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Possible Solution:
Try the following:
1. Click Windows 95 Start and click Shut
Down. When asked if you wish to shut
down your computer, click Yes. When
Windows 95 indicates that it is safe to turn
off your computer, turn it off and wait 15
seconds. Then turn the computer back on.
Windows 95 may detect your modem upon
this restart even if it did not detect the
modem during the initial installation. If you
see screens indicating that new hardware
has been detected by Windows 95,
continue with Windows 95 installation on
page
15.
If you do not see the new hardware
screens, continue with step 2.
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T
O
ROUBLESHOOTING AND
H
R
NLINE
ELP
ESOURCES
2. Click Windows 95 Start, point to
Settings, and click Control Panel.
Double-click the System icon and then
click the Device Manager tab on the
"System Properties" screen. Look for
"Other Devices" or "Unknown Devices" in
the list that appears.
If you do not see either of these options in
the list, continue with the next section to
learn about our support options. If you do
see one of these options, double-click the
option. If the description that appears
matches the modem you are trying to install,
click the Remove button. Click OK when
Windows asks if you wish to remove the
device. Next, restart the computer and
continue with the instructions on
page
15.
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