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Symptoms
Ring tones or audio
interference.
The set cannot
play properly or the
set is dead.
Sound is distorted.
Buttons do not work.
C a n n o t t r a n sfe r
files.
C a n n o t f i nd the
USB jack on the
computer.
No display shows.
Only about 245 MB
shows as available
in MP-356.
Your
co m p u te r
takes a long time
to boot up.
Causes
Cell phone may be too close
to the set.
Incorrect
operation
memory card was inserted or
removed during play.
Music is too loud.
Low battery.
The keys were locked.
Memory is full.
Directory and subdirectory
limitations.
Som e co mp ute r s ( o l d e r
ones) do not have a USB
jack.
Battery is dead.
The MP3 operating system
occupies about 11 MB of
space.
MP3 player is plugged into
the computer.
Move cell phone away from the
MP3 player.
Take out the battery for 1 minute,
or
then replace it and restart the MP3
player.
Lower the v o l u m e c o n t r o l by
pressing the VOLUME – button.
Replace the battery with a new one.
Slide the lock button to the unlocked
position.
Erase some files you don't need (see
page 11) or install an SD/MMC
memory card (see page 17).
Try putting the files into a folder rather
than the root directory. Verify the SD/
MMC card is operating correctly,
consult with the SD/MMC manufacturer.
Contact your computer maker for
information regarding the USB jack
on your computer.
Replace the battery.
This is normal for all MP3 players.
Do not keep the MP3 player plugged
in while rebooting the computer.
24
Solutions
IB-MP356-WC-E-052806
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