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Dell™ XPS™ M2010 Owner’s Manual Model PP03X w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
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Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of the U.S.
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Enabling/Disabling the Wireless Network Card ....Monitoring the Status of the Wireless Network Card Through Dell QuickSet 78 Mobile Broadband or Wireless Wide Area Network (WWAN) ..
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..... Starting the Dell Diagnostics From Your Hard Drive ... . Starting the Dell Diagnostics From the Drivers and Utilities Media ..Dell Diagnostics Main Menu .
Utilities disc to load any required drivers, including drivers required if your computer has a RAID controller (see "Reinstalling Drivers and Utilities" on page 120). You can also use this disc to run the Dell™ Diagnostics (see "Dell Diagnostics" on page 87). Readme files may be...
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What Are You Looking For? Find It Here • How to set up my computer Setup Diagram ® ® • Service Tag and Express Service Code Service Tag and Microsoft Windows License • Microsoft Windows License Label The service tag label is located inside the computer base •...
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Access the Dell Support Utility from the icon in the taskbar. For more information, see "Dell Support Utility" on page 90. • How to use Windows XP Windows Help and Support Center →...
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What Are You Looking For? Find It Here • Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the icon QuickSet. in the Microsoft Windows taskbar.
About Your Computer Front View camera display latches (4) display speakers (8) MediaDirect button power button keyboard status lights (4) mouse keyboard media control buttons touch pad touch pad buttons (2) base media control buttons keyboard device status lights (5) optical drive infrared sensor About Your Computer...
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E D I A I R E C T B U T T O N — Controls access to Dell MediaDirect™. For more information, see "Using Dell Media Experience and Dell MediaDirect" on page 42. P O W E R B U T T O N —...
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M O U S E — Wireless mouse. For more information, see "Using the Keyboard and Mouse" on page 27. M E D I A C O N T R O L B U T T O N S — Control playback of media. Press to open or close the optical drive.
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Press to decrease the volume of audio output from internal or external speakers. Press to increase the volume of audio output from internal or external speakers. T O U C H P A D — Provides the functionality of a mouse. See "Touch Pad" on page 33 for more information. T O U C H P A D B U T T O N S (2) —...
If the computer is connected to an electrical outlet, the light operates as follows: – Solid blue: The battery is charging. – Flashing blue: The battery is almost fully charged. – Off: The battery is adequately charged (or external power is not available to charge the battery). If the computer is running on a battery, the light operates as follows: –...
USB 2.0 C O N N E C T O R S Connects USB devices, such as a mouse, keyboard, or printer. H E A D P H O N E C O N N E C T O R —...
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C O N N E C T O R F I R E W I R E IEEE 1394 ) — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras, hard drives, and optical drives. M E D I A M E M O R Y C A R D R E A D E R —...
Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. modem connector (RJ-11) network connector (RJ-45) digital-video interface (DVI-I)
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D I G I T A L V I D E O I N T E R F A C E C O N N E C T O R ( D V I - I ) Connects an external DVI-compatible monitor or a High Definition TV. With an adapter cable, you can also connect an external VGA-compatible monitor to the DVI connector.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable. A I R V E N T S (3) —...
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M E M O R Y M O D U L E C O V E R — Covers the compartment that contains the secondary memory module. See "Memory" on page 129. B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet.
Using the Keyboard and Mouse ® Your computer includes a detachable wireless keyboard and a wireless mouse with Bluetooth wireless technology. A wireless connection has been established (paired) between the computer and keyboard. If the computer does not recognize the keyboard when you first power up the computer, they may not be properly paired.
Keyboard Pairing Failed If your computer fails to recognize the keyboard, follow these steps: 1 Press the power button to turn the computer off, and then press the power button again to restart the computer; wait about three minutes for the operating system to load and the computer to initialize the drivers.
Pairing the Mouse The Dell™ XPS™ M2010 Mouse Connection Wizard launches the first time you turn on your computer. Follow the instructions on the wizard to pair your mouse with your computer. Mouse Pairing With the Wizard Follow the instructions on the Wizard: 1 Insert two AA batteries, which are shipped uninstalled, into the mouse and replace the battery cover.
back button forward button wireless light scroll wheel left mouse button right mouse button power switch wireless (Bluetooth) optical sensor connection button 2 Power on the mouse by sliding the power switch on the bottom of the mouse to the On position. The red optical sensor lights when the mouse is on.
3 Using the keyboard or touchpad, select Start→ Turn Off Computer→ and click Turn Off to shut down the computer, then press the power button to restart the computer. Wait about three minutes for the operating system to load and the computer to initialize the drivers. 4 Follow the instructions on the Wizard.
Advanced tab in the Power Options Properties window. <Fn><F1> Puts the system into hibernate mode. Dell QuickSet is required. See "Dell QuickSet" on page 135. Microsoft Windows Logo Key Functions Windows logo key and Minimizes all open windows.
Windows logo key and Opens the Search Results-Computer dialog box (if <Ctrl><f> the computer is connected to a network). Windows logo key and Opens the System Properties dialog box. <Pause> To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers ®...
If the keyboard battery fails, the keyboard power indicator will flash orange. Dell QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter window. The Battery Status tab displays the charge status for the battery in your keyboard, as well as the primary computer battery.
Replacing the Keyboard Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To remove the keyboard battery: 1 Turn the keyboard over. 2 Remove the captive screw at the top of the keyboard battery. 3 Slide the battery forward and out of the keyboard.
Using Multimedia Playing Media NOTICE: Do not press down on the optical drive when you open or close it. Keep the tray closed when you are not using the drive. Do not block the drive from opening fully. NOTICE: Do not move the computer while playing media. NOTICE: The optical drive cannot read nonstandard-sized or -shaped discs, such as the smaller 80 mm discs.
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To remove the disc from the drive: 1 Press the eject button on the media button panel in front of the optical drive. The drive will rise and eject the disc. 2 Remove the disc. NOTICE: Do not manually push the drive down. 3 Push the eject button to retract the drive.
Press to stop media playback. Press to either play or pause the media. Press once to skip forward one track/chapter. Press multiple times to skip forward multiple tracks/chapters. Press and hold to fast-forward within the current track/chapter. Press to turn off the volume of audio output from internal or external speakers.
For help, open Roxio Creator, and then press <F1>. The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD, DVD, and BD Media" on page 41.
Using Blank CD, DVD, and BD Media DVD-writable drives can write to both CD and DVD recording media. BD-writable drives can write to CD, DVD and BD recording media. Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information).
Changing or disabling the Dell QuickSet default settings can limit Dell MediaDirect™ functionality. For more information about Dell QuickSet, see "Dell QuickSet" on page 135. Press the Dell MediaDirect button, located next to the power button, to launch either Windows Media Center Manager or Dell MediaDirect.
If the computer is turned on or in standby mode If you press the Dell MediaDirect button while the computer is turned on or in standby mode, either Windows XP Media Center Manager or Dell Media Experience™ launches, depending on your system setup.
Using Your Computer With a TV or Audio Device Use the adapters that came with your Dell computer to connect various electronic devices to your computer: • Composite video adapter • Component video adapter • Audio/IR Blaster adapter Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable, enables you to connect the computer to a TV.
Connecting a Component Video Adapter s-video TV-out connector component video adapter Use the component video adapter to connect: • High definition TV • High definition DVR or DVD player NOTE: If your TV has a DVI-I connector, use the DVI-I connector instead of the component adapter. Connecting Audio/IR Blaster Adapter audio/IR blaster adapter audio connector...
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The audio/IR blaster adapter has the following ports: IR blaster port black IR blaster port black S/PDIF digital S/PDIF port side L/R output connector gray center/sub output connector orange rear L/R output connector black front L/R output connector lime green The IR blaster output ports are used by Windows Media Center to remotely control these external consumer electronics devices: •...
Some video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell. Enabling S/PDIF Digital Audio in Cyberlink PowerDVD NOTE: The Cyberlink S/PDIF setting is available only if Cyberlink PowerDVD is installed on your computer.
6 Click Dynamic Range Compression and select the most suitable option. 7 Click Apply once, and then click Apply again to return to the main menu screen. Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings.
Using the Display Opening the Display Panel 1 Slide the two display latch releases, one on each side of the back of the display panel, toward the front of the computer to release the four display latches. Two latches are holding the display panel to the computer base and two latches are holding the display panel to the keyboard.
Do not position the display so that it blocks the DVD drive from opening completely. Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.
NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell- installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.
5 Change Screen Area to the appropriate sizes for both displays and click Apply. 6 If prompted to restart the computer, click Apply the new color setting without restarting and click OK. 7 If prompted, click OK to resize your desktop. 8 If prompted, click Yes to keep the settings.
Setting Up the Camera To set up your camera, see the printed camera Setup Guide that shipped with your computer. For additional information on using your camera, see the camera Help file. Accessing Help To access the camera Help file: 1 Click Start→...
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
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3 Insert the battery straight down into the battery compartment with the battery access door in the open position. 4 Slide the battery in the direction of the #1 arrow until it snaps into place. Using a Battery...
5 Close the battery access door by pushing it down with your finger. Removing the Battery 1 Ensure that the computer is turned off. 2 Slide the battery latch release on the bottom of the computer in the direction of the #1 arrow. The battery access door will pop up.
Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell portable computer with the main battery installed at all times.
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.
See "Charging the Battery" on page 61. Power Management Modes The power indicator LED indicates the power state of the computer. The Dell badge on the back of the display panel indicates the power state of the computer when the computer is used in closed-lid operation.
Power State Power LED Normal operating state Blue solid light Low power state Blue light blinking slowly Standby mode Blue light blinking slowly Hibernate mode Mechanically off (no AC power) Standby Mode Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out).
To manually enter hibernate mode: • Click the Start button, click Turn off computer, and then click Hibernate. • Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, use one of the following methods to enter hibernate mode: –...
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...
4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP, but you did not receive a setup disc, click Set up my connection manually.
Prepare the New Computer for the File Transfer 1 Start the Files and Settings Transfer Wizard by clicking Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next.
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When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I ™ Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft Windows XP Operating System CD?).
Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. •...
USB connector on USB printer cable connector on printer computer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Power Protection Devices Several devices are available to protect against power fluctuations and failures: •...
NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection.
Using Networks (LAN or Wireless) Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.
NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 4 Complete the checklist. 5 Return to the Network Setup Wizard and follow the instructions on the screen. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer.
If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab. NOTE: If your computer is set to the Classic Start menu option, you can view network connections by clicking the Start button, pointing to Settings, and then pointing to Network Connections.
Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 74.
To access the Help and Support Center: 1 Click the Start button and click Help and Support. 2 Under Pick a Help topic, click Dell User and System Guides. 3 Under Device Guides, select the documentation for your wireless network card.
CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (or on the CD that accompanied your card if you purchased it separately from your computer).
Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.
Your computer has two slots for memory storage media that provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card, and one slot for an ExpressCard for WWAN support. Cards are available for purchase from Dell. NOTE: Your computer does not support PC cards.
ExpressCard Reader NOTE: PCMCIA cards will not work in the ExpressCard reader. The ExpressCard slot has one connector that supports both 34-mm and 54-mm ExpressCards. For more information on WWAN support with the ExpressCard, see "Mobile Broadband or Wireless Wide Area Network (WWAN)" on page 78. Extended Cards An extended card is longer than a standard card and extends outside the computer.
To insert a card: 1 Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector.
Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.
Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell computer, or you can contact your Dell sales representative for information about this security feature.
NOTICE: The Dell Diagnostics works only on Dell computers. You can start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities disc. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
If the Pre-boot System Assessment completes successfully, you receive the message: Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities disc.
If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 150. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc. 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. I S K W I L L N O T E J E C T — Press the eject button again. If problem continues, restart the system. Problems writing to an optical drive L O S E O T H E R P R O G R A M S —...
E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell" on page 150.
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— the boot routine. Run the Stuck Key test in the Dell Diagnostics. See "Dell Diagnostics" on page 87. I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N...
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If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. If the message reappears, contact Dell. See "Contacting Dell" on page 150.
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 149) as you perform the various checks. NOTE: Use the wireless keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the wireless keyboard remains fully functional. Troubleshooting...
U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S — Run the PC-AT Compatible Keyboards tests in the Dell Diagnostics. See "Dell Diagnostics" on page 87. If the tests indicate a defective keyboard, contact Dell. See "Contacting Dell" on page 150.
Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. NOTICE: You cannot reinstall the Dell MediaDirect feature if you reformat the hard drive. Contact Dell for assistance. See "Contacting Dell" on page 150. Troubleshooting...
For more information, go to support.dell.com and search for the keyword spyware. See "Dell Diagnostics" on page 87. If all tests run successfully, the error U N T H E...
No card detected – Restart the computer and launch the utility again. • Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility. If the card is disabled, enable the Mobile Broadband card by clicking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility.
Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.
See "Reinstalling Drivers and Utilities" on page 120 E I N S T A L L T H E A U D I O D R I V E R — See "Dell Diagnostics" on page 87. U N T H E E L L I A G N O S T I C S —...
— See "Pairing the Mouse" on page 29. Video and Display Problems Fill out the Diagnostics Checklist (see "Dell Diagnostics" on page 87) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
I D E O D I A G N O S T I C S T E S T S — but the display is not completely blank, run the Video device group in the Dell Diagnostics. Then contact Dell. See "Contacting Dell" on page 150.
System security settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell™ technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.
System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. In System Setup, primary categories of settings are listed on the left. To view the types of settings in a category, highlight the category and press <Enter>.
Although several RAID configurations are available, Dell offers either a RAID level 0 configuration or a RAID level 1 configuration for the Dell™ XPS™ M2010 computer. A RAID level 0 configuration is recommended for high-performance computing and gaming, and a RAID level 1 configuration is recommended for the data integrity requirements of digital photography and audio.
serial ATA RAID configured for RAID level 0 segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive 1 hard drive 2 Another advantage of a RAID level 0 configuration is that it utilizes the full capacities of the drives. For example, if you have two 100-GB drives installed, you have 200 GB on which to store data.
If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive can then be rebuilt using the data from the surviving drive. Also, because data is duplicated on both drives, a RAID level 1 configuration using two 120-GB hard drives collectively has a maximum of 120 GB on which to store data.
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Creating a RAID Level 0 or a RAID Level 1 Configuration NOTICE: You will lose any data on your hard drives when you create a RAID configuration using the following procedure. Back up data you want to keep before continuing. NOTE: Use the following procedure only if you are reinstalling your operating system.
Configuring for RAID Using the Intel Matrix Storage Manager If you already have one hard drive with the operating system installed on it, and you want to add a second hard drive and reconfigure both drives into a RAID volume without losing the existing operating system and any data, you need to use the migrating option (see "Migrating to a RAID Level 0 or a RAID Level 1 Configuration"...
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Rebuilding a Degraded RAID Level 1 Configuration If your computer has reported a degraded RAID level 1 volume, contact Dell about replacing your hard drive. See "Contacting Dell" on page 150. You can manually rebuild the computer’s redundancy mirror to a new hard drive by performing the following steps: 1 Click the Start button and point to All Programs→...
Use the Service Tag, which is located in the battery compartment of your computer (see "Removing the Battery" on page 57), if you need to report a loss or theft to law enforcement officials and to Dell. See "If Your Computer is Lost or Stolen" on page 86. ®...
Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTE: Check with your airline when planning a trip. Due to the physical dimensions of your computer, it may not qualify as carry-on luggage. If your computer does not qualify as carry-on luggage, purchase a hard-sided travel case commonly available for shipping fragile electronics to enable you to check the computer as baggage.
A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
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The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system.
Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Reinstalling Software...
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Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click the task for System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 120) to resolve the problem.
Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs.
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4 Press <F2> immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Follow the instructions on the screen to complete the installation.
• You have performed the steps in "Turning Off Your Computer" on page 127 and "Before Working Inside Your Computer" on page 127. You have read the safety information in your Dell™ Product Information Guide. • Recommended Tools The procedures in this document may require the following tools: •...
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NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
"Specifications" on page 137 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. See "Replacing the Battery" on page 55. The computer has two memory slots, DIMM A and DIMM B, located under the memory module cover. If you replace or upgrade the memory in your computer, both memory modules must be the same size.
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securing clips (2 per memory module connector) NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 5 Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the connector slot.
Mini Card If you ordered a wireless LAN (WLAN) card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer.
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Release the card by pressing the metal securing tabs until the card pops up slightly. mini card metal securing tabs (2) Lift the card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.
Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
• Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double- ® ® clicking, or right-clicking the QuickSet icon, , in the Microsoft Windows taskbar. The taskbar is located in the lower-right corner of your screen.
Specifications Processor ® Processor type Intel Core™ Duo processor L1 cache 64 KB (internal) L2 cache 2 MB (on die) External bus frequency 533 or 667 MHz System Information System chipset Mobile Intel 945 Data bus width 64 bits DRAM bus width 64 bits Processor address bus width 36 bits...
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Ports and Connectors (continued) DVI-I (Digital Video Interface) 24-pin connector Audio/IR blaster connector Communications Modem: Type v.92 56K MDC Controller softmodem Interface Intel HDA bus Network adapter 1 GB Ethernet LAN on system board ® Wireless internal WLAN and Bluetooth wireless support, WWAN via ExpressCard, Graphics...
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Audio (continued) Internal speaker amplifier 5-W/channel into 16 ohm in the display (10 W total) 5-W/channel into 12 ohm subwoofer in the base (5 W total) 15 W total system power Volume controls Keyboard shortcuts or program menus Display Type (active-matrix TFT) WSXGA+ Dimensions: Height...
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Keyboard Wireless interface to system base with Bluetooth wireless technology Number of keys 100 (U.S.); 101 (Europe); 105 (Japan) Key travel: Regular keys 3.0 mm ± 0.3 mm (0.12 inch ± 0.01 inch) Hot keys 1.5 mm ± 0.2 mm (0.59 inch ± 0.01 inch) Touch pad buttons 1.5 mm ±...
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Battery (continued) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) AC Adapter Input voltage 100–240 VAC Input current (maximum) 2.5 A Input frequency 50–60 Hz Output current 7.7 A Output power 150 W Rated output voltage 19.5 VDC Dimensions:...
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ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. ExpressCard connector one ExpressCard slot (54 mm) 1.5 V and 3.3 V Cards supported ExpressCard/34 (34 mm) and ExpressCard/54 (54 mm) ExpressCard connector size 26 pins Media Memory Card Reader Media memory card reader with two slots (13 in 2)
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Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage...
Note that your Service Tag is located in the battery compartment of your computer (see "Removing the Battery" on page 57). 4 Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures.
For the telephone number to call for your region, see "Contacting Dell" on page 150. Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 150.
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 149). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
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Address: Phone number: Service Tag (bar code located in the battery compartment): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
Toll-free numbers are for use within the country for which they are listed. NOTE: In certain countries, support specific to Dell XPS computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.
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Country Code: 54 E-mail for Servers and EMC Storage la_enterprise@dell.com Products City Code: 11 Customer Service toll-free: 0-800-444-0730 Technical Support – Dell PowerApp™, Dell toll-free: 0-800-222-0154 PowerEdge™, Dell PowerConnect™, and Dell PowerVault™ Technical Support Services toll-free: 0-800-444-0724 Sales 0-810-444-3355 Aruba Online Support www.dell.com.aw...
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Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Austria (Vienna) Online Support support.euro.dell.com International Access Code: 900 tech_support_central_europe@dell.co Country Code: 43 08 20 24 05 30 81 Technical Support for XPS computers only City Code: 1...
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International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Brazil Online Support www.dell.com/br International Access Code: 00 BR_TechSupport@dell.com Country Code: 55 Customer Service and Tech Support 0800 970 3355 City Code: 51 Technical Support Fax...
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International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Canada (North York, Ontario) Online Order Status www.dell.ca/ostatus International Access Code: 011 Online Support support.ca.dell.com AutoTech (automated Hardware and toll-free: 1-800-247-9362 Warranty Support) Customer Service...
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800 858 0540 Technical Support – Dell™ Dimension™ toll-free: 800 858 2969 and Dell Inspiron™ Technical Support – Dell OptiPlex™, Dell toll-free: 800 858 0950 Latitude™, and Dell Precision™ Technical Support – Servers and Storage toll-free: 800 858 0960 Technical Support –...
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Area Codes, International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Costa Rica Online Support www.dell.com/cr la-techsupport@dell.com Technical Support, Customer Service, Sales 0800-012-0231 Czech Republic (Prague) Online Support support.euro.dell.com International Access Code: 00 czech_dell@dell.com...
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Area Codes, International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address El Salvador Online Support www.dell.com/sv la-techsupport@dell.com Technical Support, Customer Service, Sales 800-6132 Finland (Helsinki) Online Support support.euro.dell.com International Access Code: 990 fi_support@dell.com...
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Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Germany (Frankfurt) Online Support support.euro.dell.com International Access Code: 00 tech_support_central_europe@dell.co Country Code: 49 069 9792 7222 Technical Support for XPS computers only City Code: 69 Technical Support...
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00852-3416 6923 Technical Support – Dimension and 00852-2969 3188 Inspiron Technical Support – OptiPlex, Latitude, 00852-2969 3191 and Dell Precision Technical Support – Servers and Storage 00852-2969 3196 Technical Support – Projectors, PDAs, 00852-3416 0906 Switches, Routers, etc. Customer Service...
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International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address India Online Support support.ap.dell.com Portable and Desktop Support Desktop Support E-mail india_support_desktop@dell.com Portable Support E-mail india_support_notebook@dell.com Phone Numbers 080-25068032 or 080-25068034 or your city STD code + 60003355...
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International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Ireland (Cherrywood) Online Support support.euro.dell.com International Access Code: 00 dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 XPS computers only 1850 200 722...
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Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Italy (Milan) Online Support support.euro.dell.com International Access Code: 00 Home and Small Business Country Code: 39 Technical Support 02 577 826 90 City Code: 02 Customer Service...
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Technical Support outside of Japan – 81-44-520-1435 Dimension and Inspiron Technical Support – Dell Precision, toll-free: 0120-198-433 OptiPlex, and Latitude Technical Support outside of Japan – Dell 81-44-556-3894 Precision, OptiPlex, and Latitude Technical Support – Dell PowerApp, Dell toll-free: 0120-198-498 PowerEdge, Dell PowerConnect, and Dell PowerVault Technical Support outside of Japan –...
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International Access Code: 00 Technical Support – XPS computers only toll-free: 1 800 885 784 Country Code: 60 Technical Support – Dell Precision, toll-free: 1 800 880 193 OptiPlex, and Latitude City Code: 4 Technical Support – Dimension, Inspiron,...
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Service Type Area Codes, International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Mexico Online Support www.dell.com/mx International Access Code: 00 la-techsupport@dell.com Country Code: 52 Technical Support 001-866-563-4425 Sales 50-81-8800 or 001-800-888-3355 Customer Service...
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International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Nicaragua Online Support www.dell.com/ni la-techsupport@dell.com Technical Support, Customer Service, Sales 001-800-220-1377 Norway (Lysaker) Online Support support.euro.dell.com International Access Code: 00 Technical Support for XPS computers only...
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Technical Support – Dimension, Inspiron, toll-free: 1 800 394 7430 and Electronics and Accessories Technical Support – OptiPlex, Latitude, toll-free: 1 800 394 7488 and Dell Precision Technical Support – PowerApp, PowerEdge, toll-free: 1 800 394 7478 PowerConnect, and PowerVault Customer Service...
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International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Slovakia (Prague) Online Support support.euro.dell.com International Access Code: 00 czech_dell@dell.com Country Code: 421 Technical Support 02 5441 5727 Customer Service 420 22537 2707 02 5441 8328...
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Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address Sweden (Upplands Vasby) Online Support support.euro.dell.com International Access Code: 00 Technical Support for XPS computers only 77 134 03 40 Country Code: 46 Technical Support 08 590 05 199...
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Web and E-mail Address Thailand Online Support support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and toll-free: 1800 0060 07 Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault) Customer Service toll-free: 1800 006 007...
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01344 373 199 Health 01344 373 194 Technical Support XPS Computers Only 0870 366 4180 Corporate/Preferred Accounts/PCA (1000+ 0870 908 0500 employees) Other Dell Products 0870 353 0800 General Home and Small Business Fax 0870 907 4006 Uruguay Online Support www.dell.com/uy la-techsupport@dell.com...
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International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address U.S.A. (Austin, Texas) Dell Services for the Deaf, Hard-of-Hearing, toll-free: 1-877-DELLTTY or Speech-Impaired International Access Code: 011 (1-877-335-5889) Country Code: 1 toll-free: 1-800-727-8320 Technical Support support.dell.com...
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International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address U.S. Virgin Islands Online Support www.dell.com/vi la-techsupport@dell.com Technical Support, Customer Service, Sales toll-free: 1-877-702-4360 Venezuela Online Support www.dell.com/ve la-techsupport@dell.com Technical Support, Customer Service, Sales...
In some situations or environments, the use of the Dell Bluetooth Module wireless devices may be restricted by the proprietor of the building or responsible representatives of the applicable organization.
Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. •...
2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not battery life span — The length of time (years) during describe features included with your particular which a portable computer battery is able to be depleted computer.
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bps — bits per second — The standard unit for measuring clock speed — The speed, given in MHz, that indicates data transmission speed. how fast computer components that are connected to the system bus operate. BTU — British thermal unit — A measurement of heat output.
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disk striping — A technique for spreading data over DVD+RW drive — An optical drive that can read DVDs multiple disk drives. Disk striping can speed up operations and most CD media and write to DVD+RW (rewritable that retrieve data from disk storage. Computers that use DVDs) discs.
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Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service G — gravity — A measurement of weight and force. Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
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Hz — hertz — A unit of frequency measurement that Internet, send and receive e-mail, and access websites. equals one cycle per second. Computers and electronic The ISP typically provides you with a software package, devices are often measured in kilohertz (kHz), megahertz user name, and access phone numbers for a fee.
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— A bay that supports devices such as optical notification area — The section of the Windows taskbar drives, a second battery, or a Dell TravelLite™ module. that contains icons for providing quick access to programs memory — A temporary data storage area inside your and computer functions, such as the clock, volume computer.
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PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, RAID — redundant array of independent disks — A providing a high-speed data path between the processor method of providing data redundancy. Some common and devices such as video, drives, and networks.
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Service Tag — A bar code label on your computer that The number of colors and resolution that a program identifies your computer when you access Dell Support at displays depends on the capabilities of the monitor, the support.dell.com or when you call Dell for customer video controller and its drivers, and the amount of video service or technical support.
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SXGA — super-extended graphics array — A video suppression and may also provide voltage regulation. standard for video cards and controllers that supports Small UPS systems provide battery power for a few resolutions up to 1280 x 1024. minutes to enable you to shut down your computer. SXGA+ —...
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virus — A program that is designed to inconvenience you write-protected — Files or media that cannot be changed. or to destroy data stored on your computer. A virus Use write-protection when you want to protect data from program moves from one computer to another through an being changed or destroyed.