Technical Support - Palm 1047ML User Manual

CHAPTER 30
®
Palm T|X Handheld
Getting Help

Technical support

If, after reviewing the self-help resources, you cannot solve your problem, go to
www.palm.com/support or send an email to your regional Technical Support office.
Before requesting technical support, please experiment a bit to reproduce and isolate the problem.
When you do contact Technical Support, please provide the following information:
• The name and version of the desktop operating system you are using
• The actual error message or state you are experiencing
• The steps you take to reproduce the problem
• The version of handheld software you are using and available memory
To find version and memory information, follow these steps:
1. Go to Applications.
2. Open the menus.
3. Select Info from the App menu.
4. Select Version for version info, and Size for memory info.
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