Phone Shortcuts; Troubleshooting The Phone - Blackberry PEARL 9100 User Manual

User Guide
3. Click Status.
4. Click Last Call or Total Calls.
5. Click Clear Timer.
6. Press the Menu key.
7. Click Save.

Phone shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.
• To change your ring tone, from the Home screen, press the Send key. Press the Menu key. Click Set Ring Tone.
• To check your voice mail, press and hold 1.
• To send an incoming call to voice mail, press and hold the Volume Down key on the right side of your BlackBerry® device.
• To set up speed dial for a contact, on the Home screen or in the phone application, press and hold the key that you would like to assign
speed dial to.
• To add an extension to a phone number, press the X key. Type the extension number.
• To type a letter in a phone number field, press and hold the Alt key. Use the multi-tap input method to type the letter.
• To insert a plus sign (+) when typing a phone number, press and hold 0.
• To turn on the speakerphone during a call, press the period (.) key. To turn off the speakerphone during a call, press the period (.) key
again.
• If you are using a wireless headset, to stop listening to a call with the headset, press the period (.) key. To listen to a call using the wireless
headset again, press the period (.) key again.
• If you have multiple phone numbers associated with your BlackBerry® device, to change the active phone number, from the Home screen,
press the Send key. Click your phone number at the top of the screen. Click a phone number.

Troubleshooting the phone

I cannot make or receive calls
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that your wireless service plan includes phone or voice services.
• If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list
or turn off fixed dialing.
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including
the country code and area code, for your contact.
• If you are not receiving calls, verify that call blocking and call forwarding are turned off.
• Your device or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your
phone number is set as your active phone number.
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