Xerox 8200B - Phaser Color Solid Ink Printer Advanced Features And Troubleshooting Manual page 61

Troubleshooting guide
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Prints have dull, faded colors
If you are using the standard paper/transparency tray or the high capacity
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transparency/label tray, make sure that the tray switch is set for the appropriate
media.
When printing transparencies, only use Phaser 8200 transparency film, which has
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been specially formulated for use in this printer, and make sure that you have
selected Transparency (when feeding from a tray) or Manual Feed-Transparency
(when using the manual-feed slot) in the printer driver.
Increase the print quality or try a different color correction. Refer to page 2 and page 3
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for more information.
Photographic images appear grainy
In the printer driver, select the highest print quality mode. Refer to page 2 for more
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information.
Print images that are 150 dpi or higher.
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Prints in black-and-white instead of color
In the printer driver, check if the TekColor Correction is set to Black and White; if it
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is, choose a different color correction. Refer to page 3 for more information.
If using a Macintosh:
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Make sure that you are using the correct PPD file with the latest Apple
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LaserWriter printer driver, that supports color PostScript.
In the Print dialog box, make sure that Color/Grayscale is selected. Some
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applications require special files to print in color. Make sure that these files are
properly installed. For information, refer to the topics on the printer's CD-ROM
or the Xerox web site.
If using a PC:
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Be sure to use the correct printer driver from the printer's CD-ROM.
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Make sure the application you are using is set up to print in color.
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Blue colors look too purple
If printed blue colors look too purple, print your document with the Vivid Color color
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correction. Refer to page 3 for more information.
Transparency print quality is poor.
Only use Phaser 8200 transparency film, which has been specially formulated for use
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in this printer.
Make sure that you have selected Standard as the print-quality mode. Refer to page 2
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for more information.
Try setting Vivid Color as the color correction. Refer to page 3 for more information.
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Make sure that the switch on the side of the standard paper/transparency tray or the
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high-capacity transparency/label tray, is set to Transparency.
Make sure that you have selected Transparency (when feeding from a tray) or Manual
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Feed-Transparency (when using the manual-feed slot) in the printer driver.
Advanced Features and Troubleshooting Manual
Troubleshooting
55

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