Cannot Log In To The Wireless-N Modem Router - NETGEAR DGN2200M - Wireless-N 300 Router User Manual

Table 15. Troubleshooting with the LEDs (Continued)
Situation
The Ethernet port LEDs are off.
Wireless LEDs are off.

Cannot Log In to the Wireless-N Modem Router

If you are unable to log in to the wireless modem router from a computer on your local
network, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the router as described in the previous section.
• Make sure that your computer's IP address is on the same subnet as the router. If you are
using the recommended addressing scheme, your computer's address should be in the
range of 192.168.0.2 to 192.168.0.254. Follow the instructions in the online document
that you can access from
how to configure your computer.
• If your computer's IP address is shown as 169.254.x.x, recent versions of Windows and
MacOS will generate and assign an IP address if the computer cannot reach a DHCP
server. These auto-generated addresses are in the range of 169.254.x.x. If your IP
address is in this range, check the connection from the computer to the router, and reboot
your computer.
• If your router's IP address was changed and you do not know the current IP address,
clear the router's configuration to factory defaults. This sets the router's IP address to
192.168.0.1. This procedure is explained in
Reset the Router
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when you enter
this information.
If the router does not save changes you have made while logged in, check the following:
• When entering configuration settings, be sure to click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the Web browser. The changes might have
occurred, but the Web browser might be caching the old configuration.
102 | Chapter 7. Troubleshooting
N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition User Manual
Recommended Action
If the Ethernet port LEDs do not light when the Ethernet connection is made,
check the following:
• Make sure that the Ethernet cable connections are secure at the wireless
modem router and computer.
• Make sure that power is turned on to the connected modem or computer.
If the Wireless LEDs do not come on, verify that the Enable Wireless
Router Radio check box is selected on the Wireless Settings screen. See
Manually Configuring Your Wireless Settings
Preparing Your Network
on page 107.
on page 30.
in Appendix C for information about
Using the Restore Factory Settings Button to