Visioneer OneTouch 5820 Installation Manual

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Visioneer OneTouch
5820 Scanner
Installation Guide
F O R W I N D O W S

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Table of Contents
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Summary of Contents for Visioneer OneTouch 5820

  • Page 1 Visioneer OneTouch 5820 Scanner Installation Guide F O R W I N D O W S...
  • Page 2 Visioneer's Limited Product Warranty If you find physical defects in the materials or the workmanship used in making the product described in this document, Visioneer will repair, or at its option, replace, the product at no charge to you, provided you return it (postage prepaid, with proof of your purchase from the original reseller) during the 12-month period after the date of your original purchase of the product.
  • Page 3: Table Of Contents

    ........1 The Visioneer OneTouch 5820 Scanner .
  • Page 4 ......45 STEP 1: Uninstalling the Visioneer OneTouch Software ..45 STEP 2: Uninstalling the PaperPort Software .
  • Page 5: Welcome

    ELCOME Congratulations on purchasing your Visioneer OneTouch 5820 USB scanner. With your scanner, you can quickly scan paper documents, color photos, 35mm slides, and negatives to place their electronic images on your computer. ’ S IN THE Before starting the installation, check the contents of the box to make sure that all parts are included.
  • Page 6: The Visioneer Onetouch 5820 Scanner

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE 5820 S ISIONEER OUCH CANNER Document cover Transparency light source Document pad Reference frame Glass OneTouch buttons panel Status light Transparency Adapter cable Transparency Adapter port Power jack USB cable...
  • Page 7 5820 S ISIONEER OUCH CANNER Document cover. Close the document cover after placing items on the scanner glass. Transparency light source. Shines light down through the glass onto the scanning sensors in the body of the scanner. Document pad. Helps to secure the document in place on the scanner glass. Reference frame.
  • Page 8: What You Need

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE To use the scanner and software, you need the following: IBM PC (or 100-percent compatible) Pentium or equivalent Microsoft Windows 98, Windows 2000, Windows Me, or Windows XP One available Universal Serial Bus (USB) port on your computer Available internal memory (RAM): Windows 98—32 megabytes (MB) or more Windows 2000, Me, or XP—64 MB or more;...
  • Page 9: Step 1: Installing The Scanner Software

    1: I NSTALLING THE CANNER OFTWARE 1: I NSTALLING THE CANNER OFTWARE Note: You must install the scanner software before connecting the scanner to your computer. Otherwise, the correct driver software for your scanner will not be installed and it may not work properly. To install the scanner software: 1.
  • Page 10: Step 2: Connecting The Scanner

    2: C ONNECTING THE CANNER The Visioneer OneTouch 5820 scanner connects to any available USB port. Check your computer’s manual for the USB port location. Note: You do not have to shut off the power to your computer when connecting the scanner to a USB port.
  • Page 11 2: C ONNECTING THE CANNER To connect your Visioneer OneTouch 5820 scanner: 1. Check that the TPA cable is plugged into the TPA port on the back of the scanner. Your 5820 scanner is shipped with the TPA cable already plugged into the TPA port, however, if the cable came loose during shipping, you must plug it into the port securely.
  • Page 12 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE 3. Plug the power supply cable into the jack on the TPA cable and then plug the power supply into a wall outlet. Power supply Power jack The status light comes on indicating that the scanner is receiving power.
  • Page 13: Step 3: Checking Out Your Scanner

    3: C HECKING CANNER The Visioneer OneTouch 5820 scanner software comes with special software, called the OneTouch software, that you to use scan with the OneTouch buttons. The OneTouch software adds the scanner icon to the Windows taskbar (at the bottom right corner of the computer screen).
  • Page 14: If The Scanner Is Not Properly Connected

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE 2. Choose About from the shortcut menu. A dialog box confirms that the scanner is properly connected. 3. Click OK to close the dialog box. That’s it. Your scanner is ready to scan. See “Three Ways to Scan”...
  • Page 15 Readme file, and the scanner icon still has a red X through it, you may have a malfunctioning scanner. Please see “Contacting Visioneer for Technical Support” on page 49 for technical assistance telephone numbers. Also visit our web site at www.visioneer.com for additional technical information.
  • Page 16: Three Ways To Scan

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE HREE AYS TO You can scan items by pressing a OneTouch button, by clicking a button on the screen, or from the PaperPort software (or other Twain software). • Scan with the scanner buttons. Press a button on the scanner’s front panel.
  • Page 17: Scanning By Pressing The Onetouch Buttons

    CANNING BY RESSING THE OUCH UTTONS CANNING BY RESSING THE OUCH UTTONS Pressing a scanner button scans the item, and then sends the image either to the printer, or to a software application on your computer. To scan by pressing a button on the scanner: 1.
  • Page 18 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE During scanning, the scan progress window shows a small copy of the image, as illustrated by this example: When the scan is complete, the scanned image appears in the destination software. In this example, the destination software is the PaperPort Desktop.
  • Page 19: Scanning From The Button Panel On The Screen

    CANNING FROM THE UTTON ANEL ON THE CREEN CANNING FROM THE UTTON ANEL ON THE CREEN Scanning from the button panel on the screen is just like pressing a scanner button, except you click the button on the screen. The scanner scans the item, and then sends the image either to the printer, or to a destination application on your computer.
  • Page 20: About The Onetouch Buttons

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE BOUT THE OUCH UTTONS The OneTouch buttons are preconfigured to scan items at various settings, and then send the scanned image to a preselected destination software application. You can change the settings for each button. See “About the Configuration Dialog Box”...
  • Page 21: Scanning 35Mm Slides And Filmstrips

    CANNING LIDES AND ILMSTRIPS CANNING LIDES AND ILMSTRIPS You can scan 35mm slides and film negatives using the reversible mask that came with your 5820 OneTouch scanner. You can scan both positive film and negative images. RIEF XPLANATION Your scanner has sensors that capture the image of the item being scanned.
  • Page 22 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE 3. Position the 35mm mask on the glass. The mask has one square corner. Align that corner with the arrow on the scanner body. Make sure that the text on the 35mm mask faces up so slide fits properly in the mask.
  • Page 23 1. Start the PaperPort software and click the Twain icon on the toolbar. The Visioneer Scan Manager appears. Tip: You can also start the Visioneer Scan Manager from the scanner buttons by setting a button to “Configure Before Scanning.” See “Selecting New Options for the Buttons” on page 25.
  • Page 24 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE Click the drop-down arrow and choose the transparency scanning option from this menu, The option “Reflective” is for scanning paper items, not slides or filmstrips. 3. Click Preview to preview the image and, if necessary, adjust the various settings, then click Scan when the image is what you want.
  • Page 25: Configuring The Scanner

    ONFIGURING THE CANNER ONFIGURING THE CANNER When you first connect your scanner to a computer, the scanner’s software configures each OneTouch button with appropriate settings. But, if you want to change the settings, you can reconfigure the buttons by selecting new options from the Configuration dialog box. You display the Configuration dialog box from either the shortcut menu or the Button Panel.
  • Page 26: Creating New Configurations

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE To display the Configuration dialog box from the Button Panel: 1. Right-click the button you want to configure. The Configuration dialog box appears. The tab for the scan button you clicked is selected for you. REATING ONFIGURATIONS You cannot change settings such as brightness or contrast of the preset...
  • Page 27 ONFIGURING THE CANNER Select a software Click this application to tab to set send the scanned preferences. image to that application. Select a setting for scanning the item. Select format and page(s) options for the button. See “Setting Preferences” on page 31 to set Preferences. Important: To get help with the scanner’s features or any of the options in the Configuration dialog box: Press the F1 key on your keyboard.
  • Page 28 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE 2. Choose Configure from the shortcut menu. The Configuration dialog box appears. The options on the Configuration dialog box are: Select Destination—the list of applications that can open to display the scanned image. Select the application that you want to automatically open to display or process the scanned image.
  • Page 29: Selecting New Options For The Buttons

    ONFIGURING THE CANNER Select Format and Page(s)—a set of options for selecting a format for the scanned image and whether to scan a single page or multiple pages. The formats are bitmap and PaperPort. Use PaperPort for scanning any item. Bitmaps are usually for photos or artwork. The page icons represent single or multiple page scanning.
  • Page 30: Adjusting Scan Settings And

    Note: If you want to scan using the Visioneer Scan Manager, click the option, Configure before Scan. Now when you press the selected scanner button, the Visioneer Scan Manager appears first and you can use it to scan.
  • Page 31 ONFIGURING THE CANNER Note: You cannot change the scan settings or page settings for any of the predefined scan configurations. You can only adjust settings for scan configurations that you create yourself. To adjust the scan settings and page settings: 1.
  • Page 32 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE 3. Click the Edit button. The dialog box appears for adjusting the scanning settings of the selected configuration. 4. Adjust the scan settings that you want. Mode—Select Black/White to scan in black and white. For example, letters and memos are usually scanned in black and white.
  • Page 33 ONFIGURING THE CANNER 5. Click the Page Settings tab to adjust the scan page settings. Page Size—Choose a page size from the drop-down list. The outlines on the picture represent the various page sizes. Clicking one of those outlines also selects it as the page size for the scan. If you select the Custom option from the drop-down list, boxes appear in place of the picture.
  • Page 34 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE The scanning may slow down a bit when this option is selected. You don’t need to select this option when scanning photographs. The DeScreen setting does not apply to the Black/White mode. Gamma—Drag the slider to improve how the colors in a scanned image look on your monitor.
  • Page 35: Setting Preferences

    ONFIGURING THE CANNER ETTING REFERENCES The preferences apply to each button and to the scanner. To set preferences: 1. On the Configuration dialog box, select the tab for a button to set its preferences. 2. Click the Preferences tab on the Configuration dialog box. Preferences tab The Preferences dialog box appears.
  • Page 36 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE fall into these categories. For example, the destination applications for the email button are usually email applications. By selecting the Show All Destinations option as the preference for the email button, all the other types of applications are included in the list of email destination applications.
  • Page 37 ONFIGURING THE CANNER Show Scanner Icon in Windows Taskbar—Select this option to see the small icon representing the OneTouch scanner in the Windows taskbar Scanner icon Scanner Lamp turns off—These options control when the scanner lamp powers goes off. After idling for xx minutes—Select this option to automatically turn off the lamp if the scanner hasn’t been used for the specified time.
  • Page 38: Scanning From The Paperport Software

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE CANNING FROM THE APER OFTWARE Instead of using a scanner button, you can scan directly from the PaperPort software. This is particularly helpful when you’re using PaperPort to file and save your scanned items. Note: You can also scan directly with other software that meets the Twain standards for scanning, which includes many graphics and imaging applications available for your computer.
  • Page 39: Scanning An Item Using The Twain Button

    CANNING FROM THE APER OFTWARE 3. Choose the Scan Manager, and then click Select. Your scanner is now set to scan. Note: You don’t need to complete Steps 2 and 3 again, unless you change the selected source to another Twain device. CANNING AN SING THE WAIN...
  • Page 40 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE 4. From the list of Scanner Settings labeled “Scan Page For,” select the most appropriate setting for the item you’re scanning. In the example above, the selected setting is “Color Document-Faster.” 5. Click the Preview button. The scanner scans a preview of the item and displays it in the Scan Manager.
  • Page 41 CANNING FROM THE APER OFTWARE 7. Check the preview image. If you want to change the scanner setting for the item, click one of the options in the list to “Scan Page For.” For example, to scan a black and white image instead of a color photo, select Black &...
  • Page 42: Adjusting Scanner Settings

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE DJUSTING CANNER ETTINGS You can adjust the scanner settings to fine tune the scanned item to get the best possible image. This section tells you how to: Select a predefined scanner setting. Select scan configuration options. Customize a scanner setting.
  • Page 43: Selecting A Predefined Scanner Setting

    DJUSTING CANNER ETTINGS ELECTING A REDEFINED CANNER ETTING In the Scan Manager, you can select one of the predefined scanner settings from the list “Scan Page For.” The settings are described in the following table. Scan Page For Default Setting To Scan Description Editing Text...
  • Page 44: Selecting Scan Configuration Options

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE Selecting the proper scanner setting before scanning produces the best results for a scanned item. The scanner setting determines the resolution True Color Grayscale B&W of the item and the number of possible shades of gray or color. The symbols next to the setting names indicate the scan mode—True Color, Grayscale, or Black and White.
  • Page 45: Customizing A Scanner Setting

    DJUSTING CANNER ETTINGS Size—The page size for the image. If you want to use one of the preset sizes, click the drop-down arrow and choose the size from the list. If you want to create a custom size, click on the picture window and drag the mouse.
  • Page 46: Adjusting The Brightness And Contrast

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE 4. Click the Save As button. The Save As dialog box appears. 5. Type a name for the new scanner setting. 6. Click Save. The new setting is added to the list of “Scan Page For” options at the top of the dialog box.
  • Page 47: Selecting The Area Of The Item You Want To Scan

    DJUSTING CANNER ETTINGS 3. Drag the Brightness slider to the left to make the item darker or to the right to make the item lighter. 4. Drag the Contrast slider to the left to decrease the contrast or to the right to increase the contrast. 5.
  • Page 48: Troubleshooting

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE ROUBLESHOOTING After I installed PaperPort, I got a blue screen and a Profiling Display error message. Why is this happening? PaperPort installs a driver for scanning and printing. Sometimes a conflict occurs between the PaperPort driver and another driver you may have on your computer.
  • Page 49: How To Uninstall Your Scanner

    CANNER OW TO NINSTALL YOUR CANNER To uninstall the Visioneer OneTouch 5820 scanner, you remove the OneTouch Version 3.0 software first, and then remove the PaperPort software, or other software you installed for the scanner. STEP 1: U NINSTALLING THE...
  • Page 50 5820 S ISIONEER OUCH CANNER NSTALLATION UIDE Important: The Automatic option is selected by default. Visioneer recommends using the Automatic option. The other options are for advanced users only. 7. Click Next. The Perform Uninstall window appears. 8. Click Finish.
  • Page 51 Remove. The Select Uninstall Method Window appears. 7. Make sure the Automatic option is selected. Important: The Automatic option is selected by default. Visioneer recommends using that option. The other options are for advanced users only. 8. Click Next. The Perform Uninstall window appears.
  • Page 52: Step 2: Uninstalling The Paperport Software

    (with a .max extension) and cannot be opened by other applications. If you decide to keep your scanned image files and want to be able to view them, you can use the PaperPort Viewer instead of the PaperPort application. Download the viewer from Visioneer’s Web site at www.visioneer.com...
  • Page 53: Cleaning The Scanner Glass

    Support by Telephone in Canada (416) 640-7256 (8:00 am - 5:00 pm Pacific Time, Monday-Friday) Long distance charges may apply Free Support on the Web www.visioneer.com Free 24-hour Automated Expert System (888) 887-0092 (Toll Free) Support by Fax (541) 884-8474...
  • Page 54: Visioneer Onetouch 5820 Scanner Specifications

    5820 S ISIONEER OUCH CANNER NSTALLATION UIDE 5820 S ISIONEER OUCH CANNER PECIFICATIONS Bit Depth 48-Bit color (internal), 16-Bit gray (internal), 1-Bit line art/text Scanning resolution Optical resolution: 600 x 1200 dpi Maximum Item sizes 8.5 x 11.69 inches (21.6 x 29.7 cm) Scanner dimensions Height 3.7 inches (8.95 cm)

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