Troubleshooting Problems - KitchenAid KSM150PS - Artisan Series Mixer User Manual

TROUBLESHOOTING PROBLEMS

Please read the following before calling your service center.
1.
The Stand Mixer may warm up during use. Under heavy loads with
extended mixing time periods, you may not be able to comfortably
touch the top of the unit. This is normal.
2.
The Stand Mixer may emit a pungent odor, especially when new. This
is common with electric motors.
3.
If the flat beater hits the bowl, stop the Stand Mixer. See "Beater to
Bowl Clearance," page 13.
Keep a copy of the sales receipt showing the date of purchase. Proof of
purchase will assure you of in-warranty service.
If your Stand Mixer should malfunction or fail to operate, please
check the following:
- Is the Stand Mixer plugged in?
- Is the fuse in the circuit to the Stand Mixer in working order? If you
have a circuit breaker box, be sure the circuit is closed.
- Turn the Stand Mixer off for 10-15 seconds, then turn it back on. If the
mixer still does not start, allow it to cool for 30 minutes before turning
it back on.
- If the problem is not due to one of the above items, see the
"KitchenAid ® Stand Mixer Warranty" or "Arranging for Service After the
Warranty Expires" on pages 4 and 5.
- Do not return the Stand Mixer to the retailer as they do not provide
service.
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