Table of Contents
Advertisement
T
ROUBLESHOOTING
Troubleshooting Chart
Symptom
Wireless Problems
A wireless PC
cannot associate
with the
Barricade.
WEP encryption
not working
when using
Windows Zero
Configuration
(WZC) service
A-4
Action
•
Make sure the wireless PC has the same SSID settings
as the Barricade.
See "Channel and SSID" on page 4-26.
•
You need to have the same security settings on the
clients and the Barricade. See "Security" on page 4-29.
If you are using WEP encryption on the SMC Barricade and
Windows Zero Configuration (WZC) service to configure
the wireless settings on your PC you may experience
problems connecting to the SMC Barricade. This is caused
by a conflict with beacon packet element ID 221 used by the
WPS protocol and Windows Zero Configuration (WZC)
service. There are four different ways you can easily solve
this problem. Take any one of the following actions:
1. Update WZC.
Please visit Microsoft download center for upgrading the
WZC: Wireless LAN API (KB918997) at
http://www.microsoft.com/downloads/details.aspx?Fa
milyID=52a43bab-dc4e-413f-ac71-
158efd1ada50&DisplayLang=en
2. Disable WPS.
Check Disabled and click Apply Changes on Wi-Fi
Protected Setup (WPS) screen. See "Wi-Fi Protected
Setup (WPS)" on page 4-36 for details.
3. Use WPA/WPA2-PSK.
See "WPA" on page 4-31, "WPA2" on page 4-32 for
configuring WPA/WPA2-PSK security.
4. Manually configure profile using WZC.
Disable the security authentication manually.
- Click on Wireless Network Connection/change
advanced settings of the client PC.
- Click on the Wireless Networks, choose the
appropriate wireless network name, and click
Properties.
- Click Authentication and uncheck the Enable IEEE
802.1X authentication for this network.
- Click OK to finish configuration.
Advertisement
Table of Contents
