Replacement Parts; Specifications; Service Hints; Technical Service - Desa CGDV32NR Owner's Operation And Installation Manual

REPLACEMENT PARTS

34

SPECIFICATIONS

SERVICE HINTS

TECHNICAL SERVICE

REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESAʼs Customer Service Depart-
ment at 1-866-672-6040.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESA at 1-866-672-6040 for
referral information.
When calling DESA, have ready
• model number of your fireplace
• the replacement part number
SPECIFICATIONS
Btu
Gas Type
Ignition
Manifold Pressure
Minimum Inlet Supply Pressure
Dimension (H x W x D) Fireplace
(Actual size of firebox.
Measurements do not include
nailing flanges or standoffs).
Carton
Weight, lbs/kg*
Fireplace
Shipping
*For refractory lined models add 45 pounds.
CGDV32NR
(V)T32N(R)-A
12,000/18,000 Btu/hr
Natural
Piezo
3.5" w.c.
5.5" w.c.
32 / " x 34 / " x 16 / "
1 1 5
4 2 8
819 x 876 x 422 mm
33 / " x 37 / " x 17 / "
1 1 1
2 2 2
851 x 953 x 445 mm
80 lbs/36 kg
83 lbs/38 kg
www.desatech.com
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local
gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation or
troubleshooting. If so, contact DESAʼs Customer Service Depart-
ment at 1-866-672-6040. When calling, please have your model
and serial numbers of your heater ready.
You can also visit DESAʼs technical service web site at
.
www.desatech.com
CGDV32PR
(V)T32P(R)-A
11,000/17,000 Btu/hr
Propane/LP
Piezo
10.0" w.c.
11.0" w.c.
32 / " x 34 / " x 16 / "
1 1 5
4 2 8
819 x 876 x 422 mm
33 / " x 37 / " x 17 / "
1 1 1
2 2 2
851 x 953 x 445 mm
80 lbs/36 kg
83 lbs/38 kg
116646-01B