How The Green Away Program Works; Spare Parts Policy - Dell UltraScan P990 User Manual

How the Green Away Program Works

When you have one or more items of equipment that you would like to dispose of, contact
your local Dell customer service department to request instructions. The returns coordina-
tor processes the request and advises you on the return of your material. Refer to "Green
Away Collection Points" found later in this document for the telephone number and collec-
tion point in your area.
NOTE: "Shells" (equipment from which integral components, such as chips and power
supplies have been removed) are not accepted as part of this free program. If a shell is dis-
covered in your shipment, you will be asked to either collect the system or pay for its
disposal.
The equipment is transported to Dell's Green Away partner, where it is assessed and dis-
posed of as follows:
•
If judged resalable, the Dell label is removed and the equipment is tested, repaired,
and resold.
•
If judged beyond repair, the equipment is dismantled, and usable parts are offered for
sale.
Unusable parts are disposed of as follows:
•
Metal cases are sold to metals recyclers.
•
Printed circuit boards and cases are sent to refiners.
•
Plastic parts are sent to plastic recyclers.
•
Unusable packaging is sent to paper recyclers.
CRT's are sent to recycling companies to be disposed as follows:
•
The tubes are washed and the luminescent powder is recovered, some elements are
extracted for reuse, and the remainder is disposed of via controlled incineration.
•
Glass is sorted and sent to the lead smelter or recycled for glass works.
•
The planar mask and the iron are sent for reuse to metals recyclers.
•
Items that are not reusable are mainly incinerated.
However, if certain residues on the items are not allowed in hazardous waste incinera-
tors, the Dell Green Away partner transports items to a secured (bundled) hazardous
waste landfill.

Spare Parts Policy

Dell commits to retaining stocks of spare parts (or reasonable alternatives) for a period of
five years from the termination of production of the Dell monitor.
Use of chlorine-free paper (Europe Only)
As part of Dell's policy to reduce the disposal impact of obsolete items on the environment
and in compliance with guidelines in many geographical locations, all Dell documentation
supplied with Dell equipment is printed on paper (fresh fiber from sustainable resources or
recycled waste paper) bleached without the use of chlorine.
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