Running The System Test - DirecTV PLUS DVR - MANUEL 2 Manual

Running the System Test

Th e System Test allows you to run a basic diagnostics check on your DIRECTV Plus DVR. If you are experiencing any
trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or
to initiate diagnostic procedures on your digital satellite receiver.
First make sure that:
All connections — jacks, cables, etc. — are in place correctly (see Chapter Two,
Getting Connected, for more info)
Th ere are batteries in the remote control, and they are working correctly
Th e access card is installed in the DIRECTV Plus DVR.
Follow these steps to run the diagnostics system test on your DIRECTV Plus DVR.
1) Turn on your TV and the DIRECTV Plus DVR.
2) Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press
MENU to bring up the Menu.
3) Select Settings.
4) Select Setup, then Info & Test.
5) Use arrow keys to highlight the System Test tab, then press SELECT on Run Test.
6) If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the satellite dish, phone
connection and access card.
7) If you continue to have problems, call DIRECTV Customer Service at 1-800-DIRECTV.
You should run a system test several times before concluding that there is a problem. Occasional fl uctuations in the phone
line or satellite signal can give temporary false readings.
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