No Sound From Integrated Speakers; No Sound From External Speakers; No Sound From Headphones; Mouse Problems - Dell XPS M2010 Owner's Manual

No sound from integrated speakers

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L
your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume,
bass, or treble controls to eliminate distortion.
A D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S
the integrated speakers.
R E I N S T A L L T H E S O U N D (

No sound from external speakers

E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N
the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate
distortion.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R
D
disabled when headphones are connected to the computer's front-panel headphone connector.
T E S T T H E E L E C T R I C A L O U T L E T
device, such as a lamp.
E L I M I N A T E P O S S I B L E I N T E R F E R E N C E
for interference.
R E I N S T A L L T H E A U D I O D R I V E R
R U N T H E D E L L D I A G N O S T I C S
NOTE:
The volume control in some MP3 players overrides the Windows volume setting. If you have been listening
to MP3 songs, ensure that you did not turn the player volume down or off.

No sound from headphones

C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N
the headphone connector.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Mouse Problems

C H E C K T H E M O U S E C A B L E I F U S I N G A
cable, check it for damage, and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.
Double-click the speaker icon in the lower-right corner of
—
See "Reinstalling Drivers and Utilities" on page 120.
A U D I O ) D R I V E R —
Click or double-click the speaker icon in the lower-right
—
Ensure that the electrical outlet is working by testing it with another
—
Turn off nearby fans, fluorescent lights, or halogen lamps to check
—
See "Reinstalling Drivers and Utilities" on page 120
—
See "Dell Diagnostics" on page 87.
—
—
Click or double-click the speaker icon in the lower-right
—
U S B M O U S E
Press <Fn><End> to disable (mute) or reenable
—
—
Sound from the speakers is automatically
—
Ensure that the headphone cable is securely inserted into
Shut down the computer. Disconnect the mouse
—
See the setup diagram supplied with
.
Troubleshooting
105