Troubleshooting; Camera - Kodak EASYSHARE ONE User Manual

9

Troubleshooting

Camera

For step-by-step product support, visit
and select Interactive Troubleshooting & Repairs.
Problem
Camera does not
turn on
Camera does not
turn off and the lens
does not retract
Camera buttons and
controls do not
function
Lens does not extend
when camera turns
on
Pictures remaining
number does not
decrease after you
take a picture
Picture orientation is
not accurate
Flash does not fire
73
Cause and/or solution
■
Remove the battery and verify that it is the correct type. Before
reinserting, be sure the battery is oriented so that the battery
contacts line-up with the contacts inside the battery slot on the
camera (page 3).
■
Place the camera on a compatible Kodak EasyShare camera dock or
printer dock (sold separately), then try again.
■
Connect the camera to a Kodak 5-volt AC adapter (sold separately),
then try again.
See page 93 for more battery information.
■
Camera may be in View
Capture position to extend lens and take pictures.
■
Remove the battery and wipe the contacts with a clean, dry cloth.
■
Insert a charged battery
■
Turn the camera off then on again
■
Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)
■
Set the Orientation Sensor to ON
■
The camera lens is pointing straight up or straight down. Tilt
camera slightly to allow the camera to better detect orientation.
■
Check the flash setting and change as needed
www.kodak.com/go/easyshare-onesupport
. Slide the Capture/View switch to the
(page 3).
(page
(page
www.kodak.com/go/support
4).
36).
(page 15).