Troubleshooting Wireless Network Coverage - Blackberry PEARL 9100 User Manual

User Guide
Delete a wireless network from the preferred wireless network list
To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network.
Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the Manage Connections icon.
2. Click Mobile Network Options.
3. Press the Menu key.
4. Click My Preferred Network List.
5. Highlight a wireless network.
6. Press the Menu key.
7. Click Delete.
8. Press the Menu key.
9. Click Save.
Change the order of preferred wireless networks
To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network.
Depending on your wireless service plan, this feature might not be supported. Your BlackBerry device connects to networks based on the order
that they appear in the preferred network list.
1. On the Home screen, click the Manage Connections icon.
2. Click Mobile Network Options.
3. Press the Menu key.
4. Click My Preferred Network List.
5. Highlight a wireless network.
6. Press the Menu key.
7. Click Move.
8. Click the new location.
9. Press the Menu key.
10. Click Save.

Troubleshooting wireless network coverage

I cannot connect to a wireless network
Depending on your BlackBerry® device model and wireless network, this feature might not be supported.
Try performing the following actions:
• If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly.
• If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global
roaming mode and that your SIM card is inserted in your device correctly.
Wireless network coverage
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