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Dell DX6000 Hardware Owner's Manual

Hardware owner's manual
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Dell™ DX6000 Systems
Hardware Owner's
Manual

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Summary of Contents for Dell DX6000

  • Page 1 Dell™ DX6000 Systems Hardware Owner’s Manual...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    Contents About Your System ....Accessing System Features During Startup ..Front-Panel Features and Indicators ..LCD Panel Features .
  • Page 4 Using the System Setup Program and UEFI Boot Manager ....Choosing the System Boot Mode ... . Entering the System Setup Program .
  • Page 5 iDRAC Configuration Utility ....Entering the iDRAC Configuration Utility ..Installing System Components ..Recommended Tools .
  • Page 6 Installing the Internal USB Cable ..Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional) ....
  • Page 7 Optical Drive ..... . Removing the Optical Drive ... . Installing the Optical Drive .
  • Page 8 Removing Memory Modules ... . Processors ......Removing a Processor .
  • Page 9 Troubleshooting a NIC ....Troubleshooting a Wet System ... . . Troubleshooting a Damaged System .
  • Page 10 ..... . Contacting Dell .....

  • Page 11: About Your System

    About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description <F2> Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 57. <F10> Enters System Services, which opens the Unified Server Configurator from which you can access utilities such as system diagnostics.

  • Page 12: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector Information tag A slide-out label panel for system information including the Express Service tag, Embedded NIC1 MAC address, and iDRAC6 Enterprise card MAC address. About Your System...
  • Page 13 Item Indicator, Button, or Icon Description Connector Power-on indicator, The power-on indicator lights when the power button system power is on. The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible.

  • Page 14: Lcd Panel Features

    Item Indicator, Button, or Icon Description Connector LCD panel Provides system ID, status information, and system error messages. The LCD lights blue during normal system operation. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text.

  • Page 15: Home Screen

    Figure 1-2. LCD Panel Features Item Buttons Description Left Moves the cursor back in one-step increments. Select Selects the menu item highlighted by the cursor. Right Moves the cursor forward in one-step increments. During message scrolling: • Press once to increase scrolling speed. •...

  • Page 16: Setup Menu

    From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus. Setup Menu NOTE: When selecting an option in the Setup menu, you are asked to confirm the option before you can continue.
  • Page 17 Option Description Displays the Asset tag or the Service tag for the system. Number Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the “Set home” submenu of the Setup menu (see "Setup Menu" on page 16).

  • Page 18: Hard-Drive Indicator Patterns For Raid

    Hard-Drive Indicator Patterns for RAID Figure 1-3. Hard-Drive Indicators drive-activity indicator (green) drive-status indicator (green and amber) Drive-Status Indicator Pattern Condition (RAID Only) Blinks green two times per Identify drive/preparing for removal second Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied.

  • Page 19: Back Panel Features And Indicators

    Drive-Status Indicator Pattern Condition (RAID Only) Blinks amber four times per Drive failed second Blinks green slowly Drive rebuilding Steady green Drive online Back Panel Features and Indicators Figure 1-4. Back Panel Features Item Indicator, Button, or Icon Description Connector PCIe slot 1 PCI Express (Generation 2) x4-link expansion slot (full-height, 30.99-cm...
  • Page 20 Item Indicator, Button, or Icon Description Connector PCIe slot 4 PCIe x8-link Gen 2 expansion slot (full- height, 24.13-cm [9.5"] length) power supply 1 (PS1) 870-W or 570-W power supply power supply 2 (PS2) 870-W or 570-W power supply system identification The identification buttons on the front button and back panels can be used to locate a...

  • Page 21: Power Indicator Codes

    Power Indicator Codes An LED indicator on the power button indicates when power is supplied to the system and the system is operational. Redundant power supplies have an indicator that shows whether power is present or whether a power fault has occurred. •...

  • Page 22: Nic Indicator Codes

    Figure 1-5. Power Supply Status Indicator power supply status NIC Indicator Codes Figure 1-6. NIC Indicators link indicator activity indicator About Your System...

  • Page 23: Lcd Status Messages

    Indicator Description Link and activity indicators are The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network link at 1000 Mbps. Link indicator is amber The NIC is connected to a valid network link at 10/100 Mbps.
  • Page 24 • Power cycle—Turn off the system and disconnect it from the electrical outlet, wait for approximately ten seconds, reconnect the power cable, and restart the system. NOTE: The following LCD status messages are displayed in the Simple format. See "Setup Menu" on page 16 to select the format in which the messages are displayed. Table 1-1.
  • Page 25 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions RAID battery is either Reseat the RAID battery E1211 RAID missing, bad, or unable to connector. See "Installing Controller recharge due to thermal a RAID Battery" on battery issues. page 116 and failure.
  • Page 26 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions One of the on-board Remove AC power to the E122E On-board voltage regulators failed. system for 10 seconds and regulator restart the system. failed. Call support. If the problem persists, see "Getting Help"...
  • Page 27 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions Specified processor is Ensure that the specified E1418 CPU # not missing or bad, and the processor is properly detected. system is in an unsupported installed. See Check CPU is configuration.
  • Page 28 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions Specified power supply has See "Troubleshooting E1614 Power Supply failed. Power Supplies" on # (### W) page 161. error. Check power supply. A power supply fan failure, See "Troubleshooting E1618 Predictive an over-temperature Power Supplies"...
  • Page 29 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions The system configuration Turn off power to the E1629 Power requires more power than system, reduce the required > the power supplies can hardware configuration or PSU wattage. provide, even with install higher-wattage Check PSU and throttling.
  • Page 30 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions The system BIOS has Remove and reseat the E1712 PCI system reported a PCI system error PCIe expansion cards. If error on Bus on a component that the problem persists, see ## Device ## resides in PCI "Troubleshooting...
  • Page 31 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions The system BIOS has Check the SEL for more E1716 Chipset IERR reported a chipset internal information, and then Bus ## Dev ## error that resides in bus clear the SEL. Remove Function ##.
  • Page 32 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions The specified hard drive See "Troubleshooting a E1810 Hard drive ## has experienced a fault. Hard Drive" on page 168. fault. Review & clear SEL. The specified hard drive Information only.
  • Page 33 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions USB cable to the control Reseat the cable. If the E1A1D Control panel panel is missing or bad. problem persists, replace USB cable not cable. detected. Check cable. If the problem persists, see "Getting Help"...
  • Page 34 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions DMA controller failure. Remove AC power to the E2015 DMA system for 10 seconds and Controller restart the system. failure. Power cycle If the problem persists, see "Getting Help" on page 189.
  • Page 35 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions SIO failure. Remove AC power to the E201A SuperIO system for 10 seconds and failure. restart the system. Power cycle If the problem persists, see "Getting Help" on page 189. Keyboard controller failure.
  • Page 36 (continued) Table 1-1. LCD Status Messages Code Text Cause Corrective Actions Incorrect memory Check screen for specific E2021 Incorrect configuration. error messages. memory See "Troubleshooting configuration. System Memory" on Review User page 163. Guide. General failure after video. Check screen for specific E2022 General error messages.
  • Page 37 NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary on support.dell.com/manuals. About Your System...

  • Page 38: System Messages

    System Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message not listed in the table, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
  • Page 39 (continued) Table 1-2. System Messages Message Causes Corrective Actions The iDRAC6 is not Wait for the system to Alert! iDRAC6 not responding to BIOS reboot. responding. communication either Rebooting. because it is not functioning properly or has not completed initialization. The system will reboot.
  • Page 40 (continued) Table 1-2. System Messages Message Causes Corrective Actions The system configuration of If any system components Alert! Power processor(s), memory were just upgraded, return required exceeds modules, and expansion the system to the previous PSU wattage. cards may not be supported configuration.
  • Page 41 (continued) Table 1-2. System Messages Message Causes Corrective Actions System is in manufacturing Reboot to take the system BIOS mode. out of manufacturing mode. MANUFACTURING MODE detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal operation.
  • Page 42 (continued) Table 1-2. System Messages Message Causes Corrective Actions Mismatched processors have Ensure that all processors CPUs with been installed in the system. have the same cache size, different cache number of cores and logical sizes detected. processors, and power rating. CPUs with Ensure that the processors different core...
  • Page 43 (continued) Table 1-2. System Messages Message Causes Corrective Actions The OS NIC interface is set Check the system Embedded NICx and in BIOS. The Management management software or the NICy: Shared NIC interface is set System Setup program for OS NIC=<ENABLED in management tools.
  • Page 44 (continued) Table 1-2. System Messages Message Causes Corrective Actions The system halted because Remove the PCIe expansion Invalid PCIe card an invalid PCIe expansion card and install the found in the card is installed in the integrated storage controller Internal_Storage dedicated storage controller in the dedicated slot.
  • Page 45 (continued) Table 1-2. System Messages Message Causes Corrective Actions Faulty or improperly See "Troubleshooting System Memory address installed memory modules. Memory" on page 163. line failure at address, read value expecting value. Faulty or improperly See "Troubleshooting System Memory double installed memory modules.
  • Page 46 (continued) Table 1-2. System Messages Message Causes Corrective Actions The memory frequency may If not an intentional setting, Memory set to be intentionally set lower for check any other system minimum power conservation. messages for possible causes. frequency. The current memory Ensure that your memory configuration may support configuration supports the...
  • Page 47 (continued) Table 1-2. System Messages Message Causes Corrective Actions Faulty or missing optical Use a bootable USB key, CD, No boot device drive subsystem, hard drive, or hard drive. If the problem available. or hard-drive subsystem, or persists, see no bootable USB key "Troubleshooting an Internal installed.
  • Page 48 (continued) Table 1-2. System Messages Message Causes Corrective Actions Faulty or improperly Reseat the PCIe card in the PCIe Training installed PCIe card in the specified slot number. See Error: Expected specified slot. "Troubleshooting Expansion Link Width is x, Cards" on page 170. If the Actual Link Width problem persists, see is y.
  • Page 49 (continued) Table 1-2. System Messages Message Causes Corrective Actions The drive connected to the Replace the faulty drive. SATA port x specified SATA port is faulty. device auto- sensing error. SATA port x device configuration error. SATA port x device error. Faulty hard drive, USB Replace the USB medium or Sector not found.
  • Page 50 (continued) Table 1-2. System Messages Message Causes Corrective Actions Invalid memory Ensure that the memory The following configuration. The specified modules are installed in a DIMMs should memory modules do not valid configuration. match match in size, number of See "General Memory geometry: ranks, or number of data Module Installation...
  • Page 51 (continued) Table 1-2. System Messages Message Causes Corrective Actions Faulty system board. See "Getting Help" on Timer chip page 189. counter 2 failed. A TPM configuration Information only. command has been entered. configuration The system will reboot and operation execute the command. honored.
  • Page 52 The iDRAC6 Enterprise card Restore the flash memory flash memory may be using the latest version on corrupted. support.dell.com. See the iDRAC6 user's guide for instructions on performing a field replacement of the flash memory. Improperly seated memory Reseat the memory modules.
  • Page 53 (continued) Table 1-2. System Messages Message Causes Corrective Actions Invalid memory Ensure that the memory Unsupported configuration. Memory modules are installed in a memory modules are mismatched in valid configuration. See configuration. the specified slots. "General Memory Module DIMM mismatch Installation Guidelines"...
  • Page 54 (continued) Table 1-2. System Messages Message Causes Corrective Actions The system configuration of If any system components Warning! Power processor(s), memory were just upgraded, return required exceeds modules, and expansion the system to the previous PSU wattage. cards may not be supported configuration.

  • Page 55: Warning Messages

    NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary on support.dell.com/manuals. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a drive, a message will warn you that you may lose all data on the drive.

  • Page 56: Alert Messages

    NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. About Your System...

  • Page 57: Using The System Setup Program And Uefi Boot Manager

    Using the System Setup Program and UEFI Boot Manager The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...

  • Page 58: Entering The System Setup Program

    Entering the System Setup Program 1 Turn on or restart your system. 2 Press <F2> after you see the following message: <F2> = System Setup NOTE: The system will not respond until the USB keyboard is active. If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

  • Page 59: System Setup Options

    System Setup Options Main Screen Figure 2-1. Main System Setup Program Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option Description System Time...
  • Page 60 Option Description Processor Settings Displays information related to processors (speed, cache size, and so on). See "Processor Settings Screen" on page 62. SATA Settings Displays a screen to enable or disable the integrated SATA controller and ports. See "SATA Settings Screen" on page 63.

  • Page 61: Memory Settings Screen

    Option Description Report Keyboard Errors Enables or disables reporting of keyboard errors during the POST. Select Report for host systems that have (Report default) keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST.

  • Page 62: Processor Settings Screen

    Option Description If this field is Enabled, memory interleaving is supported Node Interleaving (Disabled default) if a symmetric memory configuration is installed. If Disabled, the system supports Non-Uniform Memory architecture (NUMA) (asymmetric) memory configurations. Processor Settings Screen Option Description 64-bit Specifies if the processor(s) support 64-bit extensions.

  • Page 63: Sata Settings Screen

    SATA Settings Screen Option Description Embedded SATA ATA Mode enables the integrated SATA controller. Off (ATA Mode default) disables the controller. Port A Auto enables BIOS support for the device attached to (Auto default) SATA port A. Off disables BIOS support for the device. Port B Auto enables BIOS support for the device attached to (Off default)

  • Page 64: Integrated Devices Screen

    Option Description USB Flash Drive Determines the emulation type for a USB flash drive. Hard disk allows the USB flash drive to act as a hard Emulation Type (Auto default) drive. Floppy allows the USB flash drive to act as a removable diskette drive.

  • Page 65: Pci Irq Assignments Screen

    Option Description Capability Detected Displays the features of the NIC hardware key, if installed. NOTE: Some NIC features may require the installation of an additional driver. OS Watchdog Timer Sets a timer to monitor the operating system for activity, (Disabled default) and aids in recovery if the system stops responding.

  • Page 66: Serial Communication Screen

    Serial Communication Screen Option Description Serial Communication Selects whether the serial communication devices (On without Console (Serial Device 1 and Serial Device 2) are enabled in Redirection default) BIOS. BIOS console redirection can also be enabled and the port address used can be specified. Options are On without Console Redirection, On with Console Redirection via COM1, On with Console Redirection via COM2, and Off.

  • Page 67: Embedded Server Management Screen

    Embedded Server Management Screen Option Description Front Panel LCD Options Options are User Defined String, Model Number, or None. If the LCD Home screen is set to an option other than these three choices, the option will be displayed as "Advanced"...

  • Page 68: System Security Screen

    Option Description Options are OS DBPM, System DBPM, Maximum CPU Power and Performance, or Minimum Power. Performance Management Options are Maximum Performance or Minimum Power. Fan Power and Performance Management Memory Power and Options are Maximum Performance, a specified Performance frequency, or Minimum Power.
  • Page 69 Option Description TPM Security Sets the reporting of the Trusted Platform Module (Off default) (TPM) in the system. If Off, the presence of the TPM is not reported to the operating system. If On with Pre-boot Measurements, the system reports the TPM to the operating system and stores the pre-boot measurements to the TPM during POST.

  • Page 70: Exit Screen

    Option Description CAUTION: Use the NMI button only if directed to do NMI Button so by qualified support personnel or by the operating (Disabled default) system's documentation. Pressing this button halts the operating system and displays a diagnostic screen. Enables or disables the NMI feature. AC Power Recovery Determines how the system reacts when power is (Last default)

  • Page 71: Using The Uefi Boot Manager Navigation Keys

    1 Turn on or restart your system. 2 Press <F11> after you see the following message: <F11> = UEFI Boot Manager NOTE: The system will not respond until the USB keyboard is active. If your operating system begins to load before you press <F11>, allow the system to finish booting, and then restart your system and try again.

  • Page 72: Uefi Boot Settings Screen

    Option Description UEFI Boot Settings Enables you to add, delete, enable, or disable boot options; change boot order; or execute a one-time boot option. System Utilities Enables you to access the System Setup program, System Services, and BIOS-level boot options. UEFI Boot Settings Screen Option Description...

  • Page 73: System And Setup Password Features

    System and Setup Password Features NOTE: For a forgotten password, see "Disabling a Forgotten Password" on page 186. Your system is shipped without the system password feature enabled in BIOS. CAUTION: Anyone can access the data stored on your system if the system is running and unattended.
  • Page 74 5 To confirm your password, type it a second time and press <Enter>. System Password changes to Enabled. Exit the System Setup program and begin using your system. 6 Either reboot the system now for the password protection to take effect or continue working.

  • Page 75: Using The Setup Password

    Changing an Existing System Password 1 Enter the System Setup program by pressing <F2> during POST. 2 Select the System Security screen. 3 Verify that the Password Status is Unlocked. 4 Type the new system password in the two password fields. The System Password field changes to Not Enabled if the password was deleted.

  • Page 76: Idrac Configuration Utility

    Operating With a Setup Password Enabled If Setup Password is Enabled, you must enter the correct setup password before modifying most of the System Setup options. If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens.

  • Page 77: Entering The Idrac Configuration Utility

    Entering the iDRAC Configuration Utility 1 Turn on or restart your system. 2 Press <Ctrl><E> when prompted during POST. If your operating system begins to load before you press <Crtl><E>, allow the system to finish booting, and then restart your system and try again.
  • Page 78 Using the System Setup Program and UEFI Boot Manager...

  • Page 79: Installing System Components

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 80 Figure 3-1. Inside the System USB connector for optional internal Internal SD Module USB key hot-swappable cooling fans (4 or 5) memory modules (up to 18 total) processor power supply bays (2) riser 2 (PCIe slots 3 and 4) riser 1 (PCIe slots 1 and 2) iDRAC6 Enterprise card (optional) 10 integrated storage controller card 11 SAS backplane...

  • Page 81: Front Bezel (Optional)

    Front Bezel (Optional) A lock on the bezel restricts access to the power button, optical drive, and hard drive(s). The LCD panel and navigation buttons are accessible through the front bezel. See Figure 3-2. Removing the Front Bezel 1 Using the system key, unlock the bezel. 2 Pull up on the release latch next to the key lock.

  • Page 82: Installing The Front Bezel

    Installing the Front Bezel 1 Insert the hinge tab on the right of the bezel into the slot on the right side of the system front panel. 2 Rotate the left side of the bezel toward the system. 3 Press the bezel to the system to engage the latch. Information Tag The information tag is a slide-out label panel for system information including the Express Service tag, Embedded NIC1 MAC address, and...

  • Page 83: Opening And Closing The System

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 84: Hard Drives

    Figure 3-3. Removing or Installing the Cover latch latch release lock chassis hooks Hard Drives Your system supports: • Six 3.5-inch drive bays without the flex bay • Hot-swappable SAS and SATA hard drives. All drives are installed at the front of the system and connect to the system board through the SAS backplane.

  • Page 85: Removing A Hard-Drive Blank

    CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot-swap drive removal and insertion. CAUTION: Do not turn off or reboot your system while the drive is being formatted. Doing so can cause a drive failure.

  • Page 86: Installing A Hard-Drive Blank

    Installing a Hard-Drive Blank Align the hard-drive blank with the drive bay and insert the blank into the drive bay until the release lever clicks into place. Removing a Hot-Swap Hard Drive CAUTION: Ensure that your operating system supports hot-swap drive removal and installation.

  • Page 87: Removing A Hard Drive From A Hard-Drive Carrier

    1 If present, remove the front bezel. See "Removing the Front Bezel" on page 81. 2 If a drive blank is present in the bay, remove it. See "Removing a Hard- Drive Blank" on page 85. Figure 3-5. Installing a Hot-Swap Hard Drive release button hard drive carrier handle 3 Install the hot-swap hard drive.

  • Page 88: Installing A Hard Drive Into A Hard-Drive Carrier

    Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back. See Figure 3-6. 2 Align the screw holes on the hard drive with the back set of holes on the hard drive carrier.
  • Page 89 Figure 3-6. Installing a Hard Drive into a Drive Carrier hard-drive carrier screws (4) hard drive SAS screw hole Installing System Components...

  • Page 90: Power Supplies

    Power Supplies Your system supports the following power supply modules: • 570-W Energy Smart power supply • 870-W High Output power supply NOTE: The power supply label specifies the maximum power output. NOTE: The system does not support a mixed installation of High Output and Energy Smart power supplies.

  • Page 91: Replacing A Power Supply

    Figure 3-7. Removing and Installing a Power Supply power supply handle Velcro strap release latch Replacing a Power Supply 1 On a system with redundant power supplies, verify that both power supplies are the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the power supply label.

  • Page 92: Removing The Power Supply Blank

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 93 3 Position the module so the tabs on the underside of the tray fit into the hooks on the chassis, then lower the opposite edge of the card into place. See Figure 3-8. Figure 3-8. Removing or Installing the Internal SD Module latch internal SD module SD flash card...

  • Page 94: Removing The Internal Sd Module

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 95: Removing The Internal Sd Flash Card

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96 You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 97: Internal Usb Cable

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 98: Enterprise Card (Optional)

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 99: Removing An Idrac6 Enterprise Card

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 100: Vflash Media (Optional)

    VFlash Media (Optional) The optional VFlash media is a Secure Digital (SD) card that can be used with the optional iDRAC6 Enterprise card. See "Integrated Dell Remote Access Controller 6 (iDRAC6) Enterprise Card (Optional)" on page 98. 1 Locate the VFlash media slot on the back of the system and insert the contact-pin end of the SD card (with the label side facing up) into the slot.

  • Page 101: Nic Hardware Key

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 102: Cooling Shroud

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 103: Removing The Cooling Shroud

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 104: Installing The Cooling Shroud

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 105: Cooling Fans

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 106: Replacing A Cooling Fan

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: Removing The Fan Bracket

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 108: Replacing The Fan Bracket

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 109: Optical Drive

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 110 6 Connect the optical drive cable to the back of the drive tray. 7 If not already done, connect the power and interface cables from the optical drive to the system board connectors. Connect the power cable to the DVD/TBU_PWR connector on the front of the system board below the fan bracket.
  • Page 111 Figure 3-15. Removing and Installing the Optical Drive optical drive optical-drive interface cable power cable optical-drive release tab Installing System Components...

  • Page 112: Integrated Storage Controller Card

    Figure 3-16. Routing the Optical Drive Cable optical drive connector DVD/TBU_PWR connector cable retention bracket SATA_A connector Integrated Storage Controller Card Your system includes a dedicated expansion-card slot on riser 1 for an integrated storage controller card that provides the storage subsystem for your system’s internal hard drives.

  • Page 113: Removing The Integrated Storage Controller Card

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114 Figure 3-17. Installing a Storage Controller Card dedicated storage controller card riser 1 connector integrated storage controller card RAID battery connector (PERC only) SAS_1 connector connector locking tabs SAS_0 connector card edge guides (2) 3 Slide the storage controller’s card edge connector into the card slot on the riser until the card is fully seated.
  • Page 115 6 If not already done, route the interface and RAID battery cables in the cable path inside the right interior wall of the chassis beneath the cable retention bracket. See "Cable Routing" on page 118 and Figure 3-18. 7 Connect the SAS A cable to the SAS A connector on the backplane and, if applicable, connect the SAS B cable to the SAS B connector on the backplane.

  • Page 116: Raid Battery

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 117 Figure 3-19. Removing or Installing a RAID Battery RAID battery RAID battery cable from storage controller battery bay Installing System Components...

  • Page 118: Cable Routing

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 119: Installing The Cable Retention Bracket

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 120: Expansion Cards And Expansion-Card Risers

    Expansion Cards and Expansion-Card Risers The system supports up to four PCI Express (PCIe) expansion cards on two expansion-card risers. • Expansion-card riser 1 provides two PCIe x4-link Gen 2 expansion slots. • Expansion-card riser 2 is offered in two versions: –...

  • Page 121: Installing An Expansion Card

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 122 1 Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. 2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 83. 4 Open the expansion-card guide latch and remove the filler bracket at the back of the system.

  • Page 123: Removing An Expansion Card

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 124: Removing Expansion-Card Riser 1

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 125: Replacing Expansion-Card Riser 1

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 126: Removing Expansion-Card Riser 2

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 127: Replacing Expansion-Card Riser 2

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 128: Removing Expansion-Card Riser 2 From The Expansion-Card Bracket

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 129 4 Remove expansion-card riser 2. See "Removing Expansion-Card Riser 2" on page 126. Figure 3-24. Removing and Replacing the Riser 2 Board expansion-card bracket tab hook (4) tab slot (4) riser 2 board screw 5 Remove the expansion-card riser board: Using a Phillips screwdriver, remove the securing screw from the assembly.

  • Page 130: Replacing The Riser 2 Board On The Expansion-Card Bracket

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 131: General Memory Module Installation Guidelines

    The maximum memory that is supported on your system varies according to the types and sizes of memory modules being used: • Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB, and 8-GB (when available) are supported for a total of up to 144 GB. •...

  • Page 132: Mode-Specific Guidelines

    • Three memory modules per channel are limited to 800 MHz, regardless of memory module speed. – For quad-rank memory modules: • One memory module per channel supports up to 1067 MHz. • Two memory modules per channel are limited to 800 MHz, regardless of memory module speed.
  • Page 133 A minimal single-channel configuration of one 1-GB memory module is also supported in this mode. Table 3-2 and Table 3-3 show sample memory configurations that follow the appropriate memory guidelines stated in this section. The samples show identical memory-module configurations and their physical and available memory totals.
  • Page 134 (continued) Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations Memory Sockets Memory Physical Available Memory Module Memory Memory (GB) Mode Size (GB) Advanced 2 GB vacant 4 GB vacant 8 GB vacant Mirroring 2 GB vacant 4 GB vacant 8 GB vacant When available...

  • Page 135: Installing Memory Modules

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 136 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 83. 3 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 103. 4 Locate the memory module sockets.

  • Page 137: Removing Memory Modules

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 138: Processors

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 139 WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor.
  • Page 140 CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 9 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position. Rotate the lever 90 degrees upward until the processor is released from the socket.

  • Page 141: Installing A Processor

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 142 6 Align the notches in the processor with the socket keys on the ZIF socket. See Figure 3-27. 7 Install the processor in the socket. Keep the processor level (See Figure 3-27) and insert it straight down into the socket. Allow the processor to float on the pins, allowing the processor shield to hold it in place.

  • Page 143: System Battery

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 144 Figure 3-28. Replacing the System Battery positive side of battery connector system battery negative side of battery connector 7 To install a new system battery, support the battery connector by pressing down firmly on the positive side of the connector. 8 Hold the battery with the “+”...

  • Page 145: Control Panel Assembly

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 146 3 Connect the display module cable to the control panel board. 4 Close the system. See "Closing the System" on page 83. 5 Reconnect the system to the power source and turn on the system and attached peripherals. Figure 3-29. Removing and Installing the Control Panel front panel screw (Torx) display module cable control panel board...

  • Page 147: Removing The Control Panel Board

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 148: Sas Backplane (Service Only Procedure)

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 149 8 When the backplane cannot slide upward any farther, pull the backplane toward the back of the system to remove it from the retention hooks. 9 Lift the board out of the system, being careful to avoid damaging components on the face of the board. 10 Place the SAS backplane face down on a work surface.

  • Page 150: Installing A Sas Backplane

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 151 NOTE: After replacing the system board, you are required to update the Unified Server Configurator repository to the latest software to restore full functionality. See the Unified Server Configurator user documentation for more information. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  • Page 152: Installing The System Board

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 153 5 Angle the system board as you lower it into the chassis and set the board flat inside the chassis. 6 Maneuver the system board so that all of the retention hooks on the chassis are inserted into the retention slots on the system board. 7 Push the system board toward the back of the chassis until the blue retention pin locks into place.
  • Page 154 Installing System Components...

  • Page 155: Troubleshooting Your System

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 156: Troubleshooting The Video Subsystem

    Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor. 2 Check the video interface cabling from the system to the monitor. 3 If two monitors are attached to the system, disconnect one monitor. The system supports only one monitor attached to either the front or back video connector.

  • Page 157: Troubleshooting A Serial I/O Device

    4 Reconnect and power on each USB device one at a time. 5 If a device causes the same problem, power down the device, replace the USB cable, and power up the device. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help"...

  • Page 158: Troubleshooting A Wet System

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 159: Troubleshooting A Damaged System

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 160: Troubleshooting The System Battery

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 161: Troubleshooting Power Supplies

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 162: Troubleshooting A Fan

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 163: Troubleshooting System Memory

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 164 9 Reseat the memory modules in their sockets. See "Installing Memory Modules" on page 135. 10 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 104. 11 Close the system. See "Closing the System" on page 83. 12 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.

  • Page 165: Troubleshooting An Internal Sd Card

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 166: Troubleshooting An Internal Usb Memory Key

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 167: Troubleshooting An Optical Drive

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 168: Troubleshooting A Hard Drive

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 169: Troubleshooting A Storage Controller

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 170: Troubleshooting Expansion Cards

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 171 7 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, proceed to step 8. 8 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9 Open the system.

  • Page 172: Troubleshooting The Processor

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 173: Running The System Diagnostics

    The files required to run online diagnostics for systems running supported Linux operating systems are available at support.dell.com and on the CDs that came with your system. For information about using diagnostics, see the Dell Online Diagnostics User's Guide.

  • Page 174: When To Use The Embedded System Diagnostics

    • View status messages that inform you if tests are completed successfully • View error messages that inform you of problems encountered during testing. When to Use the Embedded System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated.

  • Page 175: Using The Custom Test Options

    Testing Option Function Custom Test Tests a particular device. Information Displays test results. Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results.

  • Page 176: Viewing Information And Results

    Viewing Information and Results The following tabs in the Customize window provide information about the test and the test results. Results —Displays the test that ran and the result. • • Errors —Displays any errors that occurred during the test. •...

  • Page 177: Jumpers And Connectors

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 178 Figure 6-1. System Board Jumpers Jumper Setting Description PWRD_EN Pins 2 and 4 The password feature is enabled. (default) Pins 4 and 6 The password feature is disabled and iDRAC6 local access is unlocked at the next AC power cycle. Jumpers and Connectors...
  • Page 179 Jumper Setting Description NVRAM_CLR Pins 3 and 5 The configuration settings are retained at (default) system boot. Pins 1 and 3 The configuration settings are cleared at the next system boot. If the configuration settings become corrupted to the point where the system will not boot, install the jumper and boot the system.

  • Page 180: System Board Connectors

    System Board Connectors Figure 6-2. System Board Connectors Jumpers and Connectors...
  • Page 181 Item Connector Description RISER2 expansion-card riser 2 connector RISER1 expansion-card riser 1 connector iDRAC6 iDRAC6 Enterprise card connector SATA_A SATA A connector SATA_B SATA B connector memory module slot B1(white release lever) memory module slot B4 memory module slot B7 memory module slot B2(white release lever) memory module slot B5 memory module slot B8...
  • Page 182 Item Connector Description memory module slot A1(white release lever) memory module slot A4 memory module slot A7 memory module slot A2(white release lever) memory module slot A5 memory module slot A8 memory module slot A3(white release lever) memory module slot A6 memory module slot A9 PWR2 Power supply connector for PS2...

  • Page 183: Sas Backplane Board Connectors

    SAS Backplane Board Connectors Figure 6-3. SAS Backplane Board front back drive 1 connector drive 0 connector drive 3 connector drive 2 connector drive 5 connector drive 4 connector backplane power (BP_PWR) SAS A connector SAS B connector Jumpers and Connectors...

  • Page 184: Expansion-Card Riser-Board Components And Pcie Buses

    Expansion-Card Riser-Board Components and PCIe Buses Figure 6-4. PCIe Expansion-Card Riser 1 Components slot 1 PCIe - x4 link (full-height, 30.99- slot 2 PCIe - x4 link (low profile, 24.13- cm [12.2"] length) cm [9.5"] length) storage controller socket card edge connector release button Jumpers and Connectors...
  • Page 185 Figure 6-5. Standard PCIe Expansion-Card Riser 2 Components chassis intrusion switch screw slot 3 PCIe x8 link (full-height, 24.13- slot 4 PCIe x8 link (full-height, 24.13- cm [9.5"] length) cm [9.5"] length) pin collars (2) card edge connector Jumpers and Connectors...

  • Page 186: Disabling A Forgotten Password

    You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 187 See Figure 6-1 to locate the password jumper (labeled “PWRD_EN”) on the system board. 4 Close the system. See "Closing the System" on page 83. 5 Reconnect your system and peripherals to their electrical outlets, and turn on the system. The existing passwords are not disabled (erased) until the system boots with the password jumper plug in the disabled position.
  • Page 188 Jumpers and Connectors...

  • Page 189: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 190 Getting Help...
  • Page 191 See SAS backplane. serial, 20 system board, 180 battery (RAID) USB, 12 installing, 116 video, 12 removing, 116 contacting Dell, 189 battery (system) replacing, 143 control panel assembly troubleshooting, 160 features, 12 LCD panel features, 14 BIOS boot mode, 57...
  • Page 192 83 installing, 127 installing into expansion-card bracket, 130 removing, 126 removing from expansion-card damaged systems bracket, 128 troubleshooting, 159 Dell contacting, 189 diagnostics testing options, 174 removing, 105 using Online Diagnostics, 173 replacing, 106 DIMMs fan brackets See memory modules (DIMMs).
  • Page 193 130 SAS backplane board, 150 SD card, 94 storage controller, 113 iDRAC Configuration Utility, 76 VFlash SD card, 100 iDRAC6 Enterprise card Integrated Dell Remote Access installing, 98 Controller removing, 99 See iDRAC6 Enterprise card. indicators integrated storage controller back panel, 19 See storage controller.
  • Page 194 LAN-on-motherboard (LOM) NIC hardware key, 101 See NICs. NICs LCD panel connectors, 20 features, 14 hardware key, 101 menus, 15 indicators, 22 troubleshooting, 157 memory troubleshooting, 163 optical drive installing, 109 Memory Mirroring memory removing, 109 mode, 132 troubleshooting, 167 memory mode Optimizer memory mode, 132 Advanced ECC, 132...

  • Page 195: Index

    removing, 90 memory modules, 137 optical drive, 109 replacing, 91 troubleshooting, 161 PCIe expansion cards, 123 power supply, 90 power supply blank, 92 power supply blank, 92 processor processor, 138 installing, 141 RAID battery, 116 removing, 138 riser 2 from bracket, 128 troubleshooting, 172 SAS backplane board, 148 upgrades, 138...
  • Page 196 3.5-in HDD chassis, 115 installing, 113 removing, 113 troubleshooting, 169 TPM security, 68 support troubleshooting contacting Dell, 189 cooling fans, 162 system board damaged system, 159 connectors, 180 external connections, 155 installing, 152 hard drive, 168 jumpers, 177...
  • Page 197 wet system, 158 UEFI Boot Manager entering, 70 main screen, 71 System Utilities screen, 72 UEFI Boot Settings screen, 72 UEFI boot mode, 57 upgrades processor, 138 back-panel connectors, 20 front-panel connectors, 12 USB memory key See internal USB memory key. VFlash media, 100 video front-panel connectors, 12...
  • Page 198 Index...

Table of Contents