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Problem
ADSL modem does not work
(visual indicators do not light)
ATMF connection does not work
Ethernet connection does not work Verify that the cable is securely connected to the
Poor ADSL modem performance
Power/Sync LED is solid green,
but no traffic is passing through
Power/Sync LED remains solid
red
If the troubleshooting tips do not resolve the problem, contact the service provider
for assistance.
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Solution
Verify that the ADSL modem is plugged into an
electrical outlet.
Verify that the power switch on the ADSL modem is
turned on.
Verify that the cable is securely connected to the
ATMF-25 connector.
10BASE-T connector and that the correct cable type
for Ethernet equipment is being used.
Verify that the ADSL modem is installed as described
in instructions in this user's guide.
Verify that the ADSL modem has adequate
ventilation. Place the modem on an even, hard
surface. Do not stack books or paper on the modem.
Verify that in-house wiring is routed away from
possible sources of interference, such as electrical
wiring.
Turn the ADSL modem off and on again.
Turn the ADSL modem off and on again.
If problem remains, contact the service provider.
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