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McAfee VIRUSSCAN 5.1 Getting Started Manual

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McAfee VirusScan
Getting Started Guide
Version 5.1

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Summary of Contents for McAfee VIRUSSCAN 5.1

  • Page 1 McAfee VirusScan Getting Started Guide Version 5.1...
  • Page 2 1. License Grant. Subject to the payment of the applicable license fees, and subject to the terms and conditions of this Agreement, McAfee hereby grants to you a non-exclusive, non-transferable right to use one copy of the specified version of the Software and the accompanying documentation (the "Documentation").

  • Page 3: Table Of Contents

    How to Contact McAfee ........
  • Page 4 Index ............51 McAfee VirusScan...

  • Page 5: Chapter 1. About Virusscan Software

    The scan engine, meanwhile, combines the best features of technologies that McAfee and McAfee VirusScan researchers developed independently for more than a decade.
  • Page 6 Help icon on the upper right-hand corner of the window. To view available options in customizing how you want McAfee VirusScan components to work on your PC, click the Options button. • The VirusScan Console. This component allows you to create, configure and run VirusScan tasks at times you specify.
  • Page 7 Windows ME. For more information, access the PDF formatted file of the User’s Guide (i.e., vscan51_userguide.pdf) included in the McAfee VirusScan CD-ROM and read Chapter 10 “About Safe & Sound”. • Quarantine. This component allows you to move infected files to a quarantine folder.
  • Page 8 269 of the VirusScan User’s Guide for details. • The SendVirus utility. This component gives you an easy and painless way to submit files that you believe are infected directly to McAfee anti-virus researchers. A simple wizard guides you as you choose files to submit, include contact details and, if you prefer, strip out any personal or confidential data from document files.
  • Page 9 About VirusScan Software – SCAN.EXE, a scanner for 32-bit environments only. This is the primary command-line interface. When you run this file, it first checks its environment to see whether it can run by itself. If your computer is running in 16-bit or protected mode, it will transfer control to one of the other scanners.

  • Page 10: What's New In This Release

    VirusScan versions optimized to run on separate Windows platforms into a single product that runs on both. This single product also takes full advantage of each platform’s strengths. The next sections discuss other changes that this VirusScan release introduces. McAfee VirusScan...
  • Page 11 About VirusScan Software Installation and distribution features McAfee anti-virus products, including VirusScan software, now use the Microsoft Windows Installer (MSI), which comes with all Windows 2000 Professional systems. This Setup utility offers a wealth of custom installation and configuration features that make VirusScan software rollout across large organizations much easier and more intuitive.
  • Page 12 VirusScan software still requires regular .DAT file updates to keep pace with the 200 to 300 new viruses that appear each month. To meet this need, McAfee has incorporated updating technology in VirusScan software from its earliest incarnations. With this release, that technology takes a quantum leap forward with incremental .DAT...

  • Page 13: Chapter 2. Installing Virusscan Software

    Software Before you begin McAfee distributes VirusScan software in two ways: 1) as an archived file that you can download from the McAfee website; and 2) on CD-ROM. Although the method you use to transfer VirusScan files from an archive you download...

  • Page 14: Preparing To Install Virusscan Software

    Installing VirusScan Software Preparing to install VirusScan software After inserting the McAfee VirusScan on your CD-ROM drive , you should see a VirusScan welcome image appear automatically. To install VirusScan software immediately, click Install VirusScan, then skip to Step 4 on page 16 to continue with Setup.
  • Page 15 Installing VirusScan Software 2. Choose Run from the Start menu in the Windows taskbar. The Run dialog box will appear (Figure 2-1). Figure 2-1. Run dialog box 3. Type <X>:\SETUP.EXE in the text box provided, then click OK. Here, <X> represents the drive letter for your CD-ROM drive or the path to the folder that contains your extracted VirusScan files.
  • Page 16 If your computer runs Windows 95 or Windows 98, Setup also gives you the option to preserve the VShield configuration settings you chose for the earlier version. This option is displayed via the Previous Version Detected panel. McAfee VirusScan...
  • Page 17 Installing VirusScan Software If your computer runs Windows NT Workstation v4.0 or Windows 2000 Professional, Setup will remove the previous VirusScan version, but will not preserve any previous VShield scanner settings. 6. Select Preserve On Access Settings, if the option is available, then click Next>...
  • Page 18 Installing VirusScan Software Š NOTE: McAfee strongly recommends that you remove incompatible software. Because most anti-virus software operates at a very low level within your system, two anti-virus programs that compete for access to the same files or that perform critical operations can make your system very unstable.
  • Page 19 Setup will then asks you to choose a Typical or a Custom setup for your computer via the Setup Type panel. Figure 2-5. Setup Type panel 9. Choose the Setup Type you prefer. Your choices are: • Typical Installation. This option installs all available features contained in the McAfee VirusScan product. Getting Started Guide...
  • Page 20 Installing VirusScan Software • Custom Installation. This option allows you to customized McAfee VirusScan by only selecting specific features of the product to be installed on your computer. 10. Choose the option you prefer, then click Next> to continue. If you chose Custom Setup, you’ll see the corresponding panel.
  • Page 21 Installing VirusScan Software Š NOTE: The VirusScan Setup utility does not support the other options shown in this menu. You may not install VirusScan components to run from a network, and VirusScan software has no components that you can install on an as-needed basis. You can also specify a different disk and destination directory for the installation.
  • Page 22 Neither Windows NT Workstation, Windows ME, nor Windows 2000 permit software to scan or make changes to hard disk boot sectors or master boot records. Also, these operating systems do not use an AUTOEXEC.BAT file for system startup. McAfee VirusScan...
  • Page 23 NOTE: For more information on any of these options, you can refer to the online Help of McAfee VirusScan. 16. In the next screen (Figure 2-10), select the Enable McAfee VirusScan Protection checkbox, then click Finish. The VirusScan software “splash screens”...
  • Page 24 Installing VirusScan Software Figure 2-10. Successful Installation panel 17. After you click Finish, the McAfee VirusScan Installer Information dialog box is displayed where you will be prompted to restart your computer (Figure 2-11). Figure 2-11. McAfee VirusScan Installer Information dialog box Š...

  • Page 25: Chapter 3. Using The Virusscan Application

    Now or Run Now in a separate step to start an actual scan operation. Displaying the VirusScan application main window Follow these steps: 1. Click Start in the Windows taskbar, point to Programs, then to McAfee. Next, choose McAfee VirusScan. The VirusScan main window appears (Figure 3-1).
  • Page 26 Using the VirusScan application From the McAfee VirusScan main window, you can: • Start scanning immediately. Click Scan to have the application scan your system with the last configuration options you set, or with default options. The following screen (Figure 3-2) allows you to select which area of your computer you want to scan.
  • Page 27 • Set options. From the main window, the Options icon (see Figure 3-4) allows you to access and customize settings of the other components of McAfee VirusScan via a drop-down menu (e.g., Safe & Sound, and Emergency Disk). Getting Started Guide...
  • Page 28 NOTE: For more information on any of features, options and tools available via the main screen, refer to the online Help or access the PDF formatted file of the User’s Guide (i.e., vscan51_userguide.pdf) included in the McAfee VirusScan CD-ROM. McAfee VirusScan...

  • Page 29: Chapter 4. Removing Infections

    Removing Infections From Your System If you suspect you have a virus... First of all, don’t panic! Although far from harmless, most viruses that infect your machine will not destroy data, play pranks, or render your computer unusable. Even the comparatively rare viruses that do carry a destructive payload usually produce their nasty effects in response to a trigger event.
  • Page 30 5. Read the notice shown on your screen, then press any key on your keyboard to continue. The Emergency Disk will load the files it needs into memory. If you have extended memory on your computer, it will load its database files into that memory for faster execution. McAfee VirusScan...
  • Page 31 Š NOTE: McAfee strongly recommends that you do not interrupt the BOOTSCAN.EXE scanner as it runs its scan operation. The Emergency Disk will not detect macro viruses, script viruses, or Trojan horse programs, but it will detect common file-infecting and boot-sector viruses.
  • Page 32 Be sure to check your backup files for infections also. Be sure also to use the VirusScan application at your earliest opportunity to scan your system completely in order to ensure that your system is virus-free. McAfee VirusScan...

  • Page 33: Chapter 5. Using The Vshield Scanner

    Using the VShield Scanner What does the VShield scanner do? McAfee desktop anti-virus products use two general methods to protect your system. The first method, background scanning, operates continuously, watching for viruses as you use your computer for everyday tasks. In the VirusScan product, the VShield scanner performs this function.

  • Page 34: Why Use The Vshield Scanner

    • Automatic operation. The VShield scanner integrates with a range of browser software and e-mail client applications. This allows the scanner to log on to and scan your e-mail attachments for viruses before they ever reach your computer. McAfee VirusScan...

  • Page 35: Browser And E-Mail Client Support

    • Netscape Navigator v3.x • Netscape Navigator v4.0.x (not including v4.0.6) • Microsoft Internet Explorer v3.x, v4.x and v5.x McAfee has also tested these e-mail clients and verified that they work with the VShield Download Scan module: • Microsoft Outlook Express •...
  • Page 36 Professional, the VShield scanner loads as a Windows NT service called VShield, which you can see in the Windows Services control panel. Š NOTE: McAfee recommends that you do not start or stop the VShield service from the Windows control panel. Instead, you can stop and restart the scanner from the provided VirusScan control panel.
  • Page 37 Using the VShield Scanner Figure 5-1. VirusScan control panel - Components page 4. Select the Load VShield on startup checkbox at the top of the Components property page. 5. Click OK to close the control panel. Enabling the VShield scanner and its modules Once you have all VShield components installed, you can use any of four methods to enable them, in various combinations.
  • Page 38 Method 3: Use the VShield Properties dialog box Follow these steps: 1. Right-click the VShield icon in the Windows system tray to display the VShield shortcut menu, point to Properties, then choose System Scan to open the VShield Properties dialog box. McAfee VirusScan...
  • Page 39 Using the VShield Scanner Figure 5-2. VShield Properties dialog box 2. For each module that you want to enable, click the corresponding icon along the left side of the dialog box, then click the Detection tab. 3. Select the Enable checkbox at the top of each page. Understanding the VShield system tray icon states The VShield scanner displays four different icon states in the Windows system tray to indicate which, if any, of its modules are active.

  • Page 40: Using The Vshield Configuration Wizard

    Here you can tell the VShield scanner to look for viruses in files susceptible to infection whenever you open, run, copy, save or otherwise modify them. Susceptible files include various types of executable files and document files with embedded macros, such as Microsoft Office files. McAfee VirusScan...
  • Page 41 Using the VShield Scanner The System Scan module will also scan files stored on floppy disks whenever you read from or write to them, or when you shut down your computer. If it finds a virus, the module will sound an alert and prompt you for a response.
  • Page 42 Figure 5-5. VShield Configuration Wizard - Download Scan panel 6. To have the Download Scan module look for viruses in each file that you download from the Internet, select the Yes, do scan my downloaded files for viruses checkbox, then click Next> to continue. McAfee VirusScan...
  • Page 43 Using the VShield Scanner The module will look for viruses in those files most susceptible to infection and will scan compressed files as you receive them. Otherwise, select the No, do not enable download scanning checkbox, then click Next> to continue. The next wizard panel sets options for the VShield Internet Filter module (Figure 5-6).

  • Page 44: Using The Vshield Shortcut Menu

    • About. Choose this to display the VShield scanner’s version number and serial number, the version number and creation date for the current .DAT files in use, and a McAfee copyright notice. • Exit. Choose this to stop all VShield modules and to unload the entire VShield scanner from memory.

  • Page 45: Appendix A. Product Support

    To update your signature files, simply click on the UPDATE button in the McAfee VirusScan home page. Make sure that your PC is connected to the Internet as VirusScan will automatically update the files for you. After one year from your purchase of this software, you can purchase another year of DAT signature files update for $4.95.

  • Page 46: Customer Service

    We encourage you to make this your first stop for answers to frequently asked questions, for updates to McAfee software, and for access to McAfee news and virus information. Take advantage of the McAfee Product KnowledgeCenter—your free online product support center - 24 hours a day, 7 days a week (http://www.mcafeehelp.com).
  • Page 47 Product Support Telephone support numbers 30-Day Free Telephone Support 972-855-7044 Per Minute Telephone Support 1-900-225-5624 Per Incident Telephone Support ($35) 1-800-950-1165 Disclaimer: Time and telephone numbers are subject to change without prior notice. User’s Guide...
  • Page 48 Product Support McAfee VirusScan...

  • Page 49: Appendix B. Download Information (License Id #: Vsf500R)

    FREE VirusScan upgrade. If you have difficulties downloading or applying the upgrade files through any of the methods listed below, you can call McAfee Technical Support at 972-855-7044. SecureCast™ (For Windows 95/98 Retail Version): SecureCast is the easiest way to Update &...
  • Page 50 The information provided in this article is provided "as is" without warranty of any kind. In no event shall McAfee be liable for any damages incurred by use or misuse of the information contained in this article. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.

  • Page 51: Index

    Index using corporate e-mail systems, choosing America Online in configuration wizard mail client, supported in VShield descriptions, of VirusScan program background scan tasks, configuring components in configuration wizard distribution of VirusScan BOOTSCAN.EXE electronically and on CD-ROM disc use of on Emergency Disk Download Scan module browsers supported in VShield set up...
  • Page 52 Lotus cc:Mail POP-3 e-mail clients, choosing options for as e-mail client supported in VShield in configuration wizard choosing correct options for program components, included with VirusScan in configuration wizard Properties VShield McAfee VirusScan...
  • Page 53 Index setting with configuration wizard for VirusScan System Scan module set up using configuration wizard Qualcomm Eudora and Eudora Pro as e-mail clients supported in VShield uninfected computer, use of to create quick start for VShield configuration Emergency Disk viruses reasons to run VShield effects of rebooting, with the Emergency Disk...
  • Page 54 Index Properties dialog box Wizard button in reasons to run what it does Wizard, button in VShield Properties dialog McAfee VirusScan...

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