Scanner Problems
CAUTION:
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's
manufacturer.
C
H E C K T H E S C A N N E R D O C U M E N T A T I O N
setup and troubleshooting information.
U
N L O C K T H E S C A N N E R
R
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
H E C K T H E C A B L E C O N N E C T I O N S
C
•
See the scanner documentation for cable connection information.
•
Ensure that the scanner cables are securely connected to the scanner and
the computer.
E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y
V
Windows XP:
1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners
and Cameras.
2 If your scanner is listed, Windows recognizes the scanner.
Windows Vista:
1 Click the Windows Vista Start button
and Sound→ Scanners and Cameras.
2 If the scanner is listed, Windows recognizes the scanner.
R
E I N S T A L L T H E S C A N N E R D R I V E R
instructions.
Sound and Speaker Problems
CAUTION:
safety instructions in the Product Information Guide.
138
Troubleshooting
Before you begin any of the procedures in this section, follow the
Ensure that your scanner is unlocked.
—
—
—
Before you begin any of the procedures in this section, follow the
See the scanner documentation for
—
I C R O S O F T
M
→ Control Panel→ Hardware
See the scanner documentation for
I N D O W S
W
—