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REPLAcEMENT PARTS
Note: Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESA's Customer Service Depart-
ment at 1-866-672-6040.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESA at 1-866-672-6040 for
referral information.
When calling DESA, have ready
• model number of your fireplace
• the replacement part number
Btu
Gas Type
Ignition
Manifold Pressure
Minimum Inlet Supply Pressure
Dimension (HxWxD)
Fireplace (Actual size of
firebox. Measurements do not
include nailing flanges or
standoffs).
Carton
Weight, lbs/kg*
Fireplace
Shipping
*For refractory lined models add 60 pounds for 36" models and 70 pounds for 42" models.
28
SPEciFicATioNS
(V)V36EN Series
22,000/31,000 Btu/hr
Natural
Electronic
3.5" w.c.
5.5" w.c.
36" x 41" x 21
/
"
1
8
91.4 x 104 x 53.7 cm 101.6 x 121.9 x 59.9 cm 91.4 x 104 x 53.7 cm 101.6 x 121.9 x 59.9 cm
38" x 44" x 22"
96.5 x 111.8 x 55.9 cm 104.1 x 129.5 x 61 cm 96.5 x 111.8 x 55.9 cm 104.1 x 129.5 x 61 cm
120 lbs/55 kg
123 lbs/56 kg
www.desatech.com
SERvicE hiNTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local
gas supplier.
TEchNicAL SERvicE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA's Customer Service Depart-
ment at 1-866-672-6040. When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA's technical service web site at
www.desatech.com.
(V)V42EN Series
(V)V36EP Series
25,000/35,000 Btu/hr
21,000/30,000 Btu/hr
Natural
Electronic
3.5" w.c.
5.5" w.c.
40" x 48" x 23
/
"
36" x 41" x 21
1
2
41" x 51" x 24"
145 lbs/55 kg
148 lbs/56 kg
(V)V42EP Series
23,000/33,000 Btu/hr
Propane/LP
Electronic
10.0" w.c.
11.0" w.c.
/
"
40" x 48" x 23
1
8
38" x 44" x 22"
41" x 51" x 24"
120 lbs/55 kg
145 lbs/55 kg
123 lbs/56 kg
148 lbs/56 kg
Propane/LP
Electronic
10.0" w.c.
11.0" w.c.
/
"
1
2
108862-01E
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