
Automatically Recording a Host Session
235
Replaying a Recorded Session
236
Saving Information from a Recorded Session
238
Chapter 11 Connecting Across Multiple Platforms
239
About Symantec Pcanywhere Crossplatform
239
Installing Symantec Pcanywhere Crossplatform
239
Installing Pcanywhere Crossplatform on Windows
240
Installing Pcanywhere Crossplatform on Linux
240
Installing Pcanywhere Crossplatform on Mac os X
241
Starting Pcanywhere Crossplatform
242
Connecting to a Host Computer through Pcanywhere Crossplatform
243
Securing Connections through Pcanywhere Crossplatform
244
Encrypting Your Sessions through Pcanywhere Crossplatform
244
Connecting to a Serialized Host through Pcanywhere Crossplatform
245
Navigating in a Pcanywhere Crossplatform Session
245
Transferring Files During a Pcanywhere Crossplatform Session
248
Transferring Clipboard Content in a Pcanywhere Crossplatform Session
248
Increasing Video Performance During a Pcanywhere Crossplatform Session
249
Using Ezscroll to Navigate During a Pcanywhere Crossplatform Session
249
Saving and Opening Pcanywhere Crossplatform Connection Files
250
Ending a Pcanywhere Crossplatform Session
251
Chapter 12 Connecting from a Web Browser
253
About Symantec Pcanywhere Web Remote
253
About Web Remote Setup
254
Starting the Web Remote from the Installation CD
255
Starting the Web Remote from a Hard Drive, Server, or Removable Media
255
Ways to Secure Your Web Remote Session
256
How the Web Remote Secures the Logon Process
257
About Web Remote Encryption
257
Configuring Session Encryption
259
Using a Serial ID to Secure a Connection on Web Remote
260
Editing Port Settings in Web Remote
260
Ways to Connect to a Host through Web Remote
261
Connecting to a Host in the Host List
261
Connecting to a Host by Manually Entering Connection Information
262
What You Can Do During a Web Remote Session
262
Transferring Clipboard Contents on Web Remote
264
Increasing Video Performance During a Web Remote Session
265
Using Ezscroll to Navigate During a Web Remote Session
265
Ending a Web Remote Session
266
Chapter 13 Connecting from a Mobile Device
267
About Symantec Pcanywhere Mobile
267
What You Can Do in Symantec Pcanywhere Mobile
268
Getting Help on Your Device
268
Symantec Pcanywhere Mobile Installation
269
Symantec Pcanywhere Mobile System Requirements
269
If You Have a Previous Version of Symantec Pcanywhere Mobile Installed
270
Installing Symantec Pcanywhere Mobile
270
Uninstalling Symantec Pcanywhere Mobile
273
Starting Symantec Pcanywhere Mobile
275
Ways to Connect Another Computer from a Mobile Device
276
Configuring a Custom Connection Item on Your Mobile Device
276
Including Logon Information in Your Mobile Connections
278
Connecting through a Pcanywhere Gateway or Access Server
279
Encrypting Your Mobile Sessions
280
Using a Serial ID to Secure Mobile Connections
282
Specifying the Host Ports for Mobile Connections
282
Adding Subnet Addresses to a Host Search on Your Mobile Device
283
Starting a Mobile Session from a Custom Connection Item
284
Starting a Mobile Connection from Quick Connect
284
Navigating in the Symantec Pcanywhere Mobile Session Screen
286
Modifying Navigation Preferences During a Mobile Session
288
Improving Performance During a Mobile Session
289
Performing Remote Control Tasks from a Mobile Device
290
Starting a Remote Management Session in Symantec Pcanywhere Mobile
290
What You Can Do During a Remote Management Session
291
Viewing or Changing Program Status from a Mobile Device
291
Stopping and Starting Processes from a Mobile Device
292
Locking Your Computer or Logging off a User from a Mobile Device
294
Restarting or Shutting down a Host Computer from a Mobile Device
295
Running DOS Commands from a Mobile Device
296
Ending a Mobile Session
297
Managing Connection Items on a Mobile Device
298
Renaming a Connection Item on a Mobile Device
298
Copying a Connection Item on a Mobile Device
298
Organizing Connection Items on a Mobile Device
299
Removing a Connection Item from a Mobile Device
299
About Closing Symantec Pcanywhere Mobile
299
Chapter 14 Managing Symantec Pcanywhere Gateway
301
About Symantec Pcanywhere Gateway
301
Installing Symantec Pcanywhere Gateway
302
About the Gateway Manager
303
Starting Pcanywhere Gateway
304
Changing the Launch Settings for Pcanywhere Gateway
305
Changing the Name that the Gateway Computer Uses
305
Hiding the Gateway Computer from Search Results
306
Securing the Gateway Computer
306
Monitoring Events in Pcanywhere Gateway
307
Editing the Port Settings for Pcanywhere Gateway
308
Configuring Pcanywhere Gateway to Allow Incoming Modem Connections
309
Choosing How Pcanywhere Gateway Discovers Hosts
310
Adding or Removing a Subnet for Host Searches in Pcanywhere Gateway
310
Docking a Gateway Computer to an Access Server
311
Ending a Pcanywhere Gateway Session
312
Stopping the Pcanywhere Gateway Service
312
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