Gateway 600YGR User Manual page 293

To run modem diagnostics in Windows XP:
1
Close all open programs.
2
Click , then click
Start
If your Control Panel is in Category View, click
.
Hardware
3
Click/Double-click the
tab.
Modems
4
Click your modem, then click
box opens.
5
Click the
Diagnostic
about the modem appears, the modem passed diagnostics. If no
modem information is available, a white screen appears with no
data, or if you get an error such as port already open or the modem
has failed to respond, the modem did not pass diagnostics.
Help and For more information about modem troubleshooting in
Support Windows XP, click Start, then click Help and Support.
Type the keyword modem troubleshooting in the
HelpSpot Search box
the arrow.
To run modem diagnostics in Windows 2000:
1
Close all open programs.
2
Click ,
Start Settings
window opens.
3
Double-click the
4
Click the
Diagnostic
modem, then click
information about the modem appears, the modem passed
diagnostics. If no modem information is available, a white screen
appears with no data, or if you get an error such as port already open
or the modem has failed to respond, the modem did not pass
diagnostics.
. The Control Panel window opens.
Control Panel
Phone and Modem Options
Properties
tab, then click
Query Modem
, then click
Control Panel
icon. The Modems Properties window opens.
Modems
tab, click the COM port next to the name of the
. The Modem Info dialog box opens. If
More Info
www.gateway.com
Troubleshooting
Printers and Other
icon, then click the
. The Modem Properties dialog
. If information
, then click
. The Control Panel
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