Service Hints; Technical Service; Replacement Parts - Desa CGCFTP, CGCFTN Owner's Operation And Installation Manual

SPECIFICATIONS
HDCFTP, CGCFTP
• Rating (Variable): 14,000/26,000 Btu
• Gas Type: Propane/LP Only
• Ignition: Piezo
• Pressure Regulator Setting: 8" W.C.
• Inlet Gas Pressure (in. of water)*:
Maximum - 14", Minimum - 11"
• Dimensions (H x W x D)
Fireplace - 25 / " x 26
7
8
Carton - 32 / " x 27
5
8
• Weight: Fireplace - 44.5 lbs, Shipping - 48 lbs
* For purposes of input adjustment
HDCFTN, CGCFTN
• Rating (Variable): 14,000/26,000 Btu
• Gas Type: Natural Only
• Ignition: Piezo
• Pressure Regulator Setting: 3" W.C.
• Inlet Gas Pressure (in. of water)*:
Maximum - 10.5", Minimum - 5"
• Dimensions (H x W x D)
Fireplace - 25 / " x 26
7
8
Carton - 32 / " x 27
5
8
• Weight: Fireplace - 44.5 lbs, Shipping - 48 lbs
* For purposes of input adjustment

SERVICE HINTS

When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply may be low (propane/LP
only)
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural gas
supplier.

TECHNICAL SERVICE

You may have further questions about installation,
operation or troubleshooting. If so, contact DESA
Heating Products' Technical Service Department at
1-866-672-6040. When calling, please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Products' techni-
cal service web site at www.desatech.com.
6
/ " x 9 / "
13 3
16 8
/ " x 11 / "
3 5
16 8
/ " x 9 / "
13 3
16 8
/ " x 11 / "
3 5
16 8
www.desatech.com

REPLACEMENT PARTS

Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can't supply original replacement part(s)
call DESA Heating Products' Technical Service
Department at 1-866-672-6040 for referral in-
formation.
When calling DESA Heating Products, have
ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product or Parts
Central (see page 30). If they can't supply original
replacement part(s) call DESA Heating Products at
1-866-672-6040 for referral information.
When calling DESA Heating Products, have
ready:
• model number of your fireplace
• the replacement part number
111044-01J