Troubleshooting; General - Marantz PM-KI PEARL User Manual

TROUBLESHOOTING

If you have any problem using this product, please be sure to check the items in the following table.
If you trouble cannot be solved, please unplug the power cable immediately and contact your Marantz authorized dealer or service
center.

GENERAL

Symptom
Power is not supplied.
This unit cannot be
controlled with the remote
controller.
No sound is heard from the
speakers.
The volume from the right
and left speakers differs.
The left and right channels
are reversed.
Sound is monaural.
Cause
The AC power cord is not properly
connected.
The batteries of the remote controller are
exhausted.
The remote controller is located outside
its operable range.
Some object is placed between the unit
and remote controller.
The remote sensor of the unit is exposed
to strong light.
Speaker connection is incomplete.
Input cable connection is incomplete.
Setting of the INPUT SELECTOR knob is
improper.
The speaker volume is set to the
minimum level.
The SPEAKERS button is set to OFF.
Setting of the P.DIRECT IN button is
improper.
Muting has been activated.
The protection circuit has been activated.
The left- and right-channel volume levels
(LEVEL TRIM) are different.
Connection of the left and right speaker
cables or input cables is reversed.
The MODE switch on the rear panel is
set to "BI-AMP".
Solution
Plug the AC power cord firmly into the
unit.
Plug the AC power plug firmly into a wall
outlet.
Replace with new batteries.
Check the operable range of the remote
controller and use it within that range.
Remove the object.
Avoid exposing the remote sensor to the
strong light.
Check the connection between the
speakers and this unit.
Check the connection between the
source equipment (CD player, etc.) and
this unit.
Set the INPUT SELECTOR knob to a
position corresponding to the input jacks
to which the source equipment (CD
player, etc.) is connected.
Adjust the volume.
Set the SPEAKERS button to ON.
To use the P.DIRECT IN jacks, hold the
P.DIRECT IN button pressed for at least 3
seconds to set the unit to power amplifier
direct mode.
If "ATT" is displayed on the display, press
the ATT button on the main unit or on the
remote controller, or increase the volume
level to cancel the attenuation function.
Turn the unit off then back on again after
about 1 minute. Then adjust the volume
level again.
Set the trim levels for the left and right
channels to zero, and check that sound is
output from both channels. Then, adjust
the left- and right-channel volume again.
Check if the connection of cables
between the speakers and this unit and
that between the source equipment (CD
player, etc.) and this unit are correct.
Turn the unit off, set the MODE switch to
"STEREO", then turn the unit back on.
ENGLISH
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