Desa CDCFTN Owner's Operation And Installation Manual page 28

TROUBLESHOOTING
28
TROUBLESHOOTING
Continued
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
• Immediately call your gas supplier from a neighbor's phone. Follow the
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
Remote does not function (Remote-Ready
Models Only)
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
Fireplace produces unwanted odors
Fireplace shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion
For more information, visit www.desatech.com
For more information, visit www.desatech.com
WARNING: If you smell gas
building.
gas supplier's instructions.
POSSIBLE CAUSE
1. Battery is not install. Battery power is
low
1. Metal expanding while heating or con-
tracting while cooling
1. Fireplace burning vapors from paint,
hair spray, glues, cleaners, chemicals,
new carpet, etc. (See IMPORTANT
statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning statement
at top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement
at top of page
2. Control valve defective
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement
at top of page
REMEDY
1. Replace 9-volt batteries in receiver and
remote control
1. This is common with most fireplaces. If
noise is excessive, contact qualified ser-
vice person
1. Open window to ventilate room. Stop us-
ing odor causing products while fire-
place is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Check-
ing Gas Connections, page 16)
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas
company
3. Clean ODS/pilot (see Cleaning and
Maintenance, pages 24 and 25)
1. Locate and correct all leaks (see Check-
ing Gas Connections, page 16)
2. Replace control valve
1. Take apart gas tubing and remove for-
eign matter
2. Locate and correct all leaks (see Check-
ing Gas Connections, page 16)
111244-01A