Keyboard Problems - Dell XPS DCDR01 Owner's Manual

Windows Vista:
1 Start
Click
2
Click Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
I F Y O U H A V E P R O B L E M S W I T H A
"Contacting Dell" on page 141).
F Y O U H A V E P R O B L E M S W I T H A N
I
Contact the IEEE 1394 device manufacturer.

Keyboard Problems

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C H E C K T H E K E Y B O A R D C A B L E
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see "Preparing to Work Inside Your Computer" in the Service
Manual on the Dell Support website at support.dell.com), reconnect the keyboard cable
as shown on the setup diagram for your computer, and then restart the computer.
• Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
• Remove any keyboard extension cables and connect the keyboard directly to the computer.
T E S T T H E K E Y B O A R D
try using the keyboard.
R U N T H E H A R D W A R E
Hardware Problems in the Microsoft
" on page 121
Systems
→ Control Panel→ Hardware and Sound.
D E L L
IEEE 1394
—
— Connect a properly working keyboard to the computer, then
T R O U B L E S H O O T E R
®
.
IEEE 1394 D E V I C E
D E V I C E N O T P R O V I D E D B Y
— See "Troubleshooting Software and
®
Windows XP and Windows Vista
— Contact Dell (see
E L L
D
®
Operating
Troubleshooting
—
105