Troubleshooting & Faq - Jabra EASYGO User Manual

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In order to use the headset with two mobile phone please make
sure you have "paired" the Jabra EaSYGO with both phones . See
the section "PaIrInG It WItH YOUr PHOnE" for instructions .
Once you have "paired" your headset with two phones simply
make sure your headset is on, and that Bluetooth® is enabled on
the phones and the headset will then automatically connect to
both phones .
Please note that Last number redial will dial the number from
the last outgoing call, independent of the mobile phone, and the
Voice Dialling function will only work on the last paired mobile
phone .
TROUBLESHOOTING & FAQ
I hear crackling noises
- Bluetooth® is a radio technology, which means it is sensitive to
objects between the headset and the connected device . It is
designed for the headset and the connected device to be used
within 10 meters (33 feet) of each other, with no major objects
in the way (walls, etc .) .
I cannot hear anything in my headset
- Increase the volume in the headset .
- Ensure that the headset is paired to a device that is playing .
- Make sure your phone is connected to the headset by tapping
the answer/End button .
I am having pairing problems
- You may have deleted your headset pairing connection in your
mobile phone . Follow the pairing instructions .
I want to reset the headset
It is possible to reset the headset . turn the headset On . then
'Press and hold' the volume down and answer/end buttons at
the same time for approx . 5 seconds until the battery icon and
Bluetooth® icon flash 5 times simultaneously - then the pairing
list is reset .
- turn the headset OFF . the next time you power on, the headset
will go into pairing mode as the first time you powered your
new EaSYGO on .
Jabra EaSYGO
9

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