D Troubleshooting - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - MIGRATION GUIDE 10.3 30-03-2010 Migration Manual

Troubleshooting
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The following sections explains the scenarios that you might encounter while migrating your
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traditional ZENworks software to Novell
"Application versions might not be migrated" on page 91
"The schedule of an application is not correctly migrated" on page 91
"Application icons might not be available after migration" on page 92
"Migration Utility hangs during migration" on page 92
"Unable to migrate the iPrint policy" on page 92
"Unable to migrate a Group policy" on page 92
"A registry action migrated with certain options fails on the managed device" on page 92
"Unable to migrate objects that should be uploaded to the content server" on page 93
"Unable to install the migrated Adobe MSI" on page 93
"A manually created user is unable to perform migration" on page 94
"Unable to view the user associations in the Migration Utility" on page 94
"How do I to enable debug logs" on page 94
"Unable to use the migrated add-on images" on page 94
"Migration of applications is slow on a Windows Vista device" on page 94
"Migration of the PXE Menu settings configured in the traditional ZENworks Imaging Server
Policy fails" on page 94
Application versions might not be migrated
Explanation: When migrating applications, the application version might not be migrated.
Possible Cause: Windows .NET Framework 2.0 patch KB928365 was applied on the device
being used for migrating.
Action: To migrate applications, use only a Windows device where the KB928365
patch, has not yet been applied.
The schedule of an application is not correctly migrated
Explanation: If an application with an availability schedule configured during daylight
saving time is migrated, the schedule is not migrated correctly. For example, if
you specify the Start Date as 2/11/08 and the End Date as 10/11/08, the
application is migrated with the Start Date as 1/11/08 and the End Date as 9/
11/08.
Action: After the migration is completed, use ZENworks Control Center to manually
edit the schedule.
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ZENworks 10 Configuration Management.
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Troubleshooting 91