Brother DCP-9040CN User Manual

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USER'S GUIDE
DCP-9040CN
DCP-9042CDN
Version 0
USA/CAN

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Summary of Contents for Brother DCP-9040CN

  • Page 1 USER’S GUIDE DCP-9040CN DCP-9042CDN Version 0 USA/CAN...
  • Page 2 If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-9040CN and DCP-9042CDN (circle your model number) Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a...
  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 4: Ordering Accessories And Supplies

    Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note...
  • Page 5: Usa And Canada

    Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
  • Page 6 ® Brother Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: What is NOT covered: This limited warranty (“warranty”) is given This warranty does not cover: only original end-user/retail 1 Physical damage to this Product; purchaser (referred to in this warranty as 2 Damage caused by improper installation, “Original Purchaser”) of the accompanying improper or abnormal use, misuse, neglect...
  • Page 7 Representative in troubleshooting as they diagnose the problem, provide access to this Product at reasonable times and provide adequate working space including heat, light, ventilation, electric current and outlets for the use of the Brother representative. © 2007 Brother International Corporation...
  • Page 8 BROTHER LASER PRINTER / MULTIFUNCTION CENTER ® FAX ON-SITE WARRANTY (Canada only) For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship.
  • Page 9: Table Of Contents

    Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the User’s Guides................. 2 Viewing documentation ................... 3 ® Accessing Brother support (for Windows ) ............5 Control panel overview ..................
  • Page 10 Section II Copy Making copies How to copy ......................26 LCD display for Copy mode................26 Making a single copy ..................26 Making multiple copies ..................26 Stop copying ....................26 Copy options (temporary settings) ...............27 Enlarging or reducing the image copied ............27 Using the Options key ...................28 Improving copy quality ...................29 Sorting copies using the ADF ................29 Adjusting brightness, contrast and color............30...
  • Page 11 Option Option ........................46 Memory board...................... 47 Installing extra memory ................. 47 Troubleshooting and routine maintenance Troubleshooting ....................49 If you are having difficulty with your machine ..........49 Improving the print quality ................54 Error and maintenance messages............... 65 Document jams....................69 Paper jams ....................
  • Page 12 Specifications General ......................142 Print media......................143 Copy ........................144 Scan........................145 Print ........................146 Interfaces ......................146 Computer requirements ..................147 Consumable items .....................148 Ethernet wired network ..................149 Glossary Index...
  • Page 13 Section I General General information Loading paper and documents General setup...
  • Page 14: General Information

    General information Using the Accessing the User’s documentation Guides Thank you for buying a Brother machine! This User’s Guide does not contain all the Reading the documentation will help you information about your machine. The make the most of your machine. advanced features of the Printer, Network and Scanner are explained in the Software and Network User’s Guides that you can find...
  • Page 15: Viewing Documentation

    HTML User’s Guide for stand-alone operations, Software User’s Guide To view the documentation, from the Start and Network User’s Guide. menu, point to Brother, DCP-9040CN or DCP-9042CDN from the program group, and This format is recommended for then click User’s Guides in HTML format.
  • Page 16 Chapter 1 ® Viewing documentation (Macintosh How to find scanning instructions There are several ways you can scan ® Turn on your Macintosh documents. You can find the instructions as Insert the Brother CD-ROM labeled follows: ® Macintosh into your CD-ROM drive. Software User's Guide: The following window will appear.
  • Page 17: Accessing Brother Support (For Windows ® )

    General information Accessing Brother support ® (for Windows You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. Click Brother Support on the main menu.
  • Page 18: Control Panel Overview

    Chapter 1 Control panel overview DCP-9040CN and DCP-9042CDN have the same control keys. 1 Copy keys: Options Lets you store your settings in the machine. Lets you temporarily change multiple copy settings. d or c Enlarge/Reduce Press to scroll backwards or forwards through menu selections.
  • Page 19 General information 7 Numeric keys Use to enter text. 8 Stop/Exit Stops an operation or exits from a menu. 9 Start: Color Lets you start making copies in full color. Black Lets you start making copies in black & white.
  • Page 20: Data Led Indications

    Chapter 1 Data LED indications The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status. LED Status Machine Status Description LED is off. Ready Mode The power switch is off or there is no print data in the machine.
  • Page 21: Loading Paper And Documents

    Loading paper and documents Loading paper and Loading plain paper in the paper tray envelopes Unfold the output paper tray support The machine can feed paper from the flap (1). standard paper tray or multi-purpose tray. When printing on plain paper 16 to 28 lb (60 to 105 g/m ) use the paper tray.
  • Page 22 Chapter 2 While pressing the green paper-guide Push the paper tray firmly back into the release lever (1), slide the paper guides machine. to fit the paper size. Make sure that the guides are firmly in the slots. Fan the stack of paper well to avoid paper feeding problems.
  • Page 23: Loading Envelopes, Labels, Post Cards Or Other Print Media In The Multi-Purpose Tray (Mp Tray)

    Loading paper and documents Loading envelopes, labels, Pull out the MP tray support flap (1). post cards or other print media in the multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper.
  • Page 24: Acceptable Paper And Other Media

    Chapter 2 Acceptable paper and Type and size of paper other media The machine loads paper from the installed standard paper tray or multi-purpose tray. Recommended paper Standard paper tray To get the best print quality, we suggest using Since the standard paper tray is a universal the following paper.
  • Page 25 Loading paper and documents The names for the paper trays in the printer driver and this Guide are as follows: Tray Name Standard paper tray Tray 1 Multi-purpose tray MP tray Paper capacity of the paper trays Paper size Paper types No.
  • Page 26: Handling And Using Special Paper

    Chapter 2 Handling and using special Types of paper to avoid paper CAUTION The machine is designed to work well with Some types of paper may not perform well most types of xerographic and bond paper. or may cause damage to your machine. However, some paper variables may have an DO NOT use paper: effect on print quality or handling reliability.
  • Page 27 Loading paper and documents Envelopes Note Most envelopes will be suitable for your • Before you print envelopes, you must ‘fan’ machine. However, some envelopes will the stack to avoid paper jams and have feed and print-quality problems misfeeds. because of the way they have been made. A •...
  • Page 28 Chapter 2 Types of envelopes to avoid • with sealing flaps that have not been folded at purchase CAUTION • with sealing flaps as shown in the figure below DO NOT use envelopes: • that are damaged, curled, wrinkled or an unusual shape •...
  • Page 29 Loading paper and documents Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the belt unit or rollers and cause jams...
  • Page 30: Loading Documents

    Chapter 2 Loading documents Place your document, face up top edge first, in the ADF until you feel it touch the feed roller. The LCD will show You can make copies, and scan from the ADF ADF Ready. (automatic document feeder) and from the scanner glass.
  • Page 31: Using The Scanner Glass

    Loading paper and documents Using the scanner glass CAUTION You can use the scanner glass to scan or If the document is a book or is thick, copy the pages of a book or one page at a DO NOT slam the cover or press on it. time.
  • Page 32: Unprintable Area

    Chapter 2 Unprintable area Unprintable area when printing from a computer Unprintable area for copies When using the default driver the printable area is smaller than the paper size, as shown The printable area of your machine begins at below. approximately 0.16 in.
  • Page 33: General Setup

    General setup Paper settings Paper size You can use nine sizes of paper for copying: Paper type Letter, Legal, Executive, A4, A5, A6, B5, B6 and Folio. Set up the machine for the type of paper you When you change the size of paper in the are using.
  • Page 34: Tray Use In Copy Mode

    Chapter 3 Tray use in copy mode Tray use in print mode You can change the priority tray that the You can change the default tray the machine machine will use for printing copies. will use for printing from your computer. When you choose Tray#1 Only or Press Menu, 1, 5, 2.
  • Page 35: Ecology Features

    General setup Ecology features LCD contrast You can change the contrast to make the Toner save LCD look lighter or darker. You can save toner using this feature. When Press Menu, 1, 6. you set toner save to On, print appears General Setup lighter.
  • Page 36 Chapter 3...
  • Page 37 Section II Copy Making copies...
  • Page 38: Making Copies

    Making copies How to copy Making a single copy Load your document. LCD display for Copy mode Press Black Start or Color Start. Making multiple copies Load your document. 1 Stack/Sort Use the numeric keys to enter the 2 Copy ratio and Copy layout number of copies (up to 99).
  • Page 39: Copy Options (Temporary Settings)

    Making copies Copy options Do one of the following: Press a or b to choose the (temporary settings) enlargement or reduction ratio you want. When you want to quickly change the copy Press OK. settings temporarily for the next copy, use the temporary Copy keys.
  • Page 40: Using The Options Key

    Chapter 4 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then Press OK Press a or b, then Press OK Quality Auto* Text...
  • Page 41: Improving Copy Quality

    Making copies Improving copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Load your document in the ADF.
  • Page 42: Adjusting Brightness, Contrast And Color

    Chapter 4 Adjusting brightness, Press Options. Press a or b to choose Contrast. contrast and color Press OK. Press a or b to increase or decrease the Brightness contrast. Press OK. Adjust the copy brightness to make copies darker or lighter. Press Black Start or Color Start.
  • Page 43: Making N In 1 Copies

    Making copies Making N in 1 copies If you are copying from the ADF: (page layout) Insert your document face up in the direction shown below: You can reduce the amount of paper used 2 in 1 (P) when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.
  • Page 44: Tray Selection

    Chapter 4 Out of memory Tray selection message You can change the tray use only for the next copy. If the memory becomes full while you are Load your document. making copies, the LCD message will guide you through the next step. Use the numeric keys to enter the If you get an Out of Memory message number of copies (up to 99).
  • Page 45: Section Iii Software

    Section III Software Software and network features...
  • Page 46: Software And Network Features

    ® (Windows ) on page 3. the list at the left of the window. From the Start menu, point to Brother, DCP-9040CN or DCP-9042CDN from the programs group, then click User’s Guides in HTML format.
  • Page 47 Section IV Appendixes Safety and legal Option Troubleshooting and routine maintenance Menu and features Specifications Glossary...
  • Page 48: A Safety And Legal

    Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a standard, grounded AC power outlet. Choose a location where the temperature remains between 50° F and 90.5° F (10° C and 32.5° C) and the humidity is between 20% to 80% (without condensation).
  • Page 49: To Use The Machine Safely

    Safety and legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet.
  • Page 50 To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover as shown in the illustration. To prevent injuries, be careful not to put your fingers in the area shown in the illustrations. DO NOT use a vacuum cleaner to clean up scattered toner.
  • Page 51 Safety and legal CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or unplug the cords during a lightning storm. WARNING IMPORTANT SAFETY INSTRUCTIONS When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink, washing machine, or in a wet basement or near a swimming pool.
  • Page 52: Important Information

    TEL: (908) 704-1700 declares, that the products Product Name: DCP-9040CN and DCP-9042CDN comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 53: Industry Canada Compliance Statement (Canada Only)

    Safety and legal Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES–003. Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada. Disconnect device This product must be installed near an electrical jack that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical jack to shut off power completely.
  • Page 54: Fda Regulations

    FDA regulations U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. The following label on the back of the machine indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States.
  • Page 55 Safety and legal 8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet.
  • Page 56: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and many result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
  • Page 57: Trademarks

    The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S.
  • Page 58: B Option

    Option Option This machine has the following optional accessory. You can increase the capabilities of the machine with this item. DIMM memory...
  • Page 59: Memory Board

    Option Memory board Installing extra memory This machine has 64 MB of standard memory Turn off the machine’s power switch. and one slot for optional memory expansion. You can expand the memory up to 576 MB by Disconnect the interface cable from the installing dual in-line memory modules machine, and then unplug the power (SO-DIMMs).
  • Page 60 Hold the DIMM by the edges and align the notches in the DIMM with the protrusions in the slot. Insert the DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). Put the DIMM covers (2 and 1) back on. Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cable.
  • Page 61: Troubleshooting And Routine Maintenance Troubleshooting

    Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you are having difficulty with your machine If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.
  • Page 62: Scanning Difficulties

    Printing difficulties (Continued) Difficulties Suggestions The machine prints unexpectedly Pull out the paper tray and wait until the machine stops printing. Then turn off or it prints garbage. the machine’s power switch and disconnect from the power for several minutes. Check the settings in your application to make sure it is set up to work with your machine.
  • Page 63: Paper Handling Difficulties

    Troubleshooting and routine maintenance Paper handling difficulties Difficulties Suggestions The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.
  • Page 64 Network difficulties (Continued) Difficulties Suggestions The network scanning feature ® (For Windows only) The firewall setting on your PC may be rejecting the does not work. necessary network connection. Follow the instructions below to configure your firewall. If you are using a personal firewall software, see the User’s Guide for your The network printing feature does software or contact the software manufacturer.
  • Page 65 Troubleshooting and routine maintenance Network difficulties (Continued) Difficulties Suggestions The network scanning feature ® For Windows Vista users: does not work. Click the Start button, Control Panel, Network and Internet, Windows The network printing feature does Firewall and click Change settings. not work.
  • Page 66: Improving The Print Quality

    Improving the print quality If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.
  • Page 67 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Colored streaks or bands down One of the toner cartridges may be damaged. Replace the toner the page cartridge that matches the color of the streak or band. (See Replacing a toner cartridge on page 101.) Clean all four corona wires (one for each color) of the drum unit by ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 68 Examples of poor print Recommendation quality Colored or white spots at 2.95 in. intervals (75 mm) Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause colored or white spots to ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 69 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Ghost Make sure that you use paper that meets our specifications. Rough- surfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 12.) Make sure that you choose the proper media type in the printer driver ’...
  • Page 70 Examples of poor print Recommendation quality Color misregistration Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 106.) Make sure that the belt unit is installed properly. (See Replacing the ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 71 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Uneven density appears Identify the color that is uneven and put in a new toner cartridge for periodically across the page that color. (See Replacing a toner cartridge on page 101.) The drum unit may be damaged.
  • Page 72 Examples of poor print Recommendation quality Offset image ’ Check the machine s environment. Conditions such as high temperatures and high humidity can cause this problem. (See Choosing a location on page 36.) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 73 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Curled or waved Make sure that you choose the proper media type in the printer driver ’ or in the machine s Paper Type menu setting. (See Acceptable paper and other media on page 12 and Basic tab in the Software User’s Guide on the CD-ROM.) Check the paper type and quality.
  • Page 74 Examples of poor print Recommendation quality Envelope creases Open the back cover. Pull down the two gray levers, one on the left-hand side and one on the right-hand side to the envelope position, as shown in the illustration below. Close the back cover and re-send the print job. Note When you have finished printing, open the back cover and reset the two gray levers back to their original position.
  • Page 75 Troubleshooting and routine maintenance Examples of poor print Recommendation quality White lines or ribbing down the Choose Thin Paper mode in the printer driver and re-send the print page on duplex print job. If the problem is not solved after printing a few pages, follow these steps: ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 76 Examples of poor print Recommendation quality Toner scatter or toner stain on CAUTION the edge of duplex pages We recommend that you place the drum unit and toner cartridges on a ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. clean, flat surface with a piece of disposable paper underneath them in ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 77: Error And Maintenance Messages

    Troubleshooting and routine maintenance Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and show the appropriate message. The most common error and maintenance message are shown below.
  • Page 78 Error Message Cause Action The temperature of the drum unit Make sure that you can hear the fan in the Cooling Down or toner cartridge is too hot. The machine spinning and that the exhaust outlet Wait for a while machine will pause its current isn't blocked by something.
  • Page 79 Troubleshooting and routine maintenance Error Message Cause Action The paper is jammed in the back (See Paper jams on page 70.) Jam Rear of the machine. The paper is jammed inside the (See Paper jams on page 70.) Jam Inside machine.
  • Page 80 Error Message Cause Action Registration failed. Press Black Start or Color Start and try Registration again. Do one of the following: Try Manual Registration, Menu, 3, 7. (See Manual Registration on the Software User’s Guide on the CD-ROM.) Put in a new belt unit. (See Replacing the belt unit on page 112.) Put in a new drum unit.
  • Page 81: Document Jams

    Troubleshooting and routine maintenance Document jams Document is jammed under the document cover If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. Document is jammed in the top of the Lift the document cover.
  • Page 82: Paper Jams

    Paper jams Remove any jammed paper from in and around the MP tray. To clear paper jams, please follow the steps in this section. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 83 Troubleshooting and routine maintenance Paper is jammed in Paper Tray 1 Paper is jammed inside the machine If the LCD shows Jam Tray 1, follow these If the LCD shows Jam Inside, follow these steps. steps. Jam Tray 1 Jam Inside Pull the paper tray completely out of the Pull the paper tray completely out of the machine.
  • Page 84 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops.
  • Page 85 Troubleshooting and routine maintenance Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit up and pull the drum Hold the handles of drum unit when you unit completely out of the machine using carry it.
  • Page 86 The jammed paper may be pulled out Put the drum unit back in the machine as with the toner cartridge and drum unit follows. assembly, or this may release the paper Make sure that the gray lock so you can pull it out of the paper tray lever (1) is in the up position and opening.
  • Page 87 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
  • Page 88 Paper is jammed at the back of the Hold the green handle of the drum unit. Lift the drum unit up and then pull it out machine until it stops. If the LCD shows Jam Rear, follow these steps: Jam Rear Press the cover release lever to open the front cover.
  • Page 89 Troubleshooting and routine maintenance Pull down the two green levers, one on Using both hands, gently pull the the left-hand-side and one on the right- jammed paper out of the fuser unit. hand-side, as shown in the illustration below, and then fold down the fuser cover (1).
  • Page 90 Close the back cover. Close the front cover of the machine. Put the drum unit and toner cartridge assembly back in the machine. Paper is jammed underneath Paper Tray 1 or in the fuser unit (DCP-9042CDN only) If the LCD shows Jam Duplex, follow these steps: Jam Duplex Pull the paper tray completely out of the...
  • Page 91 Troubleshooting and routine maintenance If paper is not caught inside the HOT SURFACE machine, check underneath the paper tray. After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
  • Page 92 Close the back cover. Put the paper tray firmly back in the machine.
  • Page 93: Routine Maintenance

    Troubleshooting and routine maintenance Routine maintenance Cleaning the outside of the machine WARNING Clean the outside of the machine as Use neutral detergents. follows: Turn off the machine’s power switch. DO NOT use cleaning materials that Disconnect all cables, and unplug the contain ammonia, alcohol, any type of power cord from the AC power outlet.
  • Page 94: Cleaning The Scanner

    Wipe the inside of the paper tray with a In the ADF unit, clean the white bar (1) dry, lint-free cloth to remove dust. and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with a non-flammable, ammonia-free glass cleaner.
  • Page 95: Cleaning The Laser Scanner Windows

    Troubleshooting and routine maintenance Cleaning the laser scanner Hold the green handle of the drum unit. Lift the drum unit up and then pull it out windows until it stops. CAUTION Use only a dry, lint-free cloth to clean the laser scanner windows.
  • Page 96 Release the gray lock lever (1) that is on HOT SURFACE the left side of the machine. Lift the front of the drum unit and pull the drum unit After you have just used the machine, some completely out of the machine using the internal parts of the machine will be green handles on the drum unit.
  • Page 97 Troubleshooting and routine maintenance Put the drum unit back in the machine as follows. To prevent damage to the machine from static electricity, DO NOT touch the Make sure that the gray lock electrodes shown in the illustration. lever (1) is in the up position and put the drum unit in the machine.
  • Page 98 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine. Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables.
  • Page 99: Cleaning The Corona Wires

    Troubleshooting and routine maintenance Cleaning the corona wires Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. If you have print quality problems, clean the corona wires as follows: Turn off the machine’s power switch.
  • Page 100 Push to release the latches of the white CAUTION corona wire cover (1), and then open the cover. We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
  • Page 101 Troubleshooting and routine maintenance Clean the corona wire inside the drum Hold the handle of the toner cartridge unit by gently sliding the green tab from and slide the toner cartridge into the left to right and right to left several times. drum unit.
  • Page 102: Cleaning The Drum Unit

    Cleaning the drum unit Push the drum unit in until it stops. If you have the following print quality problems, clean the drum unit as follows. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 103 Troubleshooting and routine maintenance Pull out the MP tray (1) and unfold the The following message appears on the MP tray support flap (2). LCD when the machine has finished cleaning. DRUM CLEANING COMPLETED Press Stop/Exit so that the machine returns to the Ready state.
  • Page 104 Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
  • Page 105 Troubleshooting and routine maintenance CAUTION CAUTION We recommend that you place the drum We recommend that you place the toner unit on a clean, flat surface with a piece of cartridges on a clean, flat surface with a disposable paper underneath it in case you piece of disposable paper underneath them accidentally spill or scatter toner.
  • Page 106 Turn the drum unit over by holding the CAUTION green handles. Make sure that the drum unit gears (1) are on the left hand side. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. See the print sample to identify the color causing the problem.
  • Page 107 Troubleshooting and routine maintenance Turn the drum unit gear toward you by Turn the drum unit gear toward you by hand while looking at the surface of the hand to return it to the home position. drum (1). The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in...
  • Page 108 Hold the handle of the toner cartridge Put the drum unit back in the machine as and slide the toner cartridge into the follows. drum unit. Make sure that you match the Make sure that the gray lock toner cartridge color to the same color lever (1) is in the up position and label on the drum unit, and make sure put the drum unit in the machine.
  • Page 109 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
  • Page 110: Replacing The Consumable Items

    Replacing the consumable items You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD. The following are maintenance messages that appear on the LCD in the Ready mode. These message provide advanced warnings to replace the consumable items before they run out.
  • Page 111 Troubleshooting and routine maintenance The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Consumable item Approximate life How to replace Order No. to replace Toner cartridges See Replacing a TN-110BK Toner Life End 2,500 pages (Black) standard toner cartridge...
  • Page 112 The following are maintenance messages that appear alternately with the normal message on the upper row of the LCD when the machine is in the Ready mode. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the consumable item’s end of life has been reached.
  • Page 113: Replacing A Toner Cartridge

    Troubleshooting and routine maintenance Replacing a toner cartridge Toner life end message When the following message appears on the Order Numbers: LCD, you need to replace the toner cartridge. The second line of the LCD indicates which Toner Cartridge Standard: color you need to replace.
  • Page 114 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops. Hold the handle of the toner cartridge and pull it out of the drum unit.
  • Page 115 Troubleshooting and routine maintenance CAUTION CAUTION We recommend that you place the toner Brother strongly recommends that you do cartridges on a clean, flat surface with a not refill the toner cartridges provided with piece of disposable paper underneath it in your machine.
  • Page 116 CAUTION CAUTION DO NOT use flammable substances near Be sure to return the tab to the home the machine. DO NOT use any type of position (b) (1). If you do not, printed pages spray to clean the inside or outside of the may have a vertical stripe machine.
  • Page 117 Troubleshooting and routine maintenance Remove the orange protective cover. Push the drum unit in until it stops. Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in...
  • Page 118: Replacing The Drum Unit

    Replacing the drum unit Note The drum unit is a consumable item, and Order Number: DR-110CL it is necessary to replace it periodically. There are many factors that determine the Drum end soon message actual drum life, such as temperature, humidity, type of paper and how much Drum End Soon toner you use for the number of pages per...
  • Page 119 Troubleshooting and routine maintenance Turn off the machine’s power switch. Hold the green handle of the drum unit. Press the front cover release button and Lift the drum unit up and then pull it out then open the front cover. until it stops.
  • Page 120 Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit We recommend that you place the drum completely out of the machine using the unit on a clean, flat surface with a piece of green handles on the drum unit.
  • Page 121 Troubleshooting and routine maintenance CAUTION To avoid print quality problems, DO NOT touch the shaded parts shown in the To prevent damage to the machine from illustrations. static electricity, DO NOT touch the electrodes shown in the illustration. Hold the handle of the toner cartridge and pull it out of the drum unit.
  • Page 122 Hold the handle of the toner cartridge CAUTION and slide the toner cartridge into the drum unit. Make sure that you match the We recommend that you place the toner toner cartridge color to the same color cartridges on a clean, flat surface with a label on the drum unit, and make sure piece of disposable paper underneath them that you fold down the toner cartridge...
  • Page 123 Troubleshooting and routine maintenance Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
  • Page 124: Replacing The Belt Unit

    Push the drum unit in until it stops. Press Menu, 5, 5. The LCD shows the part name of the counter that needs to be reset. Machine Info. 5.Reset Menu Press a or b to choose Drum. Press OK. Press 1 to reset the drum unit counter. Press Stop/Exit.
  • Page 125 Troubleshooting and routine maintenance Replacing the belt unit Hold the green handle of the drum unit. Lift the drum unit up and then pull it out Turn off the machine’s power switch. until it stops. Press the front cover release button and then open the front cover.
  • Page 126 Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit Hold the handles of drum unit when you completely out of the machine using the carry it.
  • Page 127 Troubleshooting and routine maintenance Hold the green parts of the belt unit with Unpack the new belt unit, and remove both hands and lift the belt unit up, then the protective cover and paper. pull it out. Put the new belt unit in the machine. Match the h mark on the belt unit to the g mark on the machine.
  • Page 128 Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
  • Page 129: Replacing The Waste Toner Box

    Troubleshooting and routine maintenance Push the drum unit in until it stops. Press Menu, 5, 5. The LCD shows the part name of the counter that needs to be reset. Machine Info. 5.Reset Menu Press a or b to choose Belt Unit. Press OK.
  • Page 130 Replacing the waste toner box Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. WARNING DO NOT reuse the waste toner box. DO NOT put the waste toner box into a fire. It could explode, resulting in injuries.
  • Page 131 Troubleshooting and routine maintenance Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit Hold the handles of drum unit when you completely out of the machine using the carry it.
  • Page 132 Hold the green parts of the belt unit with Remove the waste toner box from the both hands and lift the belt unit up, then machine using the green handle. pull it out. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.
  • Page 133 Troubleshooting and routine maintenance Put the belt unit back in the machine. Put the drum unit back in the machine as Match the h mark on the belt unit to the follows. g mark on the machine. Push down on Make sure that the gray lock the green area of the belt unit to lock it in lever (1) is in the up position and...
  • Page 134 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
  • Page 135: Packing And Shipping The Machine

    Troubleshooting and routine maintenance Packing and shipping Make sure that you have the following parts for repacking: the machine If for any reason you must move or ship your machine, carefully re-pack the machine in the original packing material to avoid any damage during transport.
  • Page 136: Repacking The Machine

    Repacking the machine Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. Turn off the machine’s power switch, and unplug all the cables from the machine. Unplug the power cord from the AC power outlet.
  • Page 137 Troubleshooting and routine maintenance Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit We recommend that you place the drum completely out of the machine using the unit on a clean, flat surface with a piece of green handles on the drum unit.
  • Page 138 Hold the green parts of the belt unit with Remove the waste toner box from the both hands and lift the belt unit up, then machine using the green handle and pull it out. place it into the plastic bag included in the carton.
  • Page 139 Troubleshooting and routine maintenance Insert the original orange packing Put the drum unit back in the machine as material for locking the belt unit as follows. shown in the illustration. Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine.
  • Page 140 Push the drum unit back in until it Note stops. When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Insert the original orange packing material for the drum unit until as shown in the illustration, and then close the...
  • Page 141 Troubleshooting and routine maintenance Two people should place the machine Put the two styrofoam pieces for the into the plastic bag and put the machine toner cartridges on the top of the on the styrofoam pieces (1) in the lower machine.
  • Page 142: Machine Information

    Machine information Put the four joints (1) into the holes of the carton using steps A and B as shown below. Checking the serial number You can see the machine’s serial number on the LCD. Press Menu, 5, 1. Machine Info. 1.Serial No.
  • Page 143: Checking The Remaining Life Of Parts

    Troubleshooting and routine maintenance Checking the remaining life of parts You can view the remaining life of these parts on the LCD. Press Menu, 5, 4. Machine Info. 4.Parts Life Press a or b to choose 1.Drum, 2.Belt Unit, 3.PF Kit MP, 4.PF Kit 1, 5.Fuser or 6.Laser.
  • Page 144: Menu And Features

    Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
  • Page 145: How To Access The Menu Mode

    Menu and features How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Copy menu. Press 3 for Printer menu. Press 4 for LAN menu. Press 5 for Machine Info. menu. You can also scroll through each menu level by pressing a or b for the direction you want.
  • Page 146: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page Sets the type of paper in 1.General 1.Paper Type 1.MP Tray Thin the MP tray.
  • Page 147 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Adjusts the volume level 1.General 3.Beeper of the beeper. Setup (continued) Med* High Increases the page yield 4.Ecology 1.Toner Save of the toner cartridge. Off* Conserves power. 2.Sleep Time (000-240) 005Min* Selects the tray that will...
  • Page 148 Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the red color for 2.Copy 4.Color Adjust 1.Red b -nnnno+ a copies. (continued) b -nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a Adjusts the green color for 2.Green b -nnnno+ a copies.
  • Page 149 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjust the print position of 3.Printer 6.Auto Regist. 1.Registration 1.Start each color automatically. Software (continued) User’s 2.Exit Guide on Set the interval time you 2.Frequency CD-ROM. want to carry out the auto Medium* registration.
  • Page 150 Main Menu Submenu Menu Selections Options Descriptions Page (Primary) Specifies the IP address 4.LAN 1.TCP/IP 7.WINS Server of the primary or Network (continued) (continued) 000.000.000.000 secondary WINS server. User’s (Secondary) Guide on 000.000.000.000 CD-ROM. (Primary) Specifies the IP address 8.DNS Server of the primary or 000.000.000.000 secondary DNS server.
  • Page 151 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — — You can check the serial 5.Machine 1.Serial No. number of your machine. Info. 2.Page Counter — You can check the Total number of total pages the List machine has printed during its life.
  • Page 152: Entering Text

    Entering text When setting certain menu selections, you will need to type text characters. The numeric keys have letters printed on them. The keys: # and l do not have printed letters because they are used for special characters. Press the appropriate numeric key the required number of times to access the characters below: For setting Scan to FTP menu options Press three...
  • Page 153 Menu and features Special characters and symbols Press l or #, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l (space) ! "...
  • Page 154: Specifications

    19.0 in. (482 mm) 17.0 in. 19.2 in. (432 mm) (487 mm) Weight Without Drum/Toner Unit: 62.0 lb (28.1 kg) (DCP-9040CN) 63.3 lb (28.7 kg) (DCP-9042CDN) Noise level Sound power Operating (Copying): L d = 6.9 Bell Standby: d = 4.4 Bell Sound pressure Operating (Copying): LpAm = 54.5 dBA...
  • Page 155: Print Media

    Specifications Print media Paper Input Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5, A5, B6, A6, Executive, Legal and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m plain paper Multi-purpose tray (MP tray) Paper Type:...
  • Page 156: Copy

    Copy Copy Speed Up to 17 pages/minute (Letter size) (Black) Up to 17 pages/minute (Letter size) (Color) Color/Monochrome Yes/Yes Document Size ADF Width: 5.8 to 8.5 in. (148 to 215.9 mm) ADF Height: 5.8 to 14 in. (148 to 355.6 mm) Scanner Glass Width: Max.
  • Page 157: Scan

    Specifications Scan Color/Monochrome Yes/Yes TWAIN Compliant ® Yes (Windows 2000 Professional/XP/ ® XP Professional x64 Edition/Windows Vista ® Mac OS X 10.2.4 or greater WIA Compliant ® ® Yes (Windows XP/Windows Vista Color Depth 24 bit color Resolution Up to 19200 × 19200 dpi (interpolated) Up to 1200 ×...
  • Page 158: Print

    Print Emulations PCL6 BR-Script (PostScript) Level 3 Printer Driver ® Host-Based Driver for Windows 2000 Professional/ ® XP/XP Professional x64 Edition/Windows Vista ® Windows Server 2003 (print only via network) ® BR-Script (PPD file) for Windows 2000 Professional/ ® XP/XP Professional x64 Edition/Windows Vista ®...
  • Page 159: Computer Requirements

    Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Supported Processor Minimum Recommended Available Hard Operating System Interface Minimum Disk Space Version Software Speed Functions Drivers Applications Printing, USB, 64 MB 256 MB 150 MB 310 MB ®...
  • Page 160: Consumable Items

    Consumable items Toner Cartridge Life Standard Toner Cartridges: TN-110BK (Black): 2,500 pages TN-110C, TN-110M, TN-110Y 1,500 pages (Cyan, Magenta, Yellow): High-Yield Toner Cartridges: TN-115BK (Black): 5,000 pages TN-115C, TN-115M, TN-115Y 4,000 pages (Cyan, Magenta, Yellow): Drum Unit Life Expectancy DR-110CL: Approx.
  • Page 161: Ethernet Wired Network

    Specifications Ethernet wired network Network board model NC-6500h name You can connect your machine to a network for Network Printing and Network Scanning Support for ® ® ® Windows 2000 Professional, Windows XP, Windows ® ® Professional x64 Edition, Windows Vista , Windows Server 2003 ®...
  • Page 162: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Temporary settings The document can be placed in the ADF You can select certain options for each and scanned one page at a time copy without changing the default automatically.
  • Page 163: Index

    Index out of memory ........32 quality ........... 29 single ............ 26 Accessories and supplies ......ii sort (ADF only) ........29 ADF (automatic document feeder) temporary settings ........ 27 using .............18 ® ® tray selection ........32 Apple Macintosh using ADF ........18 See Software User’s Guide on the using scanner glass .......
  • Page 164 HELP N in 1 (page layout) ......... 31 LCD messages ........132 Network Menu Table ........ 132 printing using menu keys .........132 See Network User’s Guide on the CD-ROM. scanning See Software User’s Guide on the Jams CD-ROM. document ..........69 paper .............70 Job Cancel key ........
  • Page 165 Reducing Temporary copy settings ......27 copies ...........27 Text, entering ........140 Replacing Toner cartridge, replacing ..... 101 belt unit ........112 Toner save ..........23 drum unit ..........106 Tray selection .......... 32 toner cartridge ........101 Tray use, setting waste toner box ......117 copy ............
  • Page 166 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
  • Page 167 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries.

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Dcp-9042cdn

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