Mitsubishi Electric LaserVue L75-A91 Owner's Manual page 92

90
Warranty
®
Mitsubishi LASERVUE Television Limited Warranty
(Canada only)
This limited warranty is valid only for products purchased, used and serviced in Canada.
Subject to the terms, conditions and exclusions in this limited warranty, MITSUBISHI ELECTRIC SALES CANADA INC.
("MESCA") warrants as follows to the original purchaser of this television from an Authorized Dealer of MESCA, should
it prove defective under normal residential use by reason of defects arising from improper workmanship and/or mate-
rial:
a. Parts. All parts, with the exception of the television Screen and any software incorporated into this television, are
warranted for a period of one (1) year from the date of the original purchase at retail. We will repair or replace, at our
option, any defective part without charge for the part. The television Screen surface is warranted against defects in
materials and workmanship for a period of thirty (30) days from the date of the original purchase at retail. Parts used
for replacement may be replaced with those of like kind and quality and may be new or remanufactured. Parts used
for replacement are warranted for the remainder of the original warranty period.
b. Embedded Software. MESCA warrants that all software incorporated into this television set (the "Embedded Soft-
ware") will perform in accordance with the functional description of Embedded Software in all material respects, but
MESCA does not warrant that the Embedded Software is error-free. MESCA also does not warrant that the Embed-
ded Software will be compatible under HDMI CEC software standards with products produced by any other manu-
facturer. The limited warranty contained in this section shall continue for a period of one (1) year from the date of the
original purchase at retail. If, after prompt notice within the warranty period, MESCA determines that the Embedded
Software has failed to perform in accordance with such functional description in all material respects and if such
failure is not due to accident, misuse, modification or misapplication of the Embedded Software, then MESCA shall
modify or replace the nonconforming Embedded Software at no charge to you, which at MESCA's sole discretion may
be fulfilled by means of modification or replacement software contained on a replacement memory card for Customer
installation. The foregoing shall be MESCA's sole obligation to you under this limited warranty. All rights under this
limited warranty on the Embedded Software also subject to your acceptance of and compliance with the terms of the
Software License Agreement applicable to this television, and this limited warranty on the Embedded Software shall
be null and void if the Embedded Software is modified or changed in any manner except as specifically authorized by
MESCA.
c. Labor. For thirty (30) days after the original purchase at retail, we will repair or replace the Screen at our option,
if the surface proves defective. For certain items that are designed to be replaced by the consumer, including (but
not limited to) some Embedded Software, the consumer is solely responsible for any replacement labor. For all other
parts, we will provide the labor for a warranty repair by an authorized MESCA service centre without charge for one (1)
year from the original date of purchase at retail.
d. Notice. To obtain warranty service, you must notify MESCA of any defect within the applicable warranty time
period.
e. Pixel Defects. This LASERVUE Television uses a single DLP chip to create the screen image. This technology
creates the image using small dots, or picture elements (pixels). Your LASERVUE TV is manufactured to a high level
of performance and quality; in fact, 99.99% perfect in the number of properly functioning pixels. As in other display
technology, sometimes a pixel is continuously active, inactive or the incorrect color. Our standard is clear; MESCA
warrants only that the percentage of properly functioning pixels will be not less than 99.99% of all pixels.
BEFORE REQUESTING SERVICE, please review the Owner's Guide, including the troubleshooting section to insure
proper installation and correct customer control adjustment. If the problem persists, please contact us for assistance.
PRODUCT REGISTRATION is not a condition of warranty, however to offer you an enhanced level of service or to
contact you in the unlikely event that a safety notification is required, please register your purchase at www.Mitsub-
ishiElectric.ca.
1. TO OBTAIN WARRANTY SERVICE:
a. You must contact MESCA to obtain warranty service procedures and the location of the nearest authorized MESCA
service centre by writing to the address provided below or calling MESCA at 1-800-450-6487, or using the "contact
us" feature of our website at www.MitsubishiElectric.ca
b. Warranty service will be provided in your home or, if required, at an authorized service facility, provided that your
television is located within 50 km of an authorized MESCA service centre and accessible by roads. If not, you must
In Canada call 1(800) 450-6487 for assistance.