Troubleshooting: Security - Blackberry BOLD 9780 User Manual

User Guide
Data permissions for third-party applications
Permission
Email
Organizer Data
Files
Security Data

Troubleshooting: Security

I cannot download a certificate
If you changed the connection type that your BlackBerry® device uses to connect to the LDAP-enabled server or DSML-enabled
server, try switching to the default connection type.
I cannot unlock my device using my smart card
Try performing the following actions:
• Verify that the correct smart card is inserted in the smart card reader.
• Verify that the smart card is inserted in the smart card reader correctly.
• Verify that you typed the smart card password correctly. You should have received this password when you received
your smart card.
• If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired.
My device prompts me to make an emergency call when I type a password
If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your
device might prompt you to make an emergency call when you type your device password.
To continue typing your device password, press the Escape key.
Description
Set whether third-party applications can access email messages, text messages, or PIN
messages on your BlackBerry® device.
Set whether third-party applications can access organizer data such as contacts, calendar
entries, tasks, or memos.
Set whether third-party applications can access files that you store on your device. For example,
you can set whether third-party applications can access files that you transfer to your device
using Bluetooth® technology or the media manager tool of the BlackBerry® Desktop Software.
Set whether third-party applications can access certificates or keys in the key store on your
device.
Security
287