US Robotics 005689-03 Manual
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US Robotics 005689-03 Manual

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This manual covers installation and operating instructions for the following U.S. Robotics modems:
Sportster 56K* faxmodem for Macintosh computers
Sportster, U.S. Robotics, and the U.S. Robotics logo are registered trademarks and Connections, x2, and
the x2 logo are trademarks of U.S. Robotics. Macintosh is a registered trademark and Mac is a trademark
of Apple Computer, Inc. MacComCenter is a trademark of Smith Micro Software, Inc. America Online is
a registered trademark of America Online Inc. CompuServe is a registered trademark of CompuServe Inc.
Other trademarks, trade names, and service marks owned or registered by any other company and used in
this manual are the property of their respective companies.
© 1997 U.S. Robotics
7770 North Frontage Road
Skokie, IL 60077-2690
All Rights Reserved
* IMPORTANT! This modem is 56Kbps capable. However, current FCC rules limit download speeds to
53Kbps. See page 3 for details.

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Summary of Contents for US Robotics 005689-03

  • Page 1 This manual covers installation and operating instructions for the following U.S. Robotics modems: Sportster 56K* faxmodem for Macintosh computers Sportster, U.S. Robotics, and the U.S. Robotics logo are registered trademarks and Connections, x2, and the x2 logo are trademarks of U.S. Robotics. Macintosh is a registered trademark and Mac is a trademark of Apple Computer, Inc.

  • Page 2: Table Of Contents

    Table of Contents Table of Contents U.S. Robotics: The Intelligent Choice in Information Access™ Welcome to x2™ Information Access Features Installation Software and Registration U.S. Robotics Online for Mac™ Users Troubleshooting Glossary Technical Quick Reference Front Panel Lights Command Summary S-Registers Regulatory Information Limited Warranty...

  • Page 3: Robotics: The Intelligent Choice In Information Access

    U.S. Robotics: U.S. Robotics: The Intelligent Choice in Information Access The Intelligent Choice in Information Access Congratulations! You have just purchased market faster and at a lower cost while ® the Sportster 56K faxmodem for passing the savings on to you. ®...

  • Page 4: Welcome To X2™ Information Access

    Welcome to x2 Welcome to x2 Information Access Information Access which restrict power output of your service provider’s modems, current download speeds are limited to 53Kbps. This modem is software upgradable, allowing easy upgrades to new features and enhancements when they become available. An integrated end-to-end An integrated end-to-end solution from the leader...
  • Page 5 Taking advantage of the Taking advantage of the standard V.42 bis compression, x2 can download at speeds up to a blistering 115.2 modern telephone network modern telephone network Kbps. x2 technology uses the increasingly digital The new standard for online The new standard for online telephone network to bring you faster speed...

  • Page 6: Features

    Features Features V.42/MNP 2-4 error control and Data Communications Data Communications V.42 bis/MNP 5 data compression. Your new modem will transmit at speeds up to 33.6Kbps. And with x2 technology, you Fax Capability Fax Capability can download at speeds up to 56Kbps . This will save you money in online service Your modem is compatible with Class 1 or charges and long distance bills.

  • Page 7: Installation

    Installation Installation Getting Started Getting Started Install your modem: Before you begin, make sure that the following items are at hand: 1. Turn off your computer. 1. This package: modem, RJ11 (standard) 2. Firmly attach the enclosed serial connecting phone cord, power adapter, serial cable to both the modem and the port on the connecting cable, this guide.
  • Page 8 3. Connect the power adapter to your modem If you wish to use your modem and phone with and plug it into the wall. the same telephone wall jack, plug your phone’s cord into the other available port on the back of 4.
  • Page 9 The Serial Interface The Serial Interface Hardware Handshaking Cable Pin Hardware Handshaking Cable Pin Macintosh computers require an 8-pin Assignments Assignments mini-DIN hardware handshaking cable for Mini DIN-8 DB-25 high-speed communications. This cable is Connector included in your Sportster for Macintosh Handshake Output HSKo package.

  • Page 10: Software And Registration

    Software and Registration Software and Registration Follow these steps to Follow these steps to MacComCenter MacComCenter ™ ™ install MacComCenter: install MacComCenter: Software Software 1. Quit all other applications. MacComCenter, a software application 2. Insert the Connections CD-ROM into designed by Smith Micro Software, Inc., is your CD-ROM drive.
  • Page 11 Registration Registration We recommend you fill out the enclosed registration card and send it back to us. Registering your modem allows you to automatically receive priority notification of new product releases, product upgrades, and other special services for registered users.

  • Page 12: Robotics Online For Mac™ Users

    U.S. Robotics Online for Mac U.S. Robotics Online for Mac Users Users ™ ™ Downloading Enhanced Graphics Downloading Enhanced Graphics (If you get a busy signal, use the A/ Software Software command to redial the number.) 3. Once you are connected, type MMM. U.S.
  • Page 13 Other U.S. Robotics Support Other U.S. Robotics Support Sites and Services Sites and Services 2. Double-click on the new TeleFinder/User 4.0 icon. Internet FTP 3. Enter your name and choose a password. Next, select Modem from the Provides a free library containing the same same screen.
  • Page 14 World Wide Web CompuServe A U.S. Robotics Home Page containing Connect through the Modem Vendor much of the same information as the Forum or e-mail us through CompuServe Internet on Demand listing as well as Mail for a response within 24 hours. information about U.S.
  • Page 15 Fax and Technical Support Hotline Technical questions about U.S. Robotics modems can also be answered via fax or by live technical support representatives. (847) 676-7323 (The fax machine can receive faxes 24 hours a day.) Technical Support Technical Support (847) 982-5151 (8:00 a.m.—6:00 p.m., Mon.–Fri., Central time) Priority “No Hold”...

  • Page 16: Troubleshooting

    Troubleshooting Troubleshooting Before the modems connect… Before the modems connect… If your modem doesn't dial a If your modem doesn't dial a number or doesn't answer the number or doesn't answer the If your modem doesn't respond to If your modem doesn't respond to phone, phone, any AT commands,...
  • Page 17 If both modems exchange carrier If both modems exchange carrier If your modem doesn't connect at If your modem doesn't connect at signals but fail to establish a signals but fail to establish a 2400 bps with a 2400 bps modem, 2400 bps with a 2400 bps modem, communications link, communications link,...
  • Page 18 Make sure that your software and Type the following command to load the modem are set to the same flow control template that enables hardware flow setting and to a fixed serial port rate (it control and optimal settings: should not be 14,400 or 28,800). AT&F1&D0<Enter>...
  • Page 19 used, and, if possible, the contents of Are you still having Are you still having your ATI7 screen ready. problems? problems? Review this manual. Call or visit your modem dealer. They USR Mac BBS: (847) 676-1598 will be able to give you assistance. Fax On Demand: (800) 762-6163 If you’re able, take advantage of support CompuServe: GO USROBOTICS...
  • Page 20 Internet FTP: ftp.usr.com...
  • Page 21 If you must return the modem If you must return the modem Ship to the following address: to us... to us... Call U.S. Robotics Customer Support. U.S. Robotics When you call, please have your modem U1 Receiving serial number (found on the modem SRO # and on the outside of the box) ready.

  • Page 22: Glossary

    Glossary Glossary Answer Mode Answer Mode Cross references are printed in boldface. Cross references with items in the The mode used by your modem when Command Summary chapter are printed in answering an incoming call from an italics. originating modem. The transmit/receive frequencies are the reverse of the originating Analog Loopback Analog Loopback...
  • Page 23 ASCII ASCII Baud Rate Baud Rate American Standard Code for Information A term used to measure the speed of an Interchange. A 7-bit binary code (0s, 1s) analog transmission from one point to used to represent letters, numbers, and another. Although not technically accurate, special characters such as $, !, and /.
  • Page 24 Bits Per Second (BPS) Bits Per Second (BPS) Carrier Carrier The bits (binary digits) per second rate. A tone signifying a connection the modem can alter to communicate data across Thousands of bits per second are expressed as kilobits per second or kbps. telephone lines.

  • Page 25: Data Communications

    Class 1 and 2.0 Class 1 and 2.0 Data Compression Table Data Compression Table International standards used between A table containing values assigned for each facsimile application programs and facsimile character during a call under MNP5 data modems for sending and receiving faxes. compression.
  • Page 26 Digital Signals Digital Signals devices, and operational until changed by the user or software. Discrete, uniform signals. In this manual, the term refers to the binary digits 0 and 1. Detect Phase Detect Phase Contrast with analog signals. In the ITU-T V.42 error-control protocol, the first stage in establishing whether both modems attempting to connect have V.42 Data Terminal (or Terminating) Equipment.

  • Page 27: Fax Mode

    Frame Frame error detection (CRC) and retransmission of flawed frames (ARQ). A data communications term for a block of data with header and trailer information Facsimile Facsimile attached. The added information usually A method for transmitting the image on a includes a frame number, block size data, page from one point to another.
  • Page 28 protocols, LAPM uses cyclic redundancy checking (CRC) and retransmission of Hertz, a frequency measurement unit used internationally to indicate one cycle per corrupted data (ARQ) to ensure data reliability. second. ITU-T ITU-T Local Echo Local Echo A modem feature that enables the modem to An international organization that defines display keyboard commands and transmitted standards for telegraphic and telephone...
  • Page 29 off. On the Sportster, it includes four stored phone numbers and the modem settings. Microcom Networking Protocol, an error- OFF/ON Hook OFF/ON Hook control protocol developed by Microcom, Inc., and now in the public domain. There Modem operations that are the equivalent of are several different MNP protocols, but the manually lifting a phone receiver (taking it most commonly used protocol ensures...
  • Page 30 Parity Parity A simple error-detection method that checks Random access memory. Memory that is the validity of a transmitted character. available for use when the modem is turned Character checking has been surpassed by on but that clears all information when the more reliable and efficient forms of error power is turned off.
  • Page 31 Serial Transmission Serial Transmission Throughput Throughput The consecutive flow of data in a single The amount of actual user data transmitted channel. Compare to parallel transmissions per second without the overhead of where data flows simultaneously in multiple protocol information such as Start and Stop channels.
  • Page 32 V.22 V.22 V.32 V.32 A ITU-T standard for modem A ITU-T standard for modem communications at 1200 bps, compatible communications at 9600 bps and 4800 bps. with the Bell 212A standard observed in the V.32 modems fall back to 4800 bps when U.S.
  • Page 33 V.42 V.42 Ymodem Ymodem An error-checking protocol that can send A ITU-T standard for modem communications that defines a two-stage several files of data at a time in 1024-byte (1K) blocks. This protocol can use either process of detection and negotiation for LAPM error control.

  • Page 34: Technical Quick Reference

    Technical Quick Reference The Quick Reference appendix includes information about: Front Panel Lights Command Summary S-Registers...

  • Page 35: Front Panel Lights

    Front Panel Lights Front Panel Lights Symbol Meaning Status AA ..Auto Answer......Answer mode: ON when register S0 is set to 1 or higher (Auto Answer) and when answering a call; OFF when modem originates a call. Light flashes when there is an incoming call. CD...

  • Page 36: Command Summary

    Command Summary Command Summary Type commands in either upper or lower case, not a combination. Use the Backspace key to delete errors. (You cannot delete the original AT command since it is not stored in the modem buffer.) If a command has numeric options and you don’t include a number, zero is assumed. For example, if you type ATB, the command ATB0 is assumed.
  • Page 37 Command Set Command Set Dials the specified phone number. Use in conjunction with D, S, or & Includes the following: commands (or just AT) to display a basic command list; online help. Dials the last dialed number. Manual Answer: goes off hook in Pulse (rotary) dial answer mode.
  • Page 38 Dn (continued) Sets online local echo of transmitted data ON/OFF. (Exclamation point) Flashes the switch hook. Local echo ON. Modem Delays for 125 msec. before sends a copy of data it proceeding with dial string. sends to the remote system Wait for second dial tone to your screen.
  • Page 39 Displays result codes only Controls speaker volume in Originate mode (internals only). Sr.b=n Sets bit .b of register r to n (0/OFF Low volume or 1/ON). Low volume Medium volume Sr=n Sets register r to n. High volume Displays contents of S-Register r. Operates speaker.
  • Page 40 Sets result code displayed. Default is X4. Xn Setting Result Codes 0/OK 1/CONNECT 2/RING 3/NO CARRIER 4/ERROR 5/CONNECT 1200 6/NO DIAL TONE 7/BUSY 8/NO ANSWER* 10/CONNECT 2400 11/RINGING 13/CONNECT 9600 18/CONNECT 4800 20/CONNECT 7200 21/CONNECT 12000 25/CONNECT 14400 43/CONNECT 16800 85/CONNECT 19200 91/CONNECT 21600 99/CONNECT 24000...
  • Page 41 Xn Setting (cont.) Result Codes 155/CONNECT 33600 180/CONNECT 33333 184/CONNECT 37333 188/CONNECT 41333 192/CONNECT 42666 196/CONNECT 44000 200/CONNECT 45333 204/CONNECT 46666 208/CONNECT 48000 212/CONNECT 49333 216/CONNECT 50666 220/CONNECT 52000 224/CONNECT 53333 228/CONNECT 54666 232/CONNECT 56000 236/CONNECT 57333 Adaptive Dialing Wait for 2nd Dial Tone (W) Wait for Answer (@) Fast Dial *Requires @ in dial string;...
  • Page 42 Selects power-on/reset default &$ Displays a list of ampersand (&) configuration. commands. Default is profile 0 setting &An Enables/disables additional result in NVRAM code subsets (see Xn). Default is profile 1 setting &A0 ARQ result codes disabled in NVRAM &A1 ARQ result codes enabled Generic Template (&F0) &A2...
  • Page 43 &Dn Controls Data Terminal Ready &Gn Sets Guard Tone. (DTR) operations. &G0 No guard tone, U.S. and &D0 DTR override Canada &D1 DTR toggle causes online &G1 550 Hz guard tone, some Command mode European countries, &D2 Normal DTR operations requires B0 setting &D3 Resets on receipt of DTR...
  • Page 44 &In Sets Receive Data (RD) software &Kn Enables/disables data flow control (see also &Rn). compression. &I0 Software flow control disabled &K0 Data compression disabled &I1 XON/XOFF signals to your modem &K1 Auto enable/disable and remote system &K2 Data compression enabled &I2 XON/XOFF signals to your modem &K3...
  • Page 45 &N21 44,000 bps &Nn Sets connect speed. If connection &N22 45,333 bps cannot be established at this &N23 46,666 bps speed, the modem will hang up. &N24 48,000 bps Sets ceiling connect speed if &Un &N25 49,333 bps is greater than 0. See &Un. &N26 50,666 bps &N0...
  • Page 46 &Sn Controls Data Set Ready (DSR) &Un Sets floor connect speed when operations. &Un is set greater than 0. &Nn is the ceiling connect speed. See &S0 DSR override; always ON &Nn. &S1 Modem controls DSR &U0 Disabled &Tn Begins test modes. &U1 300 bps &T0...
  • Page 47 &Un (cont.) &Zn=L Writes last executed dial string to &U22 45,333 bps NVRAM at position n (n = 0 3). &U23 46,666 bps &Zn? Displays the phone number stored &U24 48,000 bps at position n (n = 0 3). &U25 49,333 bps &U26 50,666 bps...

  • Page 48: S-Registers

    S-Registers S-Registers To change a setting, use the ATSr=n command, where r is the register and n is a decimal value from 0 255 (unless otherwise indicated). Register Default Function Sets the number of rings on which to answer in Auto Answer Mode. When set to 0, Auto Answer is disabled.
  • Page 49 Register Default Function Sets the required duration, in tenths of a second, of the remote modem’s carrier signal before recognition by the Sportster. Sets the duration, in tenths of a second, that the modem waits to hang up after loss of carrier.
  • Page 50 Register Default Function Bit-mapped register. Select the bit(s) you want on and set S13 to the total of the values in the Value column. For example, ATS13 = 17 enables bit 0 (value is 1) and bit 4 (value is 16).
  • Page 51 Register Default Function Reserved. Bit-mapped register setup. To set the register, see instructions for S13. Value Result Disable ARQ/MNP for V.22 Disable ARQ/MNP for V.22bis Disable ARQ/MNP V.32/V.32bis/V.32terbo Disable MNP handshake Disable MNP level 4 Disable MNP level 3 MNP incompatibility Disable V.42 operation Disable V.42 detect phase.
  • Page 52 Register Default Function Test timer for &T loopback testing. Sets the time in seconds of testing before the modem automatically times out and terminates the test. When set to 0, the timer is disabled. Valid range is 1-255. Sets the duration, in minutes, for the inactivity timer. The timer activates when there is no data activity on the phone line;...
  • Page 53 Register Default Function Bit-mapped register setup. To set the register, see instructions for S13. Value Result Enables ITU-T V.21 modulation at 300 bps for overseas calls; in V.21 mode, the modem answers both overseas and domestic (U.S. and Canada) calls, but only originates V.21 calls. (Default Bell 103) Enables unencoded (non-trellis coded) modulation in V.32 mode.
  • Page 54 Register Default Function Sets the duration, in tenths of a second, of the V.21 answer mode fallback timer. Reserved Reserved Connection bit-mapped operations. Stores various modulation and call control flags (default=0). To set the register, see the instructions for S13. Value Result V.8 Call Indicate enabled...
  • Page 55 Register Default Function V.34 and v.34+ connection setup bit-mapped control flags (default=0). To set registers, see the instructions for S13. Value Result Disable 2400 symbol rate Disable 2743 symbol rate Disable 2800 symbol rate Disable 3000 symbol rate Disable 3200 symbol rate Disable 3429 symbol rate Reserved Disable shaping...
  • Page 56 Register Default Function S35-S37 Reserved Sets an optional delay, in seconds, before a forced hang-up and clearing of the Transmit buffer when DTR drops during an ARQ call. This allows time for a remote modem to acknowledge receipt of all transmitted data before it is disconnected. The modem immediately hangs up when DTR drops.

  • Page 57: Regulatory Information

    Regulatory Information Regulatory Information Manufacturer’s Declaration of Conformity Manufacturer’s Declaration of Conformity U.S. Robotics 7770 North Frontage Road Skokie, Illinois 60077-2690 U.S.A. declares that the product Sportster 56K Faxmodem for Macintosh computers (model 1789) conforms to the FCC’s specifications: Part 15: Operation is subject to the following two conditions: (1) this device may not cause harmful electromagnetic interference, and (2) this device must accept any interference received including interference...
  • Page 58 (Manufacturer’s Declaration of Conformity, continued) See the bottom of your modem or your modem board for the FCC 68 number of your modem. IC (Canada) IC (Canada) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada.
  • Page 59 Cable Requirements Cable Requirements The connection from the modem to the computer must be made with a high quality, shielded cable to ensure compliance with FCC limits. Connecting to the Telephone Company Connecting to the Telephone Company It is not necessary to notify the telephone company before installing the modem. However, the telephone company may request the telephone number(s) to which the Sportster is connected and the FCC information printed on pages 59–60.
  • Page 60 Fax Branding Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or of such business, other entity, or individual.
  • Page 61 Radio and Television Interference Radio and Television Interference This equipment generates and uses radio frequency energy and if not installed and used properly, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. The Sportster modem has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a residential installation.
  • Page 62 If necessary, consult your dealer or an experienced radio/television technician for additional suggestions. You may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems Stock No. 004-000-0345-4 U.S. Government Printing Office Washington, DC 20402 In accordance with Part 15 of the FCC rules, the user is cautioned that any changes or modifications to the equipment described in this manual that are not expressly...
  • Page 63 an acceptable method of connection. In some cases, the company’s inside wiring associated with a single-line, individual service may be extended by means of a certified connector assembly (telephone extension cord.) The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
  • Page 64 subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.” REN: _______________ WARRANTY AND REPAIR SERVICE CENTER: (Repair/service center name and address) (phone number) AVIS: L'étiquette d'Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à...
  • Page 65 dégradation du service dans certaines situations. Actuellement, les entreprises de télécommunication ne permettent pas que l'on raccorde leur matériel à des jacks d'abonné, sauf dans les cas précis prévus par les tarifs particuliers de ces entreprises. Les réparations de matériel homologué doivent être effectuées par un centre d'entretien canadien autorisé...
  • Page 66 REN: ____________ Centre de guarantie et de service après-vente: (adresse et numéro de téléphone.)

  • Page 67: Limited Warranty

    Limited Warranty U.S. Robotics Access Corp. warrants to the original end-user purchaser that this product will be free from defects in materials and workmanship for a period of five years from the date of purchase. During the limited warranty period, and upon proof of purchase, the product will be repaired or replaced (with the same or a similar model, which may be a refurbished model) at U.S.

  • Page 68: Limited Warranty

    This limited warranty gives you specific legal rights. You may have others, which vary from state to state. Some states do not allow limitations on duration of an implied warranty, or the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.

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Sportster 56k

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