Gateway GTW-P42M102 User Manual page 74

Chapter 4: Maintenance and Troubleshooting
Symptom
Picture is distorted with
abnormal patterns
Display image does not fill up
the full size of the screen
Can hear sound, but cannot
see picture
Can see picture, but cannot
hear sound
Some picture elements do not
light up
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Possible Cause
1 The input source cable is
not connected correctly.
2 The video input source is
beyond the capabilities of
your plasma TV.
1 If you are using RGB mode,
the H-Size and V-Size are
set incorrectly.
2 If you are using TV, AV1,
AV2, or Component with
480i input, the 4:3 WIDE
mode is switched on.
1 Your input source cable is
connected incorrectly.
1 Volume is turned all the way
down.
2 MUTE is turned on.
3 Your input source cable is
connected incorrectly.
1 Some pixels of your
plasma TV may not turn on.
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Remedy
1 Make sure that the input
source cable is attached
correctly.
2 Check the video input
source to see if it is beyond
the range of your
plasma TV. Compare the
devices's specifications with
your plasma TV's
specifications.
1 Use H-SIZE and V-SIZE to
adjust the size of the display
image.
2 Use the WIDE button to
scroll through various full
screen modes.
1 Make sure that both video
input and sound input
source cables are
connected correctly.
/
1 Use VOLUME + – to hear
sound.
2 Press the MUTE button to
turn off MUTE.
3 Make sure that both video
input and sound input
source cables are
connected correctly.
1 Your plasma TV is
manufactured using an
extremely high level of
precision technology.
However, sometimes some
pixels of your plasma TV
may not display. Pixel
defects within industry
specifications are inherent
to this type of product and
do not constitute a defective
product.