Brother DCP-9040CN User Manual
Brother DCP-9040CN User Manual

Brother DCP-9040CN User Manual

Brother dcp-9040cn: users manual
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USER'S GUIDE
DCP-9040CN

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Summary of Contents for Brother DCP-9040CN

  • Page 1 USER’S GUIDE DCP-9040CN...
  • Page 2 offers.
  • Page 3: Brother Numbers

    offers.
  • Page 4 Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER.
  • Page 5: Ordering Accessories And Supplies

    For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
  • Page 6: Usa And Canada

    Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials...
  • Page 7 Supply Brother or the Brother Authorized United States (and does not include Service Center with a copy of your dated bill of shipping outside the United States). sale showing that this Product was purchased within the U.S.
  • Page 8 Brother sign the same piece of paper in which we (1) refer What you must provide: to this Product and your bill of sale date, (2) describe the change to this warranty and Reasonable cooperation with the Brother (3) agree to make that change.
  • Page 9 FAX ON-SITE WARRANTY (Canada only) For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship.
  • Page 10: Table Of Contents

    Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the User’s Guides .................2 Viewing documentation ...................3 ® Accessing Brother support (for Windows ) ............5 Control panel overview ..................6 Data LED indications .....................8...
  • Page 11 Using the Options key ................... 26 Improving copy quality................... 27 Sorting copies using the ADF ................ 27 Adjusting brightness, contrast and color............28 Making N in 1 copies (page layout) ...............29 Tray selection ....................30 Out of memory message ..................30 Section III Software Software and network features How to read HTML User’s Guide.................32...
  • Page 12 Memory board......................45 SO-DIMM types .....................45 Installing extra memory .................45 Troubleshooting and routine maintenance Troubleshooting ....................47 If you are having difficulty with your machine ..........47 Improving the print quality ................52 Error and maintenance messages ...............63 Document jams....................67 Paper jams ....................68 Routine maintenance ...................77 Cleaning the outside of the machine .............77...
  • Page 13 Specifications General......................137 Print media......................138 Copy ........................139 Scan ........................140 Print ........................141 Interfaces ......................141 Computer requirements ..................142 Consumable items ..................... 143 Ethernet wired network ..................144 Glossary Index...
  • Page 15 Section I General General information Loading paper and documents General setup...
  • Page 16: General Information

    Accessing the User’s documentation Guides Thank you for buying a Brother machine! The printed User’s Guide does not contain all Reading the documentation will help you the information about your machine. The make the most of your machine. advanced features of the Printer, Network and Scanner are explained in the Software and Network User’s Guides that you can find...
  • Page 17: Viewing Documentation

    This format is recommended for User’s Guides in HTML format. viewing on your computer. If you have not installed the software, you can PDF documents (4 manuals): find the documentation by following the PDF User’s Guide for stand-alone instructions below: operations, Software User’s Guide,...
  • Page 18 ® Presto! PageManager The complete ® ® Presto! PageManager User’s Guide can be viewed from the Help selection in ® ® the Presto! PageManager application. Double-click the Documentation icon. If the language selection screen appears, double-click your language. Double-click the top page file to view the User’s Guide, Software User’s Guide...
  • Page 19: Accessing Brother Support (For Windows ® )

    General information Accessing Brother support ® (for Windows You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu.
  • Page 20: Control Panel Overview

    Reduces or enlarges copies. 5 Print keys: 2 LCD Secure Displays messages to help you set up and use your machine. You can print data saved in memory when you enter your four-digit password. (For 3 Data LED details about using the Secure key, see The LED will flash depending on the the Software User’s Guide on the...
  • Page 21 General information 7 Numeric keys Use to enter text. 8 Stop/Exit Stops an operation or exits from a menu. 9 Start: Color Lets you start making copies in full color. Black Lets you start making copies in black & white.
  • Page 22: Data Led Indications

    Chapter 1 Data LED indications The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status. LED Status Machine Status Description LED is off. Ready Mode The power switch is off or there is no print data in the machine.
  • Page 23: Loading Paper And Documents

    Standard paper tray (Xerox Premier 80 g/m Since the standard paper tray is a universal type, you can use any of the paper sizes (one (Xerox Business 80 g/m paper type and size at a time) listed in the Recycled paper...
  • Page 24 Chapter 2 The names for the paper trays in the printer driver and this Guide are as follows: Tray Name Standard paper tray Tray 1 Multi-purpose tray MP tray Paper capacity of the paper trays Paper size Paper types No. of sheets...
  • Page 25: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 26 You should manufacturer should be secure. buy quality envelopes from a supplier who • DO NOT put different types of paper in the understands that you will be using the paper tray at the same time because it envelopes in a laser machine.
  • Page 27 Types of envelopes to avoid • with sealing flaps that have not been folded at purchase CAUTION • with sealing flaps as shown in the figure below DO NOT use envelopes: • that are damaged, curled, wrinkled or an unusual shape •...
  • Page 28: Unprintable Area

    0.12 in. (3 mm) from both the machine, because the label stock may sides of the paper. stick to the belt unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
  • Page 29: Unprintable Area When Printing From A Computer

    The machine can feed paper from the area is smaller than the paper size, as shown standard paper tray or multi-purpose tray. below. When printing on plain paper 16 to 28 lb (60 Portrait to 105 g/m ) use the paper tray.
  • Page 30 Unfold the output paper tray support flap (1). Put the paper into the paper tray with the top edge of the paper in first and the print side face down. Make sure that the paper is flat in the...
  • Page 31 Use the MP tray when printing envelopes, labels, and thick paper. Before loading, press the corners and sides of the envelopes to make them as flat as possible. Put the envelopes (up to 3) or media in Unfold the output paper tray support the MP tray with the top edge first and flap (1).
  • Page 32: Loading Documents

    Chapter 2 Loading documents Place your document, face up top edge first, in the ADF until you feel it touch the feed roller. The LCD will show You can make copies, and scan from the ADF ADF Ready. (automatic document feeder) and from the scanner glass.
  • Page 33: Using The Scanner Glass

    Close the document cover. CAUTION You can use the scanner glass to scan or copy the pages of a book or one page at a If the document is a book or is thick, time. Documents can be up to 8.5 inches DO NOT slam the cover or press on it.
  • Page 34: General Setup

    Paper type copies: A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio. Set up the machine for the type of paper you When you change the size of paper in the are using. This will give you the best print tray, you will also need to change the setting quality.
  • Page 35: Tray Use In Copy Mode

    When you choose Tray#1 Only or Press Menu, 1, 5, 2. MP Only, the machine pulls the paper only from that tray. If the selected tray is out of Tray Use 2.Print paper, No Paper will appear on the LCD.
  • Page 36: Ecology Features

    Press Menu, 1, 4, 1. Press a to make the LCD darker. Or, press b to make the LCD lighter. Ecology Press OK. 1.Toner Save Press a or b to choose On (or Off). Press Stop/Exit. Press OK. User Settings List Press Stop/Exit. Note...
  • Page 37 Section II Copy Making copies...
  • Page 38: Making Copies

    Note (To sort your copies, see Sorting copies using the ADF on page 27.) If the LCD shows “Please wait” and the machine stops copying while you are making multiple copies, please wait for 30 to 40 seconds until the machine finishes the color registration and cleaning process of the belt unit.
  • Page 39: Copy Options (Temporary Settings)

    Enlarging or reducing the Press Black Start or Color Start. image copied Note Page Layout Options 2 in 1(P), 2 in 1(L), 4 You can choose the following enlargement or in 1(P) or 4 in 1(L) are not available with reduction ratios: Enlarge/Reduce.
  • Page 40: Using The Options Key

    Chapter 4 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then Press OK Press a or b, then Press OK...
  • Page 41: Improving Copy Quality

    You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Load your document in the ADF.
  • Page 42: Adjusting Brightness, Contrast And Color

    Chapter 4 Adjusting brightness, Press Options. Press a or b to choose Contrast. contrast and color Press OK. Press a or b to increase or decrease the Brightness contrast. Press OK. Adjust the copy brightness to make copies darker or lighter.
  • Page 43: Making N In 1 Copies

    You can reduce the amount of paper used 2 in 1 (P) when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.
  • Page 44: Tray Selection

    Stop/Exit to cancel the Press OK. operation. Press a or b to choose MP>T1, T1>MP, If you run out of memory, you can add it. See and MP(XXX) #1(XXX) Memory board on page 45. Press OK.
  • Page 45: Section Iii Software

    Section III Software Software and network features...
  • Page 46: Software And Network Features

    USER’S GUIDE) from the top menu. connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section. You can find information on these features:...
  • Page 47 Section IV Appendixes Safety and legal Option Troubleshooting and routine maintenance Menu and features Specifications Glossary...
  • Page 48: A Safety And Legal

    Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a standard, grounded AC power outlet. Choose a location where the temperature remains between 50° F and 90.5° F (10° C and 32.5° C) and the humidity is between 20% to 80% (without condensation).
  • Page 49: To Use The Machine Safely

    Safety and legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet.
  • Page 50 DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
  • Page 51 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink, washing machine, or in a wet basement or near a swimming pool.
  • Page 52: Important Information

    If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
  • Page 53: Industry Canada Compliance Statement (Canada Only)

    Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada. Disconnect device This product must be installed near an electrical jack that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical jack to shut off power completely.
  • Page 54: Fda Regulations

    This product should never be placed in a built-in installation unless proper ventilation is provided. 7 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source. If you are not sure, contact a qualified electrician.
  • Page 55 8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.
  • Page 56: Legal Limitations For Copying

    Color reproductions of certain documents are illegal and many result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
  • Page 57: Trademarks

    Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S. and other countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Macintosh and TrueType are registered trademarks of Apple Inc.
  • Page 58: B Option

    Option Option This machine has the following optional accessory. You can increase the capabilities of the machine with this item. DIMM memory...
  • Page 59: Memory Board

    • For more information, call Brother You can expand the memory up to 576 MB by Customer Service. installing dual in-line memory modules (SO-DIMMs). When you add the optional...
  • Page 60 (1), then tilt it toward the interface board until it clicks into place (2). Put the DIMM covers (2 and 1) back on. Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cable.
  • Page 61: Troubleshooting And Routine Maintenance Troubleshooting

    If you are having difficulty with your machine If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 62: Printing Difficulties

    Check the settings in your application to make sure it is set up to work with your machine. The machine prints the first couple Check the settings in your application to make sure that it is set up to work with of pages correctly, then some your machine.
  • Page 63: Paper Handling Difficulties

    Difficulties Suggestions Cannot print over a wired Network. Make sure your machine is powered on and is on-line and in Ready mode. Print the Network Configuration list to see your current Network settings. (See User Settings List on page 22.) Reconnect the LAN cable to the hub to verify that the cable and network connections are good.
  • Page 64 The firewall setting on your PC may be rejecting the does not work. necessary network connection. Follow the instructions below to configure your firewall. If you are using a personal firewall software, see the User’s Guide for your The network printing feature does software or contact the software manufacturer.
  • Page 65 2. In Port number: Enter “54925”. 3. Make sure UDP is selected. Then click OK. Make sure that the new setting is added and is checked, and then click Apply. If you still have trouble with your network connection such as network scanning or printing, check File and Printer Sharing box in the Exceptions tab and then click Apply.
  • Page 66: Improving The Print Quality

    Improving the print quality If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.
  • Page 67 Replacing a toner cartridge on page 96.) One of the toner cartridges may be damaged. Identify the missing color and put in a new toner cartridge for the color with the white line. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 68 Clean the corona wires and the drum unit for the color causing the problem. (See Cleaning the corona wires on page 83 and Cleaning the drum unit on page 86.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 101.) Gray or colored background Make sure that you use paper that meets our specifications.
  • Page 69 The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 101.) Put in a new belt unit. (See Replacing the belt unit on page 107.) All one color Clean the corona wires of the drum unit for the color causing the problem.
  • Page 70 If the color misregistration is not corrected after registering the color manually, take all the toner cartridges out of the drum unit and turn the drum unit over, then make sure that four drum unit gears are in the home position. The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration.
  • Page 71 9 and Basic tab in the Software User’s Guide on the CD-ROM.) Turn over the stack of paper in the tray or rotate the paper 180° in the input tray. Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 101.)
  • Page 72 9 and Basic tab in the Software User’s Guide on the CD-ROM.) Make sure that the release lever of the fuser unit is in the closed position. Call Brother Customer Service to replace the fuser unit.
  • Page 73 Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray.
  • Page 74 Envelope creases Open the back cover. Pull down the two gray levers, one on the left-hand side and one on the right-hand side to the envelope position, as shown in the illustration below. Close the back cover and re-send the print job.
  • Page 75 White lines or ribbing down the Choose Thin Paper mode in the printer driver and re-send the print page on duplex print job. If the problem is not solved after printing a few pages, follow these steps: ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
  • Page 76 DO NOT touch the surface of the photosensitive drum. Take all the toner cartridges out of the drum unit and turn the drum unit over. Wipe the toner on the edge of drum unit with a dry lint free soft cloth as shown in the illustration.
  • Page 77: Error And Maintenance Messages

    Troubleshooting and routine maintenance Error and maintenance messages As with any sophisticated office product, error and maintenance messages may be displayed. The most common error and maintenance messages are shown below. Error Message Cause Action Calibration failed. Press Black Start or Color Start and try it Calibrate again.
  • Page 78 15 minutes with the power on. The fuser unit is too hot. It is time to replace the fuser unit. Call Brother Customer Service to replace the Fuser Unit End fuser unit. The machine has a mechanical Turn off the machine’s power switch and then...
  • Page 79 The paper is jammed in the paper (See Paper jams on page 68.) Jam Tray 1 tray of the machine. It is time to replace the laser unit. Call Brother Customer Service to replace the Laser Unit End laser unit. The temperature of the machine...
  • Page 80 112.) Waste Toner Soon The waste toner box is almost full. Be ready to replace the waste toner box. (See Replacing the waste toner box on page 112.) Wrong Paper Size The paper in the tray is not the Load the correct size of paper in the tray.
  • Page 81: Document Jams

    Pull the jammed document out to the The document may get jammed if it is not right. inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam. Take out any paper from the ADF that is not jammed.
  • Page 82: Paper Jams

    Close the MP tray. Then, open the front cover and close it to reset the machine. Open the MP tray again. Fan the paper stack, and then put it back in the MP tray Note The LCD names for the paper trays are as follows: •...
  • Page 83 Troubleshooting and routine maintenance Paper is jammed in Paper Tray 1 Paper is jammed inside the machine If the LCD shows Jam Tray 1, follow these If the LCD shows Jam Inside, follow these steps. steps. Jam Tray 1 Jam Inside...
  • Page 84 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops.
  • Page 85 Hold the handles of drum unit when you unit completely out of the machine using carry it. DO NOT hold the sides of the drum the green handles on the drum unit. unit.
  • Page 86 Make sure that the gray lock so you can pull it out of the paper tray lever (1) is in the up position and opening. put the drum unit in the machine.
  • Page 87 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.
  • Page 88 Paper is jammed at the back of the Hold the green handle of the drum unit. Lift the drum unit up and then pull it out machine until it stops. If the LCD shows Jam Rear, follow these steps: Jam Rear Press the cover release lever to open the front cover.
  • Page 89 (1). Close the fuser cover (1) and lift the two green levers at the left and right hand sides. HOT SURFACE...
  • Page 90 Close the back cover. Close the front cover of the machine. Put the drum unit and toner cartridge assembly back in the machine.
  • Page 91: Routine Maintenance

    The drum unit contains toner, so handle it carefully. If toner scatters on your hands or Pull the paper tray completely out of the clothes, wipe or wash it off with cold water machine. at once. Cleaning the outside of the...
  • Page 92: Cleaning The Scanner

    Disconnect all cables, and unplug the cleaner, run your finger tip over the glass power cord from the AC power outlet. to see if you can feel anything on it. If you feel dirt or debris, clean the glass again Lift the document cover (1).
  • Page 93: Cleaning The Laser Scanner Windows

    Troubleshooting and routine maintenance Cleaning the laser scanner Hold the green handle of the drum unit. Lift the drum unit up and then pull it out windows until it stops. CAUTION DO NOT use isopropyl alcohol to clean the laser scanner windows.
  • Page 94 CAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 95 Troubleshooting and routine maintenance Put the drum unit back in the machine as follows. To prevent damage to the machine from static electricity, DO NOT touch the Make sure that the gray lock electrodes shown in the illustration. lever (1) is in the up position and put the drum unit in the machine.
  • Page 96 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
  • Page 97: Cleaning The Corona Wires

    Troubleshooting and routine maintenance Cleaning the corona wires Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. If you have print quality problems, clean the corona wires as follows: Turn off the machine’s power switch.
  • Page 98 DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Handle the toner cartridges carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 99 Hold the handle of the toner cartridge unit by gently sliding the green tab from and slide the toner cartridge into the left to right and right to left several times. drum unit. Make sure that you match the toner cartridge color to the same color...
  • Page 100: Cleaning The Drum Unit

    Cleaning the drum unit Push the drum unit in until it stops. If you have print quality problems, clean the drum unit as follows. Turn off the machine’s power switch. Disconnect all cables, and unplug the power cord from the AC power outlet.
  • Page 101 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
  • Page 102 CAUTION Hold the handles of drum unit when you We recommend that you place the toner carry it. DO NOT hold the sides of the drum cartridges on a clean, flat surface with a unit. piece of disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 103 Turn the drum unit over by holding the green handles. Make sure that the drum To avoid print quality problems, DO NOT unit gears (1) are on the left hand side. touch the shaded parts shown in the illustrations. See the print sample to identify the color causing the problem.
  • Page 104 The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration. Make sure that the number on each of the four drum unit gears matches the corresponding number on the side of the drum unit.
  • Page 105 Troubleshooting and routine maintenance Hold the handle of the toner cartridge Put the drum unit back in the machine as and slide the toner cartridge into the follows. drum unit. Make sure that you match the Make sure that the gray lock...
  • Page 106 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
  • Page 107: Replacing The Consumable Items

    Approx. yields based on 5% page coverage (Letter). The actual number of printed pages will vary depending on the print jobs and paper you use. When printing on Letter size paper at 5% print coverage for CMYK each. The actual number of printed pages will vary depending on the print jobs and paper you use.
  • Page 108 Approx. yields based on 5% page coverage (Letter). The actual number of printed pages will vary depending on the print jobs and paper you use. When printing on Letter size paper at 5% print coverage for CMYK each. The actual number of printed pages will vary depending on the print jobs and paper you use.
  • Page 109 Drum yield is approximate, and may vary by type of use. When printing on Letter size paper. When printing on Letter or A4 size paper. The actual number of printed pages will vary depending on the print jobs and paper you use.
  • Page 110: Replacing A Toner Cartridge

    DO NOT touch on page iii.) the shaded parts shown in the illustration. Note It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.
  • Page 111 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops. Hold the handle of the toner cartridge and pull it out of the drum unit.
  • Page 112 Genuine Brother Brand replacement toner cartridges. Use or attempted use of DO NOT put a toner cartridge into a fire. It potentially incompatible toner and/or could explode, resulting in injuries. cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality.
  • Page 113 CAUTION CAUTION DO NOT use flammable substances near Be sure to return the tab to the home the machine. DO NOT use any type of position (b) (1). If you do not, printed pages spray to clean the inside or outside of the may have a vertical stripe machine.
  • Page 114 Remove the orange protective cover. Push the drum unit in until it stops. Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color...
  • Page 115: Replacing The Drum Unit

    Drum End Soon, the drum unit is near the Because we have no control over the end of its life and it is time to buy a new one. many factors that determine the actual Even if the LCD shows Drum End Soon,...
  • Page 116 Turn off the machine’s power switch. Hold the green handle of the drum unit. Press the front cover release button and Lift the drum unit up and then pull it out then open the front cover. until it stops.
  • Page 117 We recommend that you place the drum completely out of the machine using the unit on a clean, flat surface with a piece of green handles on the drum unit. disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 118 Hold the handle of the toner cartridge and pull it out of the drum unit. Repeat Hold the handles of drum unit when you this for all the toner cartridges. carry it. DO NOT hold the sides of the drum unit.
  • Page 119 Hold the handle of the toner cartridge CAUTION and slide the toner cartridge into the drum unit. Make sure that you match the We recommend that you place the toner toner cartridge color to the same color cartridges on a clean, flat surface with a...
  • Page 120 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
  • Page 121: Replacing The Belt Unit

    Change Belt Unit CAUTION DO NOT touch the surface of the belt unit. Close the front cover of the machine. If you touch it, it could degrade print quality. Damage caused by improper handling of the belt unit may void your warranty.
  • Page 122 Replacing the belt unit Hold the green handle of the drum unit. Lift the drum unit up and then pull it out Turn off the machine’s power switch. until it stops. Press the front cover release button and then open the front cover.
  • Page 123 Hold the handles of drum unit when you completely out of the machine using the carry it. DO NOT hold the sides of the drum green handles on the drum unit. unit.
  • Page 124 Put the new belt unit in the machine. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place. CAUTION We recommend that you place the belt unit...
  • Page 125 Troubleshooting and routine maintenance Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
  • Page 126: Replacing The Waste Toner Box

    Waste Toner Full WARNING DO NOT reuse the waste toner box. When you replace the belt unit with a new one, you need to reset the belt unit counter by completing the following steps: Turn on the machine’s power switch.
  • Page 127 Troubleshooting and routine maintenance Replacing the waste toner box Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. WARNING DO NOT put the waste toner box into a fire.
  • Page 128 Hold the handles of drum unit when you completely out of the machine using the carry it. DO NOT hold the sides of the drum green handles on the drum unit. unit.
  • Page 129 Troubleshooting and routine maintenance Hold the green parts of the belt unit with Remove the waste toner box from the both hands and lift the belt unit up, then machine using the green handle. pull it out. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.
  • Page 130 Push down on Make sure that the gray lock the green area of the belt unit to lock it in lever (1) is in the up position and place. put the drum unit in the machine.
  • Page 131 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.
  • Page 132: Packing And Shipping The Machine

    (4 pieces) your fingers when you put the machine down. 5 A piece of paper (Letter or A4) to protect the belt unit (supplied by the user) 6 Joints for attaching cartons (4 pieces)
  • Page 133: Repacking The Machine

    Troubleshooting and routine maintenance Repacking the machine Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. Turn off the machine’s power switch, and unplug all the cables from the machine.
  • Page 134 We recommend that you place the drum completely out of the machine using the unit on a clean, flat surface with a piece of green handles on the drum unit. disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 135 Put the belt unit back in the machine. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt unit to lock it in place. CAUTION We recommend that you place the belt unit...
  • Page 136 (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1). Put a piece of paper (letter or A4) on the belt unit to prevent damage to the belt unit.
  • Page 137 Troubleshooting and routine maintenance Push the drum unit back in until it Note stops. When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.
  • Page 138 (1) in the lower machine. Match the right side of the carton (2). Put the upper carton (3) over machine to the “R” mark on one of the the machine and the lower carton. styrofoam pieces (1), and the left side of Match the joint holes (4) of the upper the machine to the “L”...
  • Page 139: Machine Information

    Troubleshooting and routine maintenance Machine information Put the four joints (1) into the holes of the carton using steps A and B as shown below. Checking the serial number You can see the machine’s serial number on the LCD. Press Menu, 5, 1.
  • Page 140: Checking The Remaining Life Of Parts

    Checking the remaining life of parts You can view the remaining life of these parts on the LCD. Press Menu, 5, 4. Machine Info. 4.Parts Life Press a or b to choose 1.Drum, 2.Belt Unit, 3.PF Kit MP, 4.PF Kit 1, 5.Fuser or 6.Laser.
  • Page 141: Menu And Features

    Go back to the previous menu level or forward to the next menu level. Your menu settings are stored permanently, and in the event of a power failure will not be Exit the menu. lost. Temporary settings (for example, Contrast) will be lost.
  • Page 142: How To Access The Menu Mode

    Press OK. The LCD will then show the next menu level. Press a or b to scroll to your next menu selection. Press OK. When you have finished setting an option, the LCD shows Accepted.
  • Page 143: Menu Table

    Menu and features Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page Sets the type of paper in 1.General 1.Paper Type...
  • Page 144 Increases the page yield 4.Ecology 1.Toner Save of the toner cartridge. Off* Conserves power. 2.Sleep Time (000-240) 005Min* Selects the tray that will 5.Tray Use 1.Copy Tray#1 Only be used for Copy mode. MP Only MP>T1* T1>MP Selects the tray that will 2.Print...
  • Page 145 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the red color for 2.Copy 4.Color Adjust 1.Red b -nnnno+ a copies. (continued) b -nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a Adjusts the green color for 2.Green...
  • Page 146 Software (continued) User’s 2.Exit Guide on Set the interval time you 2.Frequency CD-ROM. want to carry out the auto Medium* registration. High — Print the chart to manually 7.Manual Regist. 1.Print Chart check the registration of the colors.
  • Page 147 Specifies the IP address 8.DNS Server of the primary or 000.000.000.000 secondary DNS server. (Secondary) 000.000.000.000 Automatically allocates 9.APIPA the IP address from the link local address range. Sets the IPv6 protocol On. 0.IPv6 Off* Chooses the Ethernet link 2.Ethernet Auto* mode.
  • Page 148 List machine has printed during its life. Copy Print 3.User Settings — — You can print a list of your settings including the network configuration. — You can check the 4.Parts Life 1.Drum percentage of a machine 2.Belt Unit...
  • Page 149: Entering Text

    To enter a space in a name, press c twice between characters. Making corrections If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect character, and then press Clear/Back. Repeating letters To enter a character on the same key as the previous character, press c to move the cursor right before pressing the key again.
  • Page 150 Special characters and symbols Press l or #, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
  • Page 151: Specifications

    64 MB ADF (automatic document Up to 35 pages (Staggered) [20 lb (80 g/m feeder) Recommended Environment for Best Results: Temperature: 68° F to 86° F (20 to 30° C) Humidity: 50% - 70% Paper: Xerox 4200 (20 lb/Letter) Paper Tray...
  • Page 152: Print Media

    16 to 43 lb (60 to 163 g/m Maximum paper tray capacity: Up to 50 sheets of 20 lb (80 g/m ) plain paper Up to 3 envelopes Paper Output Up to 150 sheets (face down print delivery to the output paper tray)
  • Page 153: Copy

    The copy speed may change depending on the type of document you copy. From the standard paper tray. When making a B&W copy from the scanner glass in text quality mode at the 25 to 150% ratio. First copy out time may change if the machine is calibrating or registering itself.
  • Page 154: Scan

    Gray Scale 256 levels ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows XP/Windows Vista™ (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) When using the scanner glass...
  • Page 155: Print

    LAN cable Use an Ethernet UTP cable category 5 or greater. Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. Third party USB ports are not supported.
  • Page 156: Computer Requirements

    (Ethernet) Solo/Duo, PowerPC G3 350MHz For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP.
  • Page 157: Consumable Items

    Approx. yields based on 5% page coverage (Letter) Drum yield is approximate, and may vary by type of use. When printing on Letter or A4 size paper When printing on Letter or A4 size paper at 5% print coverage for CMYK each.
  • Page 158: Ethernet Wired Network

    Ethernet wired network Network board model NC-6500h name You can connect your machine to a network for Network Printing and Network Scanning Support for ® ® ® Windows 2000 Professional, Windows XP, Windows ® Professional x64 Edition, Windows Vista™, Windows Server 2003 ®...
  • Page 159: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Temporary settings The document can be placed in the ADF You can select certain options for each...
  • Page 160: Index

    ........ 25 using .............18 ® ® tray selection ........30 Apple Macintosh using ADF .........18 See Software User’s Guide on the using scanner glass ......19 CD-ROM. Data LED ........... 6 Belt unit ..........107 Document Brother how to load accessories and supplies .......
  • Page 161 HELP N in 1 (page layout) ......... 29 LCD messages ........127 Network Menu Table ........ 127 printing using menu keys .........127 See Network User’s Guide on the CD-ROM. scanning See Software User’s Guide on the Jams CD-ROM. document ..........67 paper .............68 Job Cancel key ........
  • Page 162 Scanner glass, using ........19 Scanning See Software User’s Guide on the CD-ROM. Secure key ..........6 Serial number how to find....See inside front cover Service centers .......... ii Shipping the machine ......118 Sleep time ..........22 Sort ........... 24 Temporary copy settings ......25 Text, entering .........135...
  • Page 163 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
  • Page 164 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries. Using USA or Canada models overseas is at your own risk and may void your warranty.

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