Page 2 The most up-to-date drivers and manuals are available from the Oki web site: http://www.okidata.com Copyright © 2005 Oki Data Americas, Inc. PN 59371901 - Rev: 1.0 Oki and Microline are registered trademarks of Oki Electric Industry Company, Ltd.
Page 3: Table Of Contents
ONTENTS Preface ........2 Notes, Cautions and Warnings ....6 Introduction .
Page 4 Setting from Windows Control Panel ... 44 General tab ......44 Advanced tab .
Page 5 Clearing paper jams ..... . 98 In the ADF......98 In the printer..
Page 6: Notes, Cautions And Warnings> 6
OTES AUTIONS AND ARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury. Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware.
Page 7 NTRODUCTION Congratulations on choosing this Multi Function Product (MFP). It is designed with advanced features, to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of office print media. With this MFP, you can instantly scan paper-based documents and deliver the electronic image to various destinations including email addresses, printers, ftp servers or someone else's computer on the network.
Page 8: Introduction> 8
Transfer Protocol), CIFS (Common Internet File System) protocol. The scan to filing feature removes the need for the mail server to handle large attachments. > Digital Copying - An intuitive control panel, makes digital copying fast and easy. > Network/PC Printing - When connected to a Network, The MFP is able to perform network or PC printing (available in Scan-To-Mode).
Page 9: Mfp Overview
OVERVIEW RONT VIEW 1. Output stacker, face 6. Multi purpose feeder (shown closed). down. Used for feeding heavier paper stocks, Standard printed copy envelopes and other special media. Also delivery point. Holds up for manual feeding of single sheets when to 250 sheets at 20lb required.
Page 10: Rear View
EAR VIEW This view shows the connection panel and the rear output stacker. 14. ADF Cable. 19. AC power socket. 15. ON/OFF Power switch. 20. Rear, face up, 100 sheet stacker. 16. DC power socket. 21. Interconnection Socket. 17. ADF Connector. 22.
Page 11: Copy Area
essentially straight. This avoids bending the paper around curves in the paper path and enables feeding of up to 203g/m² media. ONTROL ANEL 1. Zoom Used to increase or decrease scaling in 1% increments up to 400% and down to 25%. A further choice of scaling can be made from preset percentages.
Page 12: The Control Panel
9. Up/Down/Left/ Used to move the cursor in the LCD up/down/ Right Keys left/right. The up/down keys are used to switch function indication. The left key is used to return to the upper level of the setting. The right key is used to go to the lower level of the setting.
Page 13 18. Mono Select to send or copy document(s) in monochrome. 19. Color Select to send or copy in color. 20. Stop Select to stop all operation (LCD indication shifts to stand-by screen for each function). Does not effect settings. Introduction> 13...
Page 14: The Status Panel
TATUS ANEL The Status Panel allows operator intervention and indicates both when the printer is operating normally and when it requires attention. The Status Panel incorporates 4 LEDs and 2 push-button switches as follows: Power (Ready) LED (green). Paper LED (amber). Consumable LED (amber).
Page 15: Switches
WITCHES Operation The switches are labeled ON LINE and CANCEL and each has three modes of operation as follows: MODE OF DESCRIPTION OPERATION Momentary press Press the switch and release it within 2 seconds of (Press 1) pressing it. The operation starts as soon as the switch is released.
Page 16: Led Displays
STATUS ONLINE SWITCH CANCEL SWITCH BEFORE PRESS PRESS PRESS PRESS 1 PRESS PRESS PRESSING Requesting Starts – – – Cancels – manual feed, paper no paper in supply (*3) MP Tray or paper size mismatch No paper in – – –...
Page 17 Error status: you cannot continue to use the printer. Intervention is required to recover from the error. Fatal errors are irrecoverable and require a service call. When several different status situations occur concurrently, only the status with the highest priority is displayed on the LEDs. Warning status combined with the highest-priority normal status is displayed on the LEDs.
Page 18 ILLUMINATION STATUS Paper, ON LINE Consumable, A warning is indicated Alarm (printing possible) (Amber) Blinking 1 (2S cycle) An error has occurred but printing can continue if you press the ON LINE or CANCEL switch Blinking 2 (500mS cycle) An error has occurred. You need to replace consumables or remove jammed paper, for example.
Page 19: Getting Started
ETTING TARTED APER RECOMMENDATIONS Your MFP will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard 20- 24 lb (75~90g/m²) paper designed for use in copiers and laser printers.
Page 20: Cassette Tray
ASSETTE TRAY SIZE DIMENSIONS WEIGHT 105 x 148mm 148 x 210mm 182 x 257mm Light 17-20lb (64-74g/m²) Executive 184.2 x 266.7mm 210 x 297mm Medium 20-24lb (75-90g/m²) Letter 8.5 x 11 215.9 x 279.4mm Heavy 24-32lb (91-120g/m²) Legal 8.5 x 13in. 216 x 330mm Legal 8.5 x 13.5in.
Page 21: Face Down Stacker
ACE DOWN STACKER The face down stacker on the top of the printer can hold up to 250 sheets of 20 lb.standard paper and can handle paper stocks up to 47 lb. Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).
Page 22: Loading Paper
OADING APER ASSETTE TRAY Remove the paper tray from the printer. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3).
Page 23 Load the paper (for letter headed paper load face down with top edge towards the front of the printer). Adjust the rear stopper (1) and paper guides (2) to the size of paper being used. To prevent paper jams: > Do not leave space between the paper and the guides and rear stopper.
Page 24 Always use the face up (rear) stacker for heavy paper (card stock etc.). CAUTION! Do not open or close the rear paper exit while printing as it may result in a paper jam. Loading Paper> 23...
Page 25: Multi Purpose Tray
ULTI PURPOSE TRAY Open the multi purpose tray and press gently down on the paper platform (1) to ensure it is latched down. Load the paper and adjust the paper guides (2) to the size of paper being used. > When printing on headed paper load the paper into the multi purpose tray with pre-printed side up and top edge into the printer.
Page 26: Configuring Your Machine
..ONFIGURING YOUR MACHINE INIMUM ONFIGURATION EQUIREMENTS To make the best of this MFP, the following configuration is required: To send e-mails: > TCP/IP network. > A SMTP and a optional POP3 server. To file document(s) via intranet > FTP, HTTP, or CIFS Protocol environment. >...
Page 27 Choose Yes to obtain IP/subnet/gateway addresses automatically from DHCP server. After changing setting from Disable to Enable, switch scanner module power OFF then ON. IP Address: The Internet Protocol (IP) address assigned to your machine by your network administrator. Subnet Mask: The net mask address assigned by your network administrator.
Page 28: Internet Communication Features
network, you do not need to enter TCP/IP, subnet mask, gateway, and DNS information. Instead, this information will be automatically given for the MFP. 2. IP Address: An IP (Internet Protocol) address uniquely identifies a host connection to an IP network. System administrator or network designer assigns the IP address.
Page 29 computer on the network in a standard PDF, JPEG, TIFF, or MTIFF file format. CIFS is the sharing system of Microsoft Windows. What is unique about this filing function is that it allows all corporate users to share one machine to send documents to each file folder on a designated server or individual computer.
Page 30: From The Web Page
..FROM THE Type the IP address of the MFP in the URL field of your browser and then press Enter. The MFP web page appears. For example: http://192.32.35.10 Click each item on the menu and enter the relevant value. NOTE: The Administrative Settings are blocked by a password.
Page 31 Printer Menu ITEM DESCRIPTION OR CHOICE Tray 1 Paper Size Letter, Legal, A4, B5, A5. Tray 2 Paper Size Letter, Legal, A4, B5, A5. MP Paper Size Letter, Legal, A4, B5, A5. Tray 1 Media Weight Light, Medium, Heavy. Tray 1 Media Type Plain, Letterhead, Bond, Recycled, Rough MP Media Weight Medium, Heavy, Ultra Heavy.
Page 32 Mail Server ITEM DESCRIPTION OR CHOICE SMTP Server The IP address of your SMTP server. SMTP Port The port number of your SMPT server. POP3 Server The IP address of your POP3 server. POP3 Port The port number of your POP3 server. Def.
Page 33 Management NOTES: 1. The Management selection is blocked by a password. Since the machine is shipped without a specific password, it is recommended that the administrator create a new password to ensure security. 2. Security can be split into “Scan-to Restriction” and “PIN Setting”...
Page 34: Specifying The Administrative Settings
PECIFYING THE DMINISTRATIVE ETTINGS NOTE: The Administrative settings are blocked by a password. Since the machine is shipped without a specific password, it is recommended that the administrator create a new password to ensure security. ITEM DESCRIPTION OR CHOICE Management Choice: Password, Scan to Restriction, Add To Addr.
Page 35 Scan-to Profile Settings NOTE: The settings can only be done through the web page or the Network Setup Tool. It can not be set up on the Control Panel. ITEM DESCRIPTION OR CHOICE Protocol Choose the protocol required to store your scanned image.
Page 36: Explanation Of Filing Protocols
XPLANATION OF FILING PROTOCOLS FTP stands for "File Transfer Protocol." It is a common method of transferring files via the Internet from one computer to another. FTP use RFC 959[FTP] as their protocol. Therefore, ensure you have a legal FTP account with the privilege of writing under the directory to save the files and password before using FTP to save documents.
Page 37 If you wish to use the MFP to save files, in addition to making some settings in Web Server, you will have to confirm that the account has writing privilege for connecting to the Web Server. If not, the MFP will not be able to "write" the scanned file in the file system.
Page 38 Authentication Control". Make sure " Anonymous Access" is selected in the "Authentication Methods" dialogue box. Click Edit to open "Account for anonymous access". NOTE: Make sure that the account stored in your computer system, in the "username" file, has sufficient privilege to access the file system.
Page 39 Select the Directory tab on the Properties page. Ensure the privileges for "Read", "Write" and "Directory Browsing" are selected. NOTE: If the file management system on your server is NTFS, in order to allow IIS to use an anonymous account to access the files in the directory of C:\Inetpub\wwwroot\X cabinet\Files, you have to make sure the anonymous account has the correct privileges.
Page 40: The Printer Unit
Transfer-encoding of Chunked. In addition, the Apache will have to be set to accept this MFP. For more information refer to the relevant Apache documentation. CIFS CIFS (Windows Network Share) is a file saving protocol generally used for "resource sharing" of a network in Microsoft Windows systems.
Page 41: Printer Settings In Windows
The Windows printer driver also contains settings for many of these items. Where items in the printer driver are the same as those in the menus, and you print documents from Windows, the settings in the Windows printer driver will override those items in the menus.
Page 42: Setup Tab
ETUP TAB When you click the Properties button from your application’s Print dialogue, the driver window opens to allow you to specify your printing preferences for the current document. Paper size should be the same as the page size of your document (unless you wish to scale the printout to fit another...
Page 43: Job Options Tab
PTIONS TAB The output resolution of the printed page can be set as follows. • The highest quality setting prints at 1200 x 600dpi. This option requires the most printer memory and takes the longest to print. • The normal setting prints at 600 x 600dpi and is adequate for all but the most discerning applications.
Page 44: Color Tab
COLOR TAB Control over the color output of your printer may be performed automatically, or for advanced control, by manual adjustment. The automatic setting will be appropriate in most cases. The other options in this window only become visible when you select a choice other than Auto.
Page 45: General Tab
made here will generally affect all documents you print from Windows applications, and will be remembered from one Windows session to the next. ENERAL TAB This area lists some of the main features of your printer. This button opens the same windows as described earlier for items which can be set from within application programs.
Page 46 Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. Specifies that documents should be spooled (stored in a special print file) before being printed. The document is then printed in the background, allowing your application program to become available more quickly.
Page 47 submitted to the printer from the spooler instead of printing again from the application program. If you use this option frequently it will require large amounts of disk space on your computer. Specifies whether advanced features, such as page order and pages per sheet, are available, depending on your printer.
Page 48: Operation
PERATION With its intuitive control panel, this Multi Function Product (MFP) is designed to be easy to use. After the machine has been configured, operating is quite straight forward. Place your paper either in the ADF or on the glass. Press Copy Mode, or Scan Mode on the control panel.
Page 49: Placing Document(S) In The Adf
> Document(s) should be free of curl, wrinkle, tears, wet ink, or punch holes. > Document(s) should be free of staples, paper clips, paper sticky notes. > Keep the glass clean and without any documents left on it. NOTE: To transmit irregular types of document(s), place the document(s) on the glass or make a copy first and then transmit the copy instead.
Page 50: Placing Document(S) On The Glass
LACING OCUMENT ON THE LASS Open the document cover. Place your document with the text face DOWN on the glass and align it to the upper-left corner. Close the document cover. ENDING OCUMENT MAIL ASIC PERATION Place your document(s) with text face UP in the ADF or face DOWN on the glass (as described above).
Page 51: Advanced Operation
DVANCED PERATION If you are not satisfied with the scanned image, you can use the advanced features to enhance it. To use the advanced features, press Scan to Mode on the control panel and then Additional Settings to prompt the Additional settings screen.
Page 52: Sending Document(S) To A File Server
> If the administrator has set the SMTP or POP3 authentication, after sending your scanned document to e-mail addresses, and if no more transmission is required, press the Logout key on the keyboard to log out of the system. This is to prevent misuse of the user's e-mail account for sending e-mails.
Page 53: Advanced Operation
DVANCED PERATION If you are not satisfied with the scanned image, you can use the advanced features to enhance your scanned image. To use the advanced features, press Scan to Mode on the control panel and then Additional Settings to prompt the Additional settings screen.
Page 54: Advanced Operation
Press MONO to copy your document(s) in black and white, or COLOR to copy your document(s) in color. NOTE: If you make a mistake during the transmission process, press to cancel the operation. STOP DVANCED PERATION Set up the Printer Options and Media Type (refer to “The Printer Unit”...
Page 55 When "N-Up" is set to other than "1 in 1", the "Collate" item is not displayed. Edge Erase > 0/6/13/19/25 (mm) Margin Shift > Right 0/6/13/19/25 (mm) > Bottom 0/6/13/19/25 (mm) Input Tray > Auto > Tray 1 > Paper Supply >...
Page 56 Changing Scaling The machine is preset to 100% scaling. If you wish to reduce or enlarge your original, you can apply this feature to enlarge up to 400% or reduce down to 25%. To reduce or enlarge the original document: Press Copy mode (1) on the Control panel to prompt the...
Page 57: Scanning
Adjusting Density The machine is preset to the “Normal” level of density. If your original document comes with a lighter or darker contrast, you can improve the quality by using the Adjusting Density feature. To change density: Press the Copy mode button on the panel to prompt the Copy screen.
Page 58: Installation Procedure
NSTALLATION PROCEDURE Start Microsoft Windows. Insert the CD-ROM supplied into your CD ROM drive. The CD-ROM will auto launch on most systems. However, if your system does not support auto launching CD-ROMs, press the Start button, choose RUN, type d:\driver\setup.exe (d: the CD-ROM drive in use), and then click OK.
Page 59 Select the File menu and choose Acquire. A dialogue box containing scanning features appears. Select the scanning method you want to use from the Scan Method (1) drop-down menu. Select the mode you want to use for your scans from the Image Type (2) drop-down menu.
Page 60: A Look At The User Interface
LOOK AT THE NTERFACE 1. Scan Method Choice: ADF/Multi-page, Flatbed. 2. Image type Choice: Black & White, 8-Bit Grey, 24-Bit Color, 48-Bit Color. 3. Resolution Choice: 50, 72, 100, 144, 150, 200, 300, 600, 1200, 2400, 4800 (dpi). 4. Brightness Adjust the brightness level from -100 to +100.
Page 61 Image Type Choose B&W if your original contains only B&W text, pencil or ink sketch. Halftones are the reproduction of an image that gives the illusion of grey. An example of a halftone image would be the pictures you see in newspapers. 8-Bit Grey images contain actual shades of grey.
Page 62: Mirror Function
Adjusting the Brightness and Contrast Brightness Adjusts the lightness or darkness of an image. The higher the value, the brighter the image. Contrast Adjusts the range between the darkest and the lightest shades in the image. The higher the contrast, the larger the greyscale. Enlarging Previewed Image (zoom) Enlarge your previewed image to the maximum of the preview window.
Page 63: Color Adjustment
Enhancing the Image Descreen Eliminates the moire* patterns commonly found in printed matter. (1) Before; (2) After. *Moire pattern: An undesirable pattern in a color printing resulting from incorrect screen angle of overprinting halftone. Sharpen Sharpen the scanned image. (1) Before; (2) After.
Page 64 Using the advanced Features Click the Switch button (1) to select the Advanced Settings bar (2 to 7). Advanced settings include Highlight/ Shadow, Hue/Saturation/Lightness, Curve, Color Balance, Color Drop-out. Highlight/Shadow Levels Highlight refers to the lightest point in a scanned image while shadow refers to the darkest point.
Page 65 When the value of gamma changes, the image changes as shown below. 1. Gamma value: 1.0; 2. Gamma Value: 1.4; 3. Gamma Value: 2.0 When the value of highlight and shadow change, the image changes as shown below. 1. Highlight: 255/Shadow: 0(Normal); 2. Highlight: 210/Shadow:10 3.
Page 66 Adjusting the Curve Adjusts the midtones of the image without dramatically altering their lightest and darkest areas. When the curve is moved up or down, the image will become darker or lighter. color Hue/Saturation/Lightness Improve an image by changing the level of hue/saturation/ lightness.
Page 67 Using color Balance The Color Balance control allows you to set optimal image color quality. You can either move the relevant pointer toward a color (in the above example 63% green has been selected) or, if known, enter the figure in the box at the top. The first box refers to the Cyan/Red percentage content, the second to Magenta/Green and the third to Yellow/Blue.
Page 68: Other Tools
THER OOLS Measuring Unit: Indicates the measuring system in use. By clicking the button, you can change the measuring unit. Choice: Inch, cm, Pixel. Paper Size: Provides frequently used scan sizes. Choice: Card 4" x 2.5", Photo 5" x 3.5", Photo 3.5" x 5", Photo 4"...
Page 69: Replacing Consumable Items
EPLACING CONSUMABLE ITEMS This section explains how to replace consumable items when due. As a guide, the life expectancy of these items is: > Toner — 3,000 (standard capacity) or 5,000 (high capacity) Letter size pages at 5% coverage, which means that 5% of the addressable print area is printed with this color.
Page 70: Consumable Order Details
ONSUMABLE ORDER DETAILS ITEM LIFE ORDER NO. Toner, high capacity, black 5,000 Letter @ 5% 42127404 Toner, high capacity, cyan 5,000 Letter @ 5% 42127403 Toner, high capacity, magenta 5,000 Letter @ 5% 42127402 Toner, high capacity, yellow 5,000 Letter @ 5% 42127401 Toner, standard capacity, 3,000 Letter @ 5%...
Page 71: Toner Cartridge Replacement
ONER CARTRIDGE REPLACEMENT CAUTION! To avoid toner wastage and possible toner sensor errors, do not change the toner cartridge(s) until “TONER EMPTY” is displayed. The toner used in this machine is a very fine dry powder. It is contained in four cartridges: one each for cyan, magenta, yellow and black.
Page 72 Press the cover release and open the machine’s top cover fully. WARNING! If the machine has been powered on, the fuser may be hot. This area is clearly labeled. Do not touch. Note the positions of the four cartridges. 1. Cyan cartridge 2.
Page 73 Pull the colored toner release lever (1) on the cartridge to be replaced fully towards the front of the machine, in the direction of the arrow. Replacing consumable items> 72...
Page 74 Lift the right-hand end of the cartridge (1) and then draw the cartridge to the right to release the left-hand end as shown, and withdraw (2) the toner cartridge from the machine. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface.
Page 75 Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge. Holding the cartridge by its top center with the colored lever to the right, lower it into the machine over the image drum unit from which the old cartridge was removed.
Page 76 Insert the left end of the cartridge (1) into the top of the image drum unit first, pushing it against the spring on the drum unit, then lower the right end of the cartridge onto the image drum unit (2). Pressing gently down on the cartridge to ensure that it is firmly seated, push the colored lever (1) towards the rear of the machine.
Page 77: Image Drum Replacement
MAGE DRUM REPLACEMENT Switch off the machine and allow the fuser to cool for about 10 minutes before opening the cover. CAUTION! Static sensitive devices, handle with care. The machine contains four image drums: cyan, magenta, yellow and black. Press the cover release and open the machine’s top cover fully.
Page 78 Note the positions of the four cartridges. 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge Holding it by its top center, lift the image drum, complete with its toner cartridge, up and out of the machine. Replacing consumable items>...
Page 79 Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.
Page 80 Take the new image drum cartridge out of its packaging and place it on the piece of paper where the old cartridge was placed. Keep it the same way round as the old unit. Pack the old cartridge inside the packaging material for disposal.
Page 81 Holding the complete assembly by its top center, lower it into place in the machine, locating the pegs at each end into their slots in the sides of the printer cavity. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.
Page 82: Replacing The Belt Unit
EPLACING THE BELT UNIT The belt unit is located under the four image drums. This unit requires replacement approximately every 50,000 pages. Switch off the machine and allow the fuser to cool for about 10 minutes before opening the cover. Press the cover release and open the machine’s top cover fully.
Page 83 Note the positions of the four cartridges. It is essential that they go back in the same order 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge Lift each of the image drum units, starting from the rear, out of the machine and place them in a safe place away from direct sources of heat and light.
Page 84 Locate the two fasteners (5) at each side of the belt and the lifting bar (6) at the front end. Turn the two fasteners 90° to the left. This will release the belt from the printer chassis. Pull the lifting bar (6) upwards so that belt tilts up towards the front, and withdraw the belt unit from the machine.
Page 85: Fuser Replacement
USER REPLACEMENT The fuser is located inside the machine just behind the four image drum units. WARNING! If the machine has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch.
Page 86 Identify the fuser handle (1) on the top of the fuser unit. Pull the two fuser retaining levers (2) towards the front of the machine so that they are fully upright. Holding the fuser by its handle (1), lift the fuser straight up and out of the machine.
Page 87 Lower the fuser into the machine, locating the two lugs (3) into their slots in the metal partition which separates the fuser area from the image drums. Push the two retaining levers (2) towards the rear of the machine to lock the fuser in place. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.
Page 88: Installing Additional Memory> 87
NSTALLING ADDITIONAL MEMORY This section explains how to install additional RAM memory into your MFP as a memory upgrade. RDER CODES Use the following order codes for additional memory: > 256MB RAM – 70043201 EMORY UPGRADE The model comes equipped with 96MB of main memory (32Mb plus 64Mb).
Page 89 Lift the front cover latch and pull open the front cover. Remove the screw securing the right-hand side cover. Lift the edge of the side cover slightly at the two points shown, and pull the cover away from the printer at the top.
Page 90 Notice that the memory board has a small cutout in the edge connector, which is closer to one end than the other. Identify the RAM expansion slot (1) in the machine. The RAM expansion slot already contains a memory board. It will have to be removed before you can install the new one.
Page 91 Gently push the board into the RAM expansion slot until it latches in and will not go any further. Locate the three retaining clips at the bottom of the side cover into their rectangular holes near the bottom of the machine.
Page 92: Troubleshooting
ROUBLESHOOTING NFORMATION ODES MESSAGES NFORMATION CODES DURING SCANNING AND COPYING CODE MEANING ACTION 10001 SDRAM error Restart the machine. (Turn it off and on again). If the code still appears, contact your dealer. 10006 Home sensor error Restart the machine. (Turn it off and on again).
Page 93: Messages During Scanning And Copying
ESSAGES DURING CANNING AND OPYING LCD MESSAGE ACTION Copy function Download printer profile. disables. Check printer cable Check if the printer cable has been correctly or status. connected. Check if the printer is turned on. Restart the machine. If the message still appears, contact your nearest dealer.
Page 94: Information Codes During E-Mailing
NFORMATION CODES DURING MAILING CODE MEANING ACTION 30001 Device internal Reboot the machine, and try again. If failure. the error is still there, contact your nearest dealer. 30002 Fail to connect Mail Contact your network administrator server. for further help. 30009 Fail to get Mail server Turn on Log File option in [ADMIN /...
Page 95 CODE MEANING ACTION 31023 SMTP [452]Requested Contact your network administrator action not taken: for further help. 31034 insufficient system 33002 storage. 31013 SMTP Contact your network administrator [454]Temporary for further help on mail server's authentication failure: authentication mechanism. The authentication Choose SMTP authentication for Email failed due to a security or turn off the mail server's...
Page 96: Information Codes During Filing
CODE MEANING ACTION 31039 SMTP [551] User not Check "To" address. local: please try again. 31026 SMTP [552]Requested Check "To" address. mail action aborted: 31040 Check mailbox storage allocation. exceeded storage 33003 Contact your network administrator allocation. for further help. 31041 SMTP [553]Requested Check "To"...
Page 97 CODE MEANING ACTION 43003 FTP can't check file Make sure you have the privilege to existed or not. browse this directory. 44001 FTP can't change data Contact your server administrator for transfer type. further help. 44002 FTP store file error. Make sure you have the privilege to store files in this position (server/ directory)
Page 98 CODE MEANING ACTION 62009 Unpredicted error. Turn on Log File option in [ADMIN / MANAGEMENT/ log action] to log and 64009 observe device actions and contact your server administrator or nearest dealer for further help. 63003 HTTP [405] MKCOL Contact server administrator to method not allowed.
Page 99: Clearing Paper Jams
LEARING PAPER JAMS Provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your MFP should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply.
Page 100: In The Printer
..N THE PRINTER If a sheet is well advanced out of the top of the printer, simply grip it and pull gently to draw it fully out. If it does not remove easily, do not use excessive force. It can be removed from the rear later.
Page 101 It will be necessary to remove the four image drums to gain access to the paper path. Holding it by its top center, lift the cyan image drum, complete with its toner cartridge, up and out of the printer. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface.
Page 102 Look into the printer to check whether any sheets of paper are visible on any part of the belt unit. To remove a sheet with its leading edge at the front of the belt (1), carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdraw the sheet.
Page 103 To remove a sheet from the central area of the belt (2), carefully separate the sheet from the belt surface and withdraw the sheet. To remove a sheet just entering the fuser (3), separate the trailing edge of the sheet from the belt, push the fuser pressure release lever (4) towards the front and down to release the fuser’s grip on the sheet, and withdraw the sheet through the drum...
Page 104 Starting with the cyan image drum unit nearest the fuser, replace the four image drums into the drum cavity, making sure to locate them in the correct order. 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge Lower the top cover but do not press down to latch it closed yet.
Page 105 If the sheet is low down in this area and difficult to remove, it is probably still gripped by the fuser. In this case raise the top cover, reach around and press down on the fuser pressure release lever (7). If you are not using the rear exit tray, close it once paper has been removed from this area.
Page 106 Check inside the cover for sheets in this area and remove any that you find, then close the cover. Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper stack.
Page 107 When the jam has been cleared, if Jam Recovery is set to ON in the System Configuration Menu, the MFP will attempt to reprint any pages lost due to paper jams. Troubleshooting> 106...
Page 108: Color Printing
COLOR RINTING Note: Before sending a print job, be sure that the MFP is in SCAN TO MODE. In COPY MODE, the printer will not accept a print job. The printer drivers supplied with your MFP provide several controls for changing the color output. For general use the automatic settings will suffice, providing reasonable default settings that will produce good results for most documents.
Page 109: Tips For Printing In Color
Viewing conditions A print can look very different under different lighting conditions. For example, the colors in a print may look different when viewed standing next to a sunlit window, compared to how they look under standard office fluorescent lighting. Printer driver color settings The driver settings for Manual color can change the appearance of a print.
Page 110: Printing Photographic Images
IPS FOR PRINTING IN COLOR The following guidelines may help you to achieve good color output from your printer. RINTING PHOTOGRAPHIC IMAGES Use the Monitor (6500k) Perceptual setting. If the colors look too dull, try the Monitor (6500k) Vivid or Digital Camera settings.
Page 111: Accessing The Color Matching Options
CCESSING THE COLOR MATCHING OPTIONS The color Matching options in the printer driver can be used to help match your printed colors to the ones displayed on your monitor or from some other source, such as a digital camera. To open color matching options from the Windows Control Panel: Open the Printers window (called “Printers and Faxes”...
Page 112 Choose the Manual color setting (2) and select from the following options: Monitor (6500k) Perceptual Optimised for printing photographs. colors are printed with emphasis on saturation. Monitor (6500k) Vivid Optimised for printing photographs, but with even more saturated colors than the Monitor (6500k) Perceptual setting.
Page 113: Using The Color Swatch Feature
SING THE COLOR WATCH FEATURE To use the color Swatch feature, you must install the color Swatch Utility. This is supplied on the CD-ROM that was supplied with your printer. The color Swatch function prints charts which contain a range of sample colors.
Page 114: Using The Color Correct Utility
SING THE COLOR ORRECT TILITY The Oki color Correct Utility is provided on your printer driver CD- ROM. You must install it separately since it is not installed along with the printer driver. The color Correct utility has the following features: >...
Page 115: Specifications
C5510 MFP S PECIFICATIONS ITEM SPECIFICATION General Dimensions 17.48" (444mm) x 22.09" (561mm) x 26.26" (667mm) (W x D x H) Weight 70.5 lb (32Kg) approximately Power Source Input: 110 to 127VAC, 50 to 60Hz Power consumption Typical operating <400W Idle <125W Power save mode<16W Environmental...
Page 116 ITEM SPECIFICATION Interface USB 2.0 Host Copy USB 2.0 Device Scan (length of USB cable not to exceed 6.7 ft. (2m.) Email, Scan to file, Print Ethernet 10/100 Mb Document size 4.5" (114mm) x 5.5" (140mm) to 8.5" (216mm) x 14" (355mm) Document weight/ 72.6 to 127 g/m²...
Page 117 ITEM SPECIFICATION Job counting Copy, Scan, Print Enable/Disable Network Specification Connectivity Ethernet 10BaseT/100BaseTX auto- negotiation with RJ-45 connector Communications TCP/IP, SMTP, HTTP, MIME, FTP, CIFS, Protocol DHCP, DNS, LDAP Supported Browsers Microsoft IE 4.1 or higher Netscape Navigator 4.0 to 4.78 Configuration IP address Requirement...
Page 118 ITEM SPECIFICATION Supported Mail Lotus Mail Server 5.0 Server Application MS Exchange Server 2000 RedHat 7.0 SendMail MAC Mail Server in OS 9.04 Supported LDAP Windows 2000 Active Directory Server Windows NT 4.0 + MS Exchange 5.5 Lotus Notes R5 Supported Mail Microsoft Outlook 2000 Application...
Page 119 ITEM SPECIFICATION Paper weight 17lb (64g/m²) ~ 32lb (120g/m²) in main tray 20lb (75g/m²) ~ 54lb (203g/m²) in multi purpose tray Paper output 250 sheets in face down (top) stacker @ 20 lb. 80g/m² paper 100 sheets in face up (rear) stacker @ 20 lb.
Page 120: Error Codes
RROR ODES NOTES: = the setup of “Paper Supply” = the setup of “Media Type 3. “yy” in code denotes paper size. Paper size codes are shown in the list after the table. CODE LCD MESSAGE DETAILS Indicates that job cancellation has been 10007 Check The Printer initiated and data is being ignored until...
Page 121 CODE LCD MESSAGE DETAILS Paper feed from MPTRAY has been MP Empty attempted, but the tray is empty. 470yy Load mmm in MP Loading mmm paper and pressing the Tray On-line switch will start printing. Printer Error Memory capacity overflow. Press the ON- 30097 LINE switch to continue printing.
Page 122 CODE LCD MESSAGE DETAILS Inappropriate size paper was fed from a tray. Usually paper is automatically ejected, and error message is displayed. Paper Size error After the cover is opened and closed, 30034 error is canceled. If paper remains in the Check The Printer printer, remove it and close the cover.
Page 123 CODE LCD MESSAGE DETAILS Download mode when download data is received in normal operation. Show download data is being received. Receiving of download data has finished. An error occurs when received download data has: 1 : Size error 2 : Checksum error 3 : Print Model N0.
Page 124 Paper sizes PAPER SIZE PJL CODE (DECIMAL) LETTER EXECUTIVE LEGAL14 LEGAL13.5 LEGAL13 CUSTOM COM-9 ENVELOPE COM-10 ENVELOPE MONARCH ENVELOPE DL ENVELOPE C5 ENVELOPE POSTCARD RETURN POSTCARD ENVELOPE1 ENVELOPE2 ENVELOPE3 ENVELOPE4 Error Codes> 123...
Page 125: Index
NDEX Internet Communication Features ........27 Advanced features Scan to E-mail ......27 enabling or disabling....46 Scan to FTP......28 Belt Loading Paper .......21 how to replace ......81 Cassette tray......21 life expectancy......68 Multi purpose tray .....24 Black printing glossy or matte......43 Memory installing upgrade .....87 Cassette tray .......
Page 126 Paper recommendations Business cards......18 Envelopes ....... 18 Labels ........18 Pre-printed stationery ....18 Transparencies ......18 Poster printing ......41 Pre-Installation Information ... 25 DHCP Enable ......26 DNS server ......26 Gateway IP ......26 IP Address ......26 POP3 Port .......
Page 127: Oki Contact Details> 126
ONTACT ETAILS United States For the most comprehensive, up-to-date listing of Oki Data Oki Data Americas, Inc. authorized Service Centers in the 2020 Bishops Gate Blvd. United States and Canada: Mt. Laurel, NJ 08054 • In the U.S. go to www.okidata.com...

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C5510 mfp

Oki C5510nMFP User Manual

ONTENTS Preface

Notes, Cautions and Warnings>

Introduction>

Getting Started

Loading Paper

Configuring Your Machine

Operation

Replacing Consumable Items

Installing Additional Memory> 87

Troubleshooting

Color Printing

Specifications

Error Codes

Index

Oki Contact Details> 126

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