Visioneer STROBE 500 - FOR WINDOWS User Manual
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Visioneer STROBE 500 - FOR WINDOWS User Manual

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Strobe 500 Scanner
User's Guide
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Summary of Contents for Visioneer STROBE 500 - FOR WINDOWS

  • Page 1 Visioneer ® Strobe 500 Scanner User's Guide for Windows...
  • Page 2 Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies. Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a licensing agreement.
  • Page 3 IF YOU FIND PHYSICAL DEFECTS IN THE MATERIALS OR THE WORKMANSHIP USED IN MAKING THE PRODUCT DESCRIBED IN THIS DOCUMENT, VISIONEER WILL REPAIR, OR AT ITS OPTION, REPLACE THE PRODUCT AT NO CHARGE TO YOU, PROVIDED YOU RETURN IT (POSTAGE PREPAID, WITH PROOF OF YOUR PURCHASE FROM THE ORIGINAL RESELLER) DURING THE 90-DAY PERIOD AFTER THE DATE OF YOUR ORIGINAL PURCHASE OF THE PRODUCT.

  • Page 4: Table Of Contents

    What’s in the Box ........1 The Visioneer Strobe 500 Scanner ......2 System Requirements .
  • Page 5 ABLE OF ONTENTS Configuring the OneTouch Buttons ......40 Changing a Button Setting ......41 Selecting New Settings for a Button .
  • Page 6 Visioneer Strobe 500 Scanner Specifications ....108 Visioneer Strobe 500 Scanner Parts List ..... 110 Index .
  • Page 7 ABLE OF ONTENTS...

  • Page 8: Chapter 1: Welcome

    Welcome Your new Visioneer Strobe 500 scanner can quickly scan single-sided or double-sided stacks documents, and place their images on your computer. The Strobe 500 scanner can be removed from the docking station and taken on the road for mobile scanning.

  • Page 9: The Visioneer Strobe 500 Scanner

    500 S ’ ISIONEER TROBE CANNER UIDE 500 S ISIONEER TROBE CANNER Power Switch & Scan Settings Input Tray Dial Status light Control panel OneTouch Scanner Buttons Paper Guides Front Feed Tray Cover Release Power jack Output tray USB port Input tray—Holds a stack of documents in the scanner.

  • Page 10: System Requirements

    YSTEM EQUIREMENTS YSTEM EQUIREMENTS IBM-compatible Pentium 4 PC, or AMD equivalent with: ■ A CD-ROM drive An available Universal Serial Bus (USB) port ■ ® ® Microsoft Windows operating system: Windows 2000 (Service Pack ■ 4), Windows XP (Service Pack 1 and 2), Windows Vista, or Windows 7 The scanner is compatible with Service Pack 3 for Windows XP and Service Pack 1 for Windows Vista.

  • Page 11: Documentation

    500 S ’ ISIONEER TROBE CANNER UIDE OCUMENTATION The following documentation is provided with your scanner: Quick Install Guide—Abbreviated installation instructions. ■ Scanner User’s Guide—On the Installation Disc 1; contains detailed ■ installation, scanning, configuration, and maintenance information. Mini-Guides—On the Installation Disc 1; contains detailed instructions ■...

  • Page 12: Chapter 2: Installation

    If you already have a scanner connected to your computer, you may need ■ to remove its driver programs first before beginning the installation of your Visioneer Strobe 500 scanner. Please see the User’s Guide that you received with your other scanner for specific instructions.

  • Page 13: Step 1: Unpack And Assemble The Scanner

    500 S ’ ISIONEER TROBE CANNER UIDE If your computer is running Windows version Vista or later, you may see ■ the Windows User Account Control screen asking you to confirm system changes. Click the Continue button to allow the installation to proceed.
  • Page 14 1: U NPACK AND SSEMBLE THE CANNER 5. Detach the scanner body from the docking station and remove the foam strip from the docking station. 1. Press and hold the release button on the side of the docking station. 2. Tilt the scanner body towards the front and lift the scanner out of the Docking Station.

  • Page 15: Step 2: Install The Software And Connect The Scanner

    500 S ’ ISIONEER TROBE CANNER UIDE 7. Pull the output tray away from the bottom of the Docking Station, then flip open the output tray extension. 2: I NSTALL THE OFTWARE AND ONNECT THE CANNER To install the software: 1.
  • Page 16 2: I NSTALL THE OFTWARE AND ONNECT THE CANNER Note: If the disc does not automatically start, check the following: Make sure the disc drive’s door is completely shut. ■ Make sure the disc was inserted in the drive in the proper direction ■...

  • Page 17: Installing The Scanner Driver

    500 S ’ ISIONEER TROBE CANNER UIDE 4. Make sure the boxes for Scanner Driver, Visioneer OneTouch, and Nuance PaperPort® are checked. 5. Click Install Now. NSTALLING THE CANNER RIVER The scanner driver installation will start first. 1. The Welcome to the Scanner Driver Setup Wizard opens.
  • Page 18 2: I NSTALL THE OFTWARE AND ONNECT THE CANNER 4. The next window lists the choices of the drivers that you can install for your scanner. 5. Select the option you want. Click Next. Full Install (TWAIN and Windows Driver)—This is the ■...
  • Page 19 500 S ’ ISIONEER TROBE CANNER UIDE 6. A window opens with image quality samples asking you to select an image for your Color Space setting. Select the option that looks best to you and click Next. This sets a default gamma value for scans and can be changed later on.

  • Page 20: Connect The Scanner Power Cord

    2: I NSTALL THE OFTWARE AND ONNECT THE CANNER 7. STOP when you see the “Complete the installation by connecting your hardware” window. Do NOT click OK yet. Leave the window open and proceed to the next section. NOTE: If you do not see this on-screen diagram for connecting the scanner, stop and follow the instructions below.
  • Page 21 500 S ’ ISIONEER TROBE CANNER UIDE To Connect the Scanner Power to the Wall: 1. Plug the power supply into the power jack on the scanner. Note: Only use the power supply included with your scanner (Model: HEG42-240100-7L made by HiTron). Connecting any other type of power supply may damage your scanner, and will void its warranty.
  • Page 22 USB power cable, you can order a new one by contacting our Customer Service department. Please refer to the Technical Support Card, included with your scanner, for our company contact information, or visit the Parts & Accessories page for your scanner at www.visioneer.com.

  • Page 23: Connect The Usb Cable And Turn On The Power

    ABLE AND URN ON THE OWER The Visioneer Strobe 500 scanner connects to any available USB port. Check your computer’s manual for USB port locations. 1. Remove any protective tape from the USB cable. 2. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
  • Page 24 2: I NSTALL THE OFTWARE AND ONNECT THE CANNER SPEED USB hub”. Plug the USB cable into a USB 2.0 port (if available) or just disregard the message. If you leave it plugged into the USB 1.1 port, your scanner may scan a bit slower. Your computer then recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner.
  • Page 25 500 S ’ ISIONEER TROBE CANNER UIDE 5. When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window. 6. Click OK. You can also click More to see a quick overview about accessing and navigating the OneTouch Button Panel.

  • Page 26: Installing Visioneer Onetouch

    If you choose not to accept the license agreement, the installation will terminate and the OneTouch software will not be installed. 3. The Visioneer OneTouch software will install when you click Next on the Visioneer License Agreement window. 4. Click Close on the Visioneer OneTouch Installation Complete...

  • Page 27: Installing Paperport

    500 S ’ ISIONEER TROBE CANNER UIDE NSTALLING APER If you left the default selection to install PaperPort from the installation disc, the PaperPort software installation will start automatically after you click Close on the OneTouch Installation Complete window. 1. The Select Language window opens for the PaperPort software. Select the language you want to use then click OK.

  • Page 28: Step 3: Register Your Scanner

    3. Press Enter on your computer’s keyboard or click the option on screen to go to the web address. 4. When the Visioneer web page loads, click on the Support & Drivers link at the top of the page. 5. Click on Register Your Product at the bottom of the Support &...

  • Page 29: Applications Available With Your Scanner

    500 S ’ ISIONEER TROBE CANNER UIDE PPLICATIONS VAILABLE WITH CANNER Your scanner includes free scanning applications. To install the additional applications: 1. Return to the Installation Disc main menu and click on Install Products. 2. Select the applications you want to install, and click Install Now. Follow the instructions on-screen to install each of the applications.
  • Page 30 PPLICATIONS VAILABLE WITH CANNER 1. If you selected OmniPage Pro to install you will see a window telling you to insert Disc 2. 2. Click Exit Disc 1 and then eject Disc 1 from the CD-ROM drive. 3. Insert Disc 2 into the CD-ROM drive. The OmniPage Pro Installation menu opens automatically.

  • Page 31: View And Save The User Guides

    AVE THE UIDES 1. On the Main Menu of Disc 1, click User Guides. 2. The Visioneer User Guides window opens. Use this window to view and save the User Guides you want. ® The User Guides are in Adobe PDF format.
  • Page 32 IEW AND AVE THE UIDES 4. Return to the Visioneer User Guides window and repeat the process to open, view, and save the other User Guides you want. The Scanner Readme file has late-breaking news about your scanner. The SharePoint Mini-Guide has information about a feature in the OneTouch 4.0 software to link to Microsoft's SharePoint application.

  • Page 33: Chapter 3: Loading Documents To Scan

    500 S ’ ISIONEER TROBE CANNER UIDE Loading Documents to Scan This section illustrates scanning with the buttons on the scanner. After loading documents in the scanner, as described below, you can also scan using the OneTouch Button Panel on screen, or using a scanning application.

  • Page 34: Detach Or Attach The Strobe 500

    ETACH OR TTACH THE TROBE ETACH OR TTACH THE TROBE The Strobe 500 scanner body can be removed from the Docking Station to be used as a mobile scanner. ETACH THE CANNER ODY FROM THE OCKING TATION 1. Press and hold the release button on the side of the Docking Station. 2.
  • Page 35 500 S ’ ISIONEER TROBE CANNER UIDE 3. Set the scanner body on the desk. TTACH THE CANNER ODY TO THE OCKING TATION 1. Place the front of the scanner body in the front of the Docking Station.

  • Page 36: Scan From The Input Tray

    CAN FROM THE NPUT 2. Tilt the scanner body into the Docking Station and press on the back of the scanner to lock it into the Docking Station. CAN FROM THE NPUT First, if the front feed tray is open, close it before scanning from the input tray.
  • Page 37 500 S ’ ISIONEER TROBE CANNER UIDE 1. Adjust the paper guide for the width of paper, and make sure the input and output trays are fully extended. 2. Load the documents into the scanner face down with the tops of the page inserted into the Automatic Document Feeder.
  • Page 38 CAN FROM THE NPUT 3. Turn the control dial to the setting you want to use to scan, align the number to the registration mark on the scanner. Registration mark 4. For one-sided scanning press the Simplex button. For two-sided scanning press the Duplex button.

  • Page 39: Scan From The Front Feed Tray

    500 S ’ ISIONEER TROBE CANNER UIDE CAN FROM THE RONT Scan from the Front Feed tray when the scanner body is not attached to the Docking Station. When the scanner is attached to the Docking Station, you can still scan using the front feed tray for single items such as thick paper, embossed plastic cards, plastic identification cards, business cards, and other items.
  • Page 40 CAN FROM THE RONT 2. Place an item face down, on the front feed tray, aligned to the registration marks on the tray and insert it into the front of the scanner. 3. For one-sided scanning press the Simplex button. For two-sided scanning press the Duplex button.

  • Page 41: Scanning Interfaces

    UIDE CANNING NTERFACES You have several different scanning options with your Visioneer Strobe 500 scanner. Each method scans equally well, so use the one with appropriate options for the item you are scanning. OneTouch Scanner Buttons—When you press either the Simplex or ■...

  • Page 42: Chapter 4: Scanning From Onetouch

    OneTouch Based on the recommended full installation of the scanner driver and the Visioneer OneTouch software, OneTouch is your main scanning interface for using the scanner. The OneTouch settings dial, on the scanner, shows which scan settings will be used for scanning.

  • Page 43: The Default Onetouch Settings On Your Scanner

    500 S ’ ISIONEER TROBE CANNER UIDE EFAULT OUCH ETTINGS ON CANNER Based on the recommended installation of PaperPort and the scanner driver, your scanner is pre-configured to scan items for various basic tasks, such as email or fax, then send the scanned image to an appropriate, pre- selected Destination Application.

  • Page 44: Scan From The Buttons On The Scanner

    CAN FROM THE UTTONS ON THE CANNER CAN FROM THE UTTONS ON THE CANNER 1. Rotate the dial on the scanner to the function number you want to use to scan. Align the number to the registration mark on the scanner. The current scan setting.

  • Page 45: Scan From The Onetouch Button Panel

    500 S ’ ISIONEER TROBE CANNER UIDE CAN FROM THE OUCH UTTON ANEL The OneTouch Button Panel is your on-screen set of controls for the scanner. Scanning from the button panel on your computer’s screen works like pressing a button on the scanner. The scanner scans the item, then sends the image to the Destination Application indicated by the button’s icon.

  • Page 46: Features Of The Onetouch Button Panel

    CAN FROM THE OUCH UTTON ANEL EATURES OF THE OUCH UTTON ANEL The OneTouch Icon The Button View The Detail View The Hardware View The Title Bar ■ Green arrows—click to cycle through the panel’s 3 views. ■ Scanner icon—click to open the scanner’s hardware properties. Red “X”—click to close the OneTouch panel.

  • Page 47: Configuring The Onetouch Buttons

    3 seconds, and release the Simplex or Duplex button on the scanner. Note: Some of the options on the OneTouch Properties window (and other OneTouch windows and dialog boxes) are “grayed out” and are not available. Grayed out options are not appropriate for your Visioneer Strobe 500 scanner.

  • Page 48: Changing A Button Setting

    ONFIGURING THE OUCH UTTONS HANGING A UTTON ETTING 1. Click on an application name in the Select Destination list. 2. Select a file format in the Select Format panel. 3. Select a scanning configuration in the Select Configuration list. 4. Click on OK to save the changes and close the OneTouch Properties window.

  • Page 49: Selecting New Settings For A Button

    500 S ’ ISIONEER TROBE CANNER UIDE ELECTING ETTINGS FOR A UTTON Click these arrows to see the properties for Select a format for the the button whose scanned image. settings you want to change. Select a software application as the Select a configuration destination to send for scanning the item.
  • Page 50 ONFIGURING THE OUCH UTTONS Select Configuration—The list of available scan configurations for the selected button. The configuration’s basic settings include: scanning mode, resolution (dpi), page size, brightness, and contrast. To see a selected Scan Configuration’s settings, click its icon. Click the icon again to close the detailed information.

  • Page 51: Renaming A Onetouch Button

    500 S ’ ISIONEER TROBE CANNER UIDE Properties button—Displays a window for selecting properties for each type of Destination Application. See “Selecting Page Format Options” on page 57. Refresh button—If you install new applications on your computer, and they do not appear in the Select Destination list, click the Refresh button. New/Copy/Edit/Delete buttons—Click New or Copy to add new scan configurations to the list.

  • Page 52: Creating A New Scan Configuration

    ONFIGURING THE OUCH UTTONS REATING A ONFIGURATION The scan configurations are where you select the scanning resolution, brightness, mode (color, black&white, or grayscale), and a number of other settings. The Scan Configurations. Click New to create a new Scan Configuration. To create a new configuration: 1.
  • Page 53 500 S ’ ISIONEER TROBE CANNER UIDE ETTINGS 1. On the Scan Configuration Properties dialog box, type a name. Type a new name for the configuration. If the configuration is Select the scan mode locked, click the lock and drag the slider to set to unlock it.
  • Page 54 Custom and enter the horizontal and vertical page dimensions in the boxes. You can only input page sizes within the scanner’s supported minimum and maximum item size. Please refer to “Visioneer Strobe 500 Scanner Specifications” on page 108. The units of measurement can be inches or millimeters.
  • Page 55 500 S ’ ISIONEER TROBE CANNER UIDE For single-sided scans, the scan area is the size of the image. For double- sided scans, the scan area is the size of the larger of the two areas on the front and back of the page. Reduce Moiré...
  • Page 56 ONFIGURING THE OUCH UTTONS Color Filter —Color filter is the ability of your scanner to automatically ■ remove a color from a scanned item. Color filter applies to Black&White or GrayScale Mode. The original with a red The scanned item with the watermark over black text.
  • Page 57 500 S ’ ISIONEER TROBE CANNER UIDE DVANCED ETTINGS The options on the Advanced Settings tab are for the Color or GrayScale scanning mode. 1. Drag the sliders to the left and right to change the color settings. As you do, the image changes to show the effects of the new settings. Color Saturation—the strength or purity of a color.
  • Page 58 ONFIGURING THE OUCH UTTONS EVICE ETTINGS A Device Settings tab is on the Scan Configurations dialog box when your selected Destination Application is a printer or fax application. Fit to page, reduce image if necessary —If the scanned image is too big to be printed or faxed on a single page, the image will automatically be reduced to fit the page.
  • Page 59 500 S ’ ISIONEER TROBE CANNER UIDE TORAGE PTIONS RCHIVE A Storage Options tab is on the Scan Configurations dialog box when the selected Destination Application is set as Transfer to Storage. See “Transferring Scanned Documents to Storage” on page 76 for instructions on using the Transfer to Storage destination.

  • Page 60: Editing Or Deleting Scan Configurations

    ONFIGURING THE OUCH UTTONS DITING OR ELETING ONFIGURATIONS Note: Your scanner comes with a number of configurations pre-set at the factory. We recommend that you keep those configurations locked and do not edit or delete them. That way, you will always have the factory- settings available.

  • Page 61: Configure Before Scan

    500 S ’ ISIONEER TROBE CANNER UIDE ONFIGURE EFORE Choosing Configure Before Scan simply opens either the TWAIN or WIA scanning interface when you press or click a button. You can then use the interface to change the color mode, resolution, page size, and other settings. When you scan, the scanned image will still be sent as the file type and to the same Destination Application already selected in the OneTouch Properties window for that button.
  • Page 62 ONFIGURING THE OUCH UTTONS 5. Select the Destination Application and format. 6. Click OK or Apply on the OneTouch Properties window. O SCAN USING ONFIGURE EFORE 1. Load the documents face down with their tops into the scanner. 2. Click the button you set up to use the Configure Before Scan option. The TWAIN or WIA interface will open.
  • Page 63 500 S ’ ISIONEER TROBE CANNER UIDE ANCELING A ONFIGURE EFORE 1. Click Cancel in the scanning progress window. 2. The following window will open asking if you want to cancel the entire job. ■ Yes—Scanning stops and all pages scanned in this batch, up to this point, will be deleted.

  • Page 64: Selecting Page Format Options

    ONFIGURING THE OUCH UTTONS ELECTING ORMAT PTIONS The Page Format options that you select determines the file format of the scanned document. Appropriate page format options and file types are available for the type of Destination Application selected for the button. Image Formats Text Formats;...
  • Page 65 500 S ’ ISIONEER TROBE CANNER UIDE MAGE ORMATS Select an image file format for photos, artwork or other documents that you want to save as images. BMP and TIFF are standard image file formats generally used if you want to do additional image processing. Both of those file formats tend to be larger than the JPEG format file size.
  • Page 66 ONFIGURING THE OUCH UTTONS ORMATS Selecting the text format option also selects OCR processing as an automatic step for scanning. Therefore, when you scan a document with the text format selected, the text portions of the document are automatically converted to editable text. Text file formats are only available if an OCR application is installed on your computer.
  • Page 67 500 S ’ ISIONEER TROBE CANNER UIDE Simple Text—The .txt file format. Text with no formatting; used by the standard Microsoft Notepad application. Rich Text Format—The .rtf file format. Text that retains formatting when converted. Available with Microsoft WordPad and Word. Word Document—The .doc file format used by Microsoft Word.

  • Page 68: Setting Destination Application Properties

    ONFIGURING THE OUCH UTTONS ETTING ESTINATION PPLICATION ROPERTIES In the OneTouch Properties window, select a Destination Application then click the Properties button. Click a Destination Application. Click the Properties button. PaperPort Properties These properties apply to designating the PaperPort folder to receive your scanned items.
  • Page 69 500 S ’ ISIONEER TROBE CANNER UIDE Text Documents Properties These properties apply to text editing applications such as Microsoft Word. The properties apply to the Optical character Recognition (OCR) settings for these applications. 1. Click in the General OCR settings boxes for the options you want. The options will apply to all the applications in the group.
  • Page 70 ONFIGURING THE OUCH UTTONS The Add Text Based Link dialog box opens. 3. Click Browse to find the application you want to add to the list. When you select the application using the Browse button, steps 1 and 2 on the dialog box are automatically filled in, and the application icon appears in step 3.
  • Page 71 500 S ’ ISIONEER TROBE CANNER UIDE Image Documents Properties These properties apply to image processing applications such as Microsoft Paint. 1. Click in the Color document handling settings boxes for the options you want. These options will apply to all the applications in the group. Convert Bitmaps using Screen Resolution—Use this option to ensure that an image will fit on the computer’s screen.
  • Page 72 ONFIGURING THE OUCH UTTONS Storage Properties These properties apply to the Destination Application named Transfer to Storage. If a CD burner is attached to your computer, you also use this dialog box to start the Burn to CD process. See the section “Scan and Burn to a CD”...
  • Page 73 500 S ’ ISIONEER TROBE CANNER UIDE eMail Properties These properties apply to email applications so you can specify the folder for documents that you will attach to an email message. Microsoft Outlook will accept direct attachment of documents to a blank email ®...
  • Page 74 ONFIGURING THE OUCH UTTONS documentation for more information about Internet options. If you are using AOL, please see the AOL user manual for making changes to the Internet options applicable to AOL. 4. Select the options for color document handling. Convert Bitmaps using Screen Resolution—Use this option to ensure that an image will fit on the computer’s screen.

  • Page 75: Selecting Options For A Button

    500 S ’ ISIONEER TROBE CANNER UIDE ELECTING PTIONS FOR A UTTON The OneTouch Options determine the types of Destination Applications available for a button. There are also settings on the Options tab that are global to all OneTouch buttons. To select options: 1.
  • Page 76 ONFIGURING THE OUCH UTTONS Destination Categories: ■ Document Management includes PaperPort and other applications for processing and keeping track of your scanned documents. Image Editors include Microsoft Paint and other drawing and ■ graphics applications. ■ Text Editors include Microsoft Word and WordPad, Microsoft Excel, and other word processing and spreadsheet applications.
  • Page 77 500 S ’ ISIONEER TROBE CANNER UIDE Instant Delivery—Enables image transfer to the destination while ■ scanning is in progress, provided that “Create Single Image Files” is also selected. If Create Single Image Files is not selected, image transfer occurs after all pages have been scanned. ■...

  • Page 78: Scanning With Optical Character Recognition (Ocr)

    Note: Visioneer recommends that all OCR processing use the original factory settings for OCR scanning that came with your scanner. When scanning with other settings, use at least 300 dpi for the resolution. If the original documents are of poor quality and have small type font, 400 dpi can be used as the maximum resolution.
  • Page 79 500 S ’ ISIONEER TROBE CANNER UIDE To scan with OCR: 1. Open the One Touch Properties window. 2. Select a text editing program in the Select Destination list, then select a text file format in the Select Format panel. For example, if you want to edit your document in Microsoft’s Word, select that application then choose a file format such as TEXT, RTF or DOC.

  • Page 80: Scan And Burn To Acd

    CAN AND URN TO A CAN AND URN TO A If you have a CD burner attached to your computer, you can scan directly from your scanner onto a CD. This feature is available only on computers running Windows version XP or later. 1.

  • Page 81: Scanning With Event Forwarding

    500 S ’ ISIONEER TROBE CANNER UIDE CANNING WITH VENT ORWARDING If you want to specify an application to use for scanning at the start of the process, you can use event forwarding. 1. Open the OneTouch Properties window. 2. Select Still Image Client as the Destination Application. You cannot choose a page format for this option as the Destination Application is not selected until after starting the scanning batch.

  • Page 82: Scan As An Html Page

    HTML P CAN AS AN HTML P CAN AS AN You can convert scanned pages to HTML format for posting directly to your web site. Those pages are then viewable by visitors to your web site without the need for any internet plug-ins or other special processing. 1.

  • Page 83: Transferring Scanned Documents To Storage

    500 S ’ ISIONEER TROBE CANNER UIDE RANSFERRING CANNED OCUMENTS TO TORAGE With the Transfer to Storage scanning process, you can scan documents and save them in a folder in one step. The process is ideal for archiving documents without having to manually save or process them in any other way.

  • Page 84: Scanning To Multiple Folders

    RANSFERRING CANNED OCUMENTS TO TORAGE CANNING TO ULTIPLE OLDERS When archiving documents with the Transfer to Storage option, you can scan them to multiple folders. For example, one folder might be for “Business Receipts,” a second folder might be for “Personal Receipts,” and a third folder might be for “Annual Receipts.”...
  • Page 85 500 S ’ ISIONEER TROBE CANNER UIDE 7. Click the Storage Options tab. 8. Click the Browse button. 9. Select the folder you created for storing the scanned documents. If you haven’t created the folder yet, you can click the Make New Folder button and type the name for the new folder.
  • Page 86 RANSFERRING CANNED OCUMENTS TO TORAGE 10. Click OK. The selected folder will now be set as the Storage Location, such as “Business Receipts.” 11. Click OK. The new configuration is now listed as a Transfer to Storage configuration. 12. Repeat the process to create additional new configurations, such as one named “Storage for Personal Receipts.”...
  • Page 87 500 S ’ ISIONEER TROBE CANNER UIDE Scan to multiple storage folders: 1. Load the first set of documents you want to scan. 2. Select the function on the scanner that you set to scan to the storage location. For example, button 5 to scan using the “Business Receipts” configuration.

  • Page 88: Changing The Hardware Settings

    You can also click the Hardware icon at the top of the OneTouch Button Panel, or right-click on the Strobe 500 icon when the OneTouch button panel is in the Hardware View. The Hardware icon The Hardware Properties dialog box opens and shows information about your Visioneer Strobe 500 scanner.
  • Page 89 500 S ’ ISIONEER TROBE CANNER UIDE 2. Click the Properties button. Calibrate—Click the Calibrate button to start the scanner calibration wizard. The scanner self-calibrates when you click the Calibrate button. The calibration window on-screen will close automatically when calibration is finished. If it doesn’t close automatically, click the Finish button.

  • Page 90: Chapter 5: Scanning From Twain

    HANGING THE ARDWARE ETTINGS Scanning from TWAIN You can scan from any TWAIN scanning application instead of scanning from the One Touch buttons on your scanner or the One Touch button panel. A Note About Your Scanner and the TWAIN standard: TWAIN is a widely recognized standard that computers use to receive images from scanners, digital cameras, and other digital devices.

  • Page 91: Accessing The Twain Interface

    500 S ’ ISIONEER TROBE CANNER UIDE TWAIN I CCESSING THE NTERFACE Open the TWAIN interface from One Touch: If the One Touch configuration you’re using to scan is set to Configure Before Scan, and the selected option is TWAIN, the TWAIN interface opens right away without opening PaperPort first.
  • Page 92 TWAIN I CCESSING THE NTERFACE Open the TWAIN interface from an application: Please refer to your scanning application’s user guide for instructions on accessing the TWAIN interface. Below is a brief list of common applications and how to initiate a scan from within that application, including some of the applications which may have been provided with your scanner.

  • Page 93: Scanning With The Twain Interface

    500 S ’ ISIONEER TROBE CANNER UIDE TWAIN I CANNING WITH THE NTERFACE The TWAIN Interface is available from many applications, such as Microsoft Word and Paint, as well as from the PaperPort. You can use the instructions in this section regardless of the application you use to open the TWAIN Interface.
  • Page 94 TWAIN I CANNING WITH THE NTERFACE Grayscale to scan items such as documents containing drawings or black and white photographs. The scanning produces an image of up to 256 shades of gray. You can also scan a color document to turn its colors into gray shades.
  • Page 95 500 S ’ ISIONEER TROBE CANNER UIDE Reduce Moiré Patterns—Moiré patterns are wavy, rippled lines that sometimes appear on the scanned images of photographs or illustrations, particularly newspaper and magazine illustrations. Selecting Reduce Moiré Patterns will limit or eliminate moiré patterns in the scanned image. This option is only available for the Grayscale or Color Mode at lower resolution options.

  • Page 96: Chapter 6: Scanning From Wia

    TWAIN I CANNING WITH THE NTERFACE Scanning from WIA Microsoft Windows version XP and later includes their own scanning interface—known as Windows Image Acquisition (WIA)—for acquiring images from scanners, digital cameras, and other digital devices. This section shows how to use Microsoft Paint to scan using the WIA interface, but you can use other Windows applications as well.
  • Page 97 500 S ’ ISIONEER TROBE CANNER UIDE 3. The WIA scanning window opens. Use this window to select scanning options and start the scanner. 4. Click the button most appropriate for the item you’re scanning. 5. Select a paper size from the Page Size list. 6.
  • Page 98 TWAIN I CANNING WITH THE NTERFACE 7. The scanned images will appear in Microsoft Paint (or other WIA application you’re using).

  • Page 99: Fine Tuning Your Scans

    500 S ’ ISIONEER TROBE CANNER UIDE UNING CANS You can customize settings before you scan an item to fine tune exactly how you want to scan it. 1. On the scan window, click Adjust the quality of the scanned picture. 2.

  • Page 100: Chapter 7: Maintenance

    LEARING APER Maintenance This section contains information on maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. LEARING APER If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dialog box opens after a few moments. To clear a paper jam: 1.
  • Page 101 500 S ’ ISIONEER TROBE CANNER UIDE 2. Remove the jammed paper and close the cover. To reduce the number of paper jams, smooth and straighten the paper before scanning and adjust the guides to the paper size, and insert the paper evenly into the ADF.

  • Page 102: Cleaning The Scanner

    LEANING THE CANNER LEANING THE CANNER Cleaning the inside of the scanner helps to keep your scanner operating at optimum performance. You should clean the inside of the scanner at least once a week or after 5,000 pages have been scanned. If you are getting frequent paper jams, multiple pages feeding at the same time, or if you’re seeing lines in the scanned image, it is time to clean the scanner.

  • Page 103: Cleaning The Docking Station

    500 S ’ ISIONEER TROBE CANNER UIDE 4. Wipe clean all of the rollers in the scanner. Be careful not to snag the cloth on the paper sensor. Paper Sensor Rollers (located in both the body of the scanner and under the scanner lid).
  • Page 104 LEANING THE OCKING TATION Cleaning the Roller and Pad Assembly: 1. Wet a soft cloth with some isopropyl rubbing alcohol (95%). 2. From the back of the scanner, lower the input tray. 3. Press down on the two latches on the back of the docking station and lower the rear cover.

  • Page 105: Replace The Adf Pad Assembly

    You received a replacement pad in the original scanner box, and you can also order a new one. See the “Visioneer Strobe 500 Scanner Parts List” on page 110 for ordering information. 1. From the back of the scanner, lower the input tray.
  • Page 106 ADF P EPLACE THE SSEMBLY 2. Press down on the two latches on the back of the docking station and lower the rear cover. The ADF pad is located behind the input tray. 3. Squeeze the plastic clamps that hold the pad assembly in place and lift the pad up and out.

  • Page 107: Replacing The Roller Assembly

    500 S ’ ISIONEER TROBE CANNER UIDE EPLACING THE OLLER SSEMBLY After extended use, the roller may wear out and may need to be replaced. It is a user-replaceable part and can be reordered. Frequent paper jams are a symptom of a worn roller assembly. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time.
  • Page 108 EPLACING THE OLLER SSEMBLY 3. The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, rotate it upward until the small lock flange is completely free. 4. When the roller is unlocked, it can be removed from its mounting sockets.
  • Page 109 500 S ’ ISIONEER TROBE CANNER UIDE 10. Press down on the lever to lock the roller in place. The lock will “click” into place when it is secure. However, if it does not rotate easily into the housing, make sure the flange is properly seating in its latch.

  • Page 110: Troubleshooting

    TWAIN devices with your computer, you may have selected another source for images. Start the PaperPort software and click the Scan icon, then make sure Visioneer Strobe 500 is selected as the scanner. Problem: The installation will not complete successfully. If installation finishes, the scanner’s OneTouch 4.0 options do not seem to work...
  • Page 111 UIDE interfering with the installation and OneTouch options, and you need to remove those other drivers and re-install your Visioneer Strobe 500 scanner. Please see the documentation that you received with the other scanner for the steps to remove its driver programs.
  • Page 112 ROUBLESHOOTING Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when the USB cable is plugged back in. Unplug the power cable from the scanner, and then plug it back in. If the scanner does not reconnect: 1.

  • Page 113: Status Light Troubleshooting Codes

    500 S ’ ISIONEER TROBE CANNER UIDE TATUS IGHT ROUBLESHOOTING ODES A green status light indicates the normal state of the scanner. Normal Operation Steady green: indicates the scanner is ready to scan. ■ Steady red: either a calibration has been initiated, the scanner is busy ■...

  • Page 114: Uninstall Your Scanner

    Windows Vista and Windows 7: Double-click the Programs and Features icon. 3. From the list of programs, select Visioneer Strobe 500. Click the Change/Remove (or Uninstall) button. 4. Click Yes when asked to confirm that you want to remove these software programs.

  • Page 115: Visioneer Strobe 500 Scanner Specifications

    500 S ’ ISIONEER TROBE CANNER UIDE 500 S ISIONEER TROBE CANNER PECIFICATIONS Optical resolution 600 dpi Bit depth 24-bit color, 8-bit grayscale, 1-bit bitonal (black & white) Maximum item size 8.5" x 37" Minimum item size 3.5" x 2" Scan method Duplex Automatic Document Feeder (Docking Station) Duplex Single Sheet Fed (Front Feed Tray)
  • Page 116 - 32-bit or 64-bit Vista (with or without Service Pack 1 or 2) - 32-bit or 64-bit 7 Scanner Drivers TWAIN, WIA Bundled Software Visioneer OneTouch® Nuance PaperPort® Nuance OmniPage® Adobe® Reader® NewSoft Presto! BizCard® Kofax Virtual ReScan® (VRS™) Module...

  • Page 117: Visioneer Strobe 500 Scanner Parts List

    500 S ’ ISIONEER TROBE CANNER UIDE 500 S ISIONEER TROBE CANNER ARTS Please use the following part names and numbers when ordering replacements for your scanner. Part Name Part Number Docking Station 85-0533-000 ADF Pad 57-0130-000 Roller Assembly 57-0113-000 USB Cable 35-0225-000 USB Power Cord...

  • Page 118: Index

    NDEX I N D E X duplex button 34, 37 eMail 69 ADF pad assembly eMail Properties 66 replace 98 error codes 106 Advanced Properties 92 Excel Spreadsheet 60 Advanced Settings Tab 50 Exit front-fed paper through the back 82 aspect ratio 51 Autocrop to Original 47, 87 Fax and Print 69...
  • Page 119 NDEX scan with event forwarding 74 scanner Microsoft Outlook 66 components 2 Moire Patterns 48, 88 connecting 13 monitor 3 troubleshooting 103 scanner buttons configuring 40 Normal PDF 60 screen buttons nPDF 60 configuring 40 Searchable PDF 60 OCR 59 Select Configuration 43 optical character recognition 71 Select Destination 42, 68...
  • Page 120 NDEX Windows Image Acquisition 89 Word Document 60 VRS 25 xls file format 60 WIA 54, 89...
  • Page 121 NDEX...
  • Page 122 Copyright © 2009 Visioneer, Inc. 05-0794-000...

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Strobe 500

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