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How to contact McAfee
www.McAfee-at-Home.com
Customer Service
Technical Support
McAfee is famous for its dedication to customer satisfaction. We have
continued this tradition by making our site on the World Wide Web a valuable
resource for answers to your questions about McAfee Consumer Products. We
encourage you to visit us at http://www.mcafee-at-home.com and make this
your first stop for all of your product support needs.
To order products or obtain product information, contact the McAfee
Customer Service department at (972) 308-9960 or write to the following
address:
Network Associates
13465 Midway Road
Dallas, TX 75244
U.S.A
Please note, (972) 308-9960 is telephone call to the United States of America.
For agent assisted technical support, please visit http://www.mcafeehelp.com.
Our support Web site offers 24-hour access to solutions to the most common
support requests in our easy-to-use 3 step Answer Wizard. Additionally, you
may use our advanced options, which include a Keyword Search and our
Help Tree, which have been designed with the more knowledgeable user in
mind. If a solution to your problem cannot be found, you may also access our
24-hour FREE Chat Now! and Email Express! options. Chat and E-mail will
enable you to quickly reach our qualified support engineers, through the
internet, at no cost. Phone support information can also be obtained from our
self-help Web site at: http://www.mcafeehelp.com.
BEFORE YOU CONTACT McAfee Software for technical support, locate
yourself near the computer with the McAfee product installed and verify the
information listed below:
n
Version number of your McAfee software
From the McAfee Internet Security Home page select Help > About to
find this information.
A
Product Guide
103
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