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Alcatel 1000 ADSL User Manual

Alcatel high speed modem user's guide
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  • Page 2 ead and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
  • Page 3 If the product has been dropped or the housing has been damaged; If the product exhibits a distinct change in performance. 10. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 11.
  • Page 4 When using hyperlinks to navigate through this document, you may use either the "back" button of your reader software to return to the table of contents, or the bookmark, using the bookmark display button. SECTION 1: QUICK START PROCEDURES GETTING STARTED Delivery Check Placement of ADSL High Speed Modem Wall-Mounting Option...
  • Page 5 MODEM CONNECTIONS Connector Pinout Power Supply Visual Indicators Subscriber Line Interface Ethernet Interface Single PC Configuration Straight-Through Cable Layout Multiple PC Configuration Crossover Cable Layout ATMF-25 Interface NETWORK CONNECTIONS Virtual Connections ATM-Forum Interface Ethernet Interface ISP/Corporate Network Requirements BRIDGED CONNECTIONS Multiprotocol Number of Machines Supported Plug and Play...
  • Page 6 LAN Protocols Supported Known Limitations ADVANCED CONFIGURATIONS Overview IP Parameters Sample Configurations Ping-of-Life Procedure Ping-to-Defaults Procedure CHANGING THE MODEM SETTINGS Configuring the Browser Accessing the ADSL Modem Interface Welcome Page Basic Configuration Advanced Configuration Bridge Configuration Basic PPP/PPTP Configuration Advanced PPP/PPTP Configuration System Overview Page REGULATORY INFORMATION Environmental Conditions...
  • Page 7 This section of the 1000 ADSL High Speed Modem User’s Guide provides the basic instructions to install your modem and access online services as quickly as possible. Procedures include steps for correct placement of your modem, cable connections, and switching on the modem. These quick start procedures assume a single PC configuration using the modem's default settings.
  • Page 8 Part of the packaging is a wall-mounting template. If you want to mount the modem on a wall, cut the template out and use it as follows (see figure 1). 1. Use template to mark positions of holes as indicated in table A. Table A.
  • Page 9 Template Corner Figure 1. Wall-Mounting Instructions To maintain normal phone service, a special filter must be installed in the Network Interface Device or NID, the gray box mounted on the outside of your home that terminates your phone connection. This filter, sometimes called a splitter, splits the voice (phone) signal from the ADSL (data) signal.
  • Page 10 Before continuing, you must know the type of service you are being provided. If you do not know your service type, contact your service provider for this information. Your service type is one of the following: Bridged Service (RFC 1483) [with or without filtering] Point To Point Service (PPP) ATM-25 Service (ATMF) The ADSL modem is available in various models.
  • Page 11 The Alcatel 1000 ADSL high speed modem requires a PC or workstation equipped with an Ethernet 10Base-T network adapter card. Before you begin, you will need to ask your service provider whether your connection will use static addressing, or DHCP (dynamic) addressing.
  • Page 12 13. When the TCP/IP Properties window appears, click the IP Address tab. 14. If your service is DHCP, click the Obtain an IP address automatically radio button. If your service uses static addressing, press the Enter IP address radio button, and enter the IP address and subnet mask assigned to you by your service provider.
  • Page 13 3EC 18202 BB or 3EC 18202 DB on the bottom of the modem case. The Alcatel 1000 ADSL high speed modem requires a PC or workstation equipped with the following: Ethernet 10Base-T network adapter card,...
  • Page 14 Connect one end of the Alcatel Data Cable (provided) to the modem connector labeled 10BASE-T. Connect the other end of the Alcatel Data Cable to the Ethernet 10Base-T network adapter card in your PC. Start your PC. Click Start, Settings, Control Panel, and finally, the Network icon. 10.
  • Page 15 The dial-up feature is not included in the Windows 95 operating system. It can be downloaded without cost from the Microsoft web site http://www.microsoft.com or obtained through other software distribution sources. Procedures for downloading and installing this software are provided next. To download the Windows Dial-Up Networking 1.3 Performance and Security Upgrade for Windows 95: Access the Microsoft website at...
  • Page 16 If you installed Windows 95 from a CD, have the Windows 95 CD ready before you begin the installation. To install the MSDUN13.exe file, proceed as follows: At your desktop, click Start, and select Run from the menu. The Run window appears.
  • Page 17 If you do not see the VPN adapter on the list, it means that the operating system component file for this adapter was not loaded when Windows 98 was installed on your PC. You will need your Windows 98 CD-ROM at this point. The procedure follows: Select Start, Settings, click Control Panel.
  • Page 18 12. Your PC will prompt you to insert your Windows 98 CD. When you do this, VPN will install, and you can follow the steps under Installing Dial-Up Networking Software (Windows 98 Only) to activate VPN. To configure a new PPP connection to your corporate network or an ISP, do the following: Double-click the My Computer icon.
  • Page 19 Figure 3. VPN Server Field (Windows 98 example) Enter 10.0.0.138 (default IP address of the ADSL modem). Click Next. A window appears indicating you have successfully installed a new dial-up networking Connection. 10. Click Finish. A new icon with the name of the connection you just created is added to your Dial-Up Networking folder (see figure 4).
  • Page 20 Figure 4. Dial-Up Networking Folder (Windows 95 Example) After configuring the PPP connection, make the connection: Double-click the My Computer icon. Double-click the Dial-Up Networking icon. Activate the connection setup by double-clicking the icon of the connection you want to establish. The Connect To window appears (see figure 5).
  • Page 21 Figure 5. Connect To (Windows 98 Example) Enter the User name and Password (the IP address defaults to the modem's IP address of 10.0.0.138). Click Connect. The Connecting To window appears (see figure 6). Figure 6. Connecting To (Windows 95 Example) This window indicates the status of the connection process.
  • Page 22 If you intend to use this connection often, it may be useful to create a shortcut to it on your desktop. To create a shortcut, select the icon and drag it to your desktop. The program asks if you want to create a shortcut to the selected item. Select Yes and a copy of the selected icon appears on your desktop.
  • Page 23 Figure 7. Network Window Select the Protocols tab and click Add. The Select Network Protocol Window appears (see figure 8).
  • Page 24 Figure 8. Select Network Protocol Window Scroll the dialog box and select Point-to-Point Tunneling Protocol from the list. Click OK. The system prompts for a directory to copy installation files. Specify the directory and click Continue. The installer loads the PPTP files. The PPTP Configuration window appears (see figure 9).
  • Page 25 10. Click OK to continue. This initiates configuration of the RAS. You have completed the first part of the installation by adding PPTP as a remote protocol. The remaining steps configure RAS for PPTP. 11. In the Remote Access Setup Window (figure 11), add the new VPN ports to RAS by clicking Add.
  • Page 26 Figure 13. Configure Port Usage Window 15. Select the Dial-out only option and click OK. 16. Perform steps 14 and 15 for each port (if required), then proceed with step 17. To define which tunneled protocols you will allow through the VPNs, highlight each port and click Network.
  • Page 27 To configure a connection to your corporate network or ISP, do the following: Double-click the My Computer icon. Double-click the Dial-Up Networking icon. Is this the first time you are creating a connection? If yes, go to step 4. If no, go to step 5. The Dial-Up Networking Window indicates that the phonebook is empty and prompts you to add an entry.
  • Page 28 You can assign more than one phone number to each entry. This might be useful if you have a pool of phone numbers to connect to. To do this, click Alternate. Select the serial line protocol offered by the server you are calling and click Next.
  • Page 29 User name and password are unique for a specific remote destination. They must be entered each time you want to set up a connection. Therefore, it is useful to create multiple icons, one to each remote destination. If you intend to use this connection often, it may be useful to create a shortcut to it on your desktop.
  • Page 30 If your service provider is providing ATM-25 Service, your ADSL modem should have model number 3EC 18200 AB on the bottom of the modem case. The Alcatel 1000 ADSL high speed modem requires a PC or workstation equipped with an ATMF 25.6 Mb/s network adapter card that supports encapsulations and protocols described in RFC 1483 and RFC 2364.
  • Page 31 The Power/Sync light begins blinking. After about two minutes, the light should be solid green. If the light is not solid green, check the telephone line cable between the modem LINE connector and the phone jack. If this connection is secure and the Power/Sync light is not solid green, contact your service provider for assistance.
  • Page 32 The Alcatel 1000 ADSL high speed modem provides high speed virtual connections to multiple services simultaneously, using ATM/ADSL on standard telephone twisted pairs. Asymmetric Digital Subscriber Line (ADSL) is a high speed transmission technology that takes advantage of existing copper telephone lines and new telephone technologies to deliver data services to residential and small business users located within a limited distance from the Central Office (CO) exchange.
  • Page 33 Remote Splitter ATM Network Access Server Internet Information Servers Figure 15. General Network Architecture The ADSL modem (see figure 16) has two connectors and a power switch: LINE - Connection to phone jack or remote splitter (RJ14) One of the following: ATMF-25 - Connection to terminal equipment;...
  • Page 34 Power Switch - On/Off switch Figure 16. Connectors on ADSL Modem The modem has either an ATMF-25 connector or a 10BASE-T/MDI-X connector, not both. See figure 17 and table C for details on the modem connectors. 1 2 3 4 5 6 RJ 14 Front view Line...
  • Page 35 Table C. Connector Pinout Connector Signal Name Line Wire_A Wire_B ATMF-25 10BASE-T MDI-X Power Inner +12 V Outer The ADSL modem is equipped with a plugged external power supply adapter. Plug the coaxial plug from the power supply adapter into the ADSL modem power connection socket.
  • Page 36 continuously green, the ADSL modem is ready for operation with terminal equipment. The functions for the visual indicators on top of the ADSL modem (figure 18) are listed in table D. Figure 18. Visual Indicators Indicator Name Color ATMF-25 Green TX/RX Green Line Error...
  • Page 37 The ADSL access network provides two types of traffic over a single metallic twisted-pair: Data encapsulated in Asynchronous Transfer Mode (ATM) cells. Voice connections (regular telephone service). These two traffic types are combined on the single twisted-pair by means of the Frequency Division Multiplexing (FDM) technique.
  • Page 38 A single PC with integrated Ethernet port or Ethernet Personal Computer Network Interface Card (PC-NIC) can be connected to the ADSL modem (see figure 20). The connection must be made with a straight-through cable (see figure 21) since a PC is equipped with an Ethernet interface of type Medium Dependent Interface (MDI).
  • Page 39 If the port of the hub connected to the ADSL modem is equipped with an MDI/MDI-X switch and the active position is MDI, a straight- through cable must be used. ATM Network Figure 22. Multiple PC Configuration The maximum length of any 10Base-T segment must not exceed 100 meters (328 feet).
  • Page 40 ADSL Modem Receive Transmit MDI-X Port Figure 23. MDI-X to MDI-X External Crossover The ATMF port, available on some ADSL models, is an ATMF-25 interface. The interconnection between the ATM Forum equipment and the ADSL modem must always be made with a straight-through cable (the ATMF-25 interface of the modem is ATM network equipment and most ATMF-25 PC-NIC cards are ATM end equipment).
  • Page 41 The Alcatel 1000 ADSL high speed modem supports two methods for accessing remote sites like corporate networks or the World Wide Web via a local ISP. The two methods are direct networking and dial-up networking. Direct networking describes a connection that is always active. In other words, no preliminary steps are required to obtain a connection.
  • Page 42 ATM devices in the network. An end-to-end connection is established by linking the virtual connections between devices. This requires all intermediate ATM devices to have VPI/VCI assignments. For the ATM network, these assignments are the responsibility of network operators. These operators configure ATM devices to provide a Permanent Virtual Connection (PVC) through the network.
  • Page 43 Table F. Ethernet Parameters Connection Bridged PPP/PPTP Ethernet V2.0/IEEE 802.3 bridged PDUs for both LLC/SNAP and VCMUX methods PPP PDUs for both LLC/NLPID and VCMUX methods Standard Ethernet protocol is used to transport Ethernet frames between the ADSL modem and the PC. The modem provides an IEEE 801.1D compliant Self- Learning Bridge and/or a PPP/PPTP architecture, depending on the model.
  • Page 44 The VPI/VCI values for Ethernet/bridging are listed in table G. Table G. Ethernet VPI/VCI Values Parameter Value 35, 43, 51, 59 Other parameters for the Ethernet/bridging functionality are listed in table H. Table H. Ethernet Parameters Parameter Value LLC/SNAP or VC- LLC/SNAP FCS Preservation Compression...
  • Page 45 could connect about 50 systems per port to completely fill up the database (the upstream bandwidth is limited to 1 Mb/s). If only one virtual port is in use, the 256 entries can be divided over two ports (virtual, Ethernet port). The ADSL modem is a plug and play device;...
  • Page 46 Each time the PC starts up, it automatically broadcasts an IP address request. When the remote entity responds to this request, you are connected. The following instructions to enable DHCP assume a Windows 95 operating system: 1. Start the PC and double-click the My Computer icon. 2.
  • Page 47 discarded. Also, all multicast frames arriving on the remote virtual port(s) are silently discarded. The modem forwards only IP and ARP broadcast frames in both upstream and downstream directions. IP and ARP broadcast frames arriving on the Ethernet port are forwarded to the remote virtual port(s). All other broadcast frames arriving on the Ethernet port are silently discarded.
  • Page 48 If local workstations require connections to the outside world via the modem’s Ethernet interface and your ISP or corporate network administrator requires that you use a dial-up connection, you must use Point-to-Point Tunneling Protocol (PPTP). This protocol enables Point-to-Point Protocol (PPP) over an Ethernet interface.
  • Page 49 Because PPTP tunneling is based on the IP protocol, an IP connection between your local PCs and the modem must exist before setting up a local tunnel. Configuration of IP functions in the modem is described in the MODEM SETTINGS section (click on that section's heading to return here.) Various platforms support PPTP.
  • Page 50 Figure 27. All ATM Channels to a Single Remote Destination It is possible to connect to more than one remote site through the ADSL modem, for example, your ISP and your corporate network. In this case, the modem's ATM channels are allocated to each site. For example, four ATM channels could be provisioned to the ISP and four channels to the corporate network.
  • Page 51 You can specify the ATM connection to use by inserting C:n in the VPN Server field of the Connect To window (see figure 29). C refers to Connection and n is a virtual ATM channel in the range 0 to 7. Figure 29.
  • Page 52 Figure 31. Specifying a Name in the VPN Server Field Tunneling does not affect the local network; you may add as many workstations as the local network supports. However there is an upper limit to the number of simultaneous outbound connections. Unlike bridging, a PPP/ATM channel cannot be shared by multiple users.
  • Page 53 Windows 95 and Windows 98 allow you to create only one tunnel at a time. This means that you cannot connect to an ISP and the corporate network simultaneously. Tunneling within a tunnel is not possible with Windows 95 because of its single tunnel limitation.
  • Page 54 The modem is preconfigured with IP address 10.0.0.138 The default IP address can be changed to a different address The modem can be automatically configured via BOOTP The modem supports logical multi-homing Local configuration is only possible through the Ethernet interface of the modem.
  • Page 55 Table I. Default Netmask IP Address Class The modem comes preconfigured with IP address 10.0.0.138. To establish a local connection between the PC and the modem, configure the IP address of the PC within the same IP network of the modem, and if subnetting is applied, within the same IP subnet of the modem.
  • Page 56 Table J. Address Allocation for Private Networks IP Address Range 10.0.0.0 to 10.255.255.255 172.16.0.0 to 172.31.255.255 192.168.0.0 to 192.168.255.255 256 contiguous class C To set up a local workgroup around the modem, you can use the private IP address range of the modem. Allocate IP addresses to each PC and make sure all addresses are unique (figure 33).
  • Page 57 The modem can also operate in more advanced local networks that rely on a BOOTP server for centralized IP configuration. The modem contains a BOOTP client that issues BOOTP requests during the first two minutes after power-up/reset. If a BOOTP server is present in the local network, it replies, and the modem acquires its IP parameters automatically.
  • Page 58 1. Select Start from the Windows 95 taskbar. 2. Select Programs. 3. Select MS-DOS prompt. 4. In the DOS window, execute the following command: route add <Destination address> <Gateway address> For example: route add 10.0.0.140 172.16.0.0.1 To verify the IP connection, you can ping the modem. If the modem responds, you can set up tunnels.
  • Page 59 For example: arp -a -N 138.203.5.172 Example of response: Interface: 138.203.5.172 on Interface 2 Internet Address Physical Address Type 138.203.4.76 08-00-20-83-b7-26 dynamic 5. Add a static entry to the ARP table: arp -s <modem IP address> 01-90-D0-80-01-01 -N <interface IP address> The <modem IP address>...
  • Page 60 You may also leave the entry in the ARP cache; it does not affect modem operation. The modem and the PC must be in the same IP (sub)network. Otherwise, the ping is issued with the MAC address of the default router.
  • Page 61 This section describes how to access the high speed modem to configure operating parameters. The Alcatel 1000 high speed modem is already configured with default parameters and may not require adjustment. Web browsers can be configured to connect to the Internet directly or via a Proxy Server.
  • Page 62 The modem’s default IP address is 10.0.0.138. The welcome page appears. The modem now operates as a web server, displaying additional pages when you click on their links. Each page provides fields for entering operating parameters for your configuration. Appearing on most of the pages are the following buttons: Clicking this button activates the settings you have entered.
  • Page 63 The welcome page provides the following buttons: Click this button to access the basic configuration page for adapting internal modem settings to your local networking requirements. Click this button to configure parameters for Ethernet LAN bridging. Click this button to configure parameters for Point-to-Point Protocol (PPP) relaying.
  • Page 64 Because the Alcatel 1000 ADSL modem supports multihoming (one interface supporting multiple IP addresses), the manually configured IP address and the automatically acquired IP address are active simultaneously. The MAC address of the modem’s Ethernet interface is displayed under the header of the basic configuration page.
  • Page 65 If you want to use the modem in a more advanced local network, you can supply the IP address of your local default gateway. For standard applications with the modem connected to multiple PCs or workstations through a multiport hub, leave this field empty.
  • Page 66 The modem can operate with multiple IP addresses (multi-homing), but there can be only one active default gateway. If BOOTP/DHCP is enabled, the default gateway supplied in the User Defined Configuration Table is automatically disabled. Even if no default gateway is supplied by the BOOTP/DHCP server, the default gateway entry in User Defined Configuration Table is not used.
  • Page 67 Automatic - parameters acquired automatically through BOOTP/DHCP Configuration Table Additional - parameters added via IP Address Table This field allows you to delete or add a parameter set. The modem can be configured to reach workstations in networks outside of its own local network.
  • Page 68 Bridge Encap Port Use input fields below to add entry LLCSNAP Figure 39. Port States Table The fields of the Port States Table are described next. One of the characteristics of a databridge is the number of ports it supports. A bridge port is the logical equivalent of an interface.
  • Page 69 This field allows you to change the state of the individual remote ports. By default, only two ports (one local port and one virtual port) are in the forwarding state, meaning traffic can pass through them. The other ports can be enabled, if required, by placing them in the Enabled state.
  • Page 70 The PPTP configuration page provides a PPTP Destination Table for PPP/PPTP connection information (see example in figure 41). Channel ID Figure 41. PPTP Destination Table The fields of this table are described next. The numbers displayed in this column are the ATM Virtual Channels on the ADSL line.
  • Page 71 This page contains the PPTP Connection table. It provides a more detailed listing of PPP/PPTP connections and configuration information (figure 42). Channel Name ISP1 ISP1 ISP1 ISP1 ISP2 ISP2 ISP2 Figure 42. PPTP Destination Table The additional columns provided in this table are described next. VPI and VCI values identify an ATM virtual connection.
  • Page 72 PPP packets arriving via a PPTP tunnel and PPP packets encapsulated on ATM connections differ in format. The PPP format on AAL5 is shown in figure 43. P_ID Information Figure 43. PPP ATM Format The PPP format within a tunnel is shown in figure 44. This format has two additional bytes (FF and 03) in front of the packet, inherited from another encapsulation method (PPP in HDLC-like framing).
  • Page 73 The equipment may not be mounted at a location exposed to solar and/or heat radiation. The equipment must be mounted in normal living or working areas with a minimum ambient temperature of -5 C (23 F) in steady state conditions. The equipment may not be subjected to water (even from other sources than rain and icing) and no condensation is allowed.
  • Page 74 Your Alcatel product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 75 If your Alcatel product causes interference to radio or television reception when it is in use, you might correct the interference with any one or all of these measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3.
  • Page 76 L’étiquette d’Industrie Canada identifie le matériel homologué. Cette AVIS: étiquette certifie que le matériel est conforme à certaines normes de protection, d’exploitation et de sécurité des réseaux de télécommunications. Toutefois, le Ministère n’assure pas que le matériel fonctionnera a la satisfaction de l’utilisateur.
  • Page 77 Problem ADSL modem does not work (visual indicators do not light) ATMF connection does not work Ethernet connection does not work Verify that the cable is securely connected to the Poor ADSL modem performance Power/Sync LED is solid green, but no traffic is passing through Power/Sync LED remains solid If the troubleshooting tips do not resolve the problem, contact the service provider for assistance.
  • Page 78 3EC 16389 ABAA TCZZA Edition 01 E Alcatel 1999 - All Rights Reserved...

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