Omron NS10-TV Series Setup Manual page 256

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7-3 Troubleshooting and Maintenance
Symptoms at
The screen is
blank and the
indicator is
flashing red.
The indicator
is lit red and
the screen is
blank.
Errors during PT Powerup
FATAL ERROR No. 01:
Touch Panel is not con-
nected: Please contact your
OMRON service center.
FATAL ERROR No. 02:
SRAM Initialization Error:
Please contact your
OMRON service center.
FATAL ERROR No. 03:
MAC Address Error: Please
contact your OMRON ser-
vice center.
FATAL ERROR No. 04: PT
Model type Identify Error:
Please contact your
OMRON service center.
ERROR No. 10: File System
Error: Please recover the
system program.
ERROR No. 10: Fail in load-
ing files or executing
program: Please recover the
system program.
ERROR No. 10: Fail in load-
ing files: Please recover the
system program.
7-8
Cause
PT
Automatic up-
load/download has
ended abnormally.
The PT is faulty,
or the system
program is
corrupted.
Message
The system program may be corrupted. Reinstall the system
program.
(Refer to 3-6 Using Memory Cards.)
If the same problem occurs after reinstalling the system
program, the PT may be faulty. Contact your nearest
OMRON representative.
An attempt may have been made to transfer screens that
are larger than the memory of the PT. Check the screen
data at the transfer destination.
Reinstall the system program. (Refer to 3-6 Using Memory
Cards.)
If the same problem occurs after reinstalling the system
program, the PT may be faulty. Contact your nearest
OMRON representative.
Cause
Touch panel error.
Hardware error in log
SRAM.
Incorrect MAC address.
Built-in model code cannot
be read.
File system is corrupted.
(A hardware fault occurred
or power was interrupted
during writing.)
File reading or program
execution failed.
A read-only file is being
transferred to the PT.
File reading failed.
Possible countermeasure
Possible countermeasure
Contact your nearest OMRON repre-
sentative.
Contact your nearest OMRON repre-
sentative.
Reinstall the system program by in-
serting the Memory Card containing
the recovery program in the PT and
resetting the PT or turning the power
supply OFF and ON again. (Refer to
3-6 Using Memory Cards in the Setup
Manual.)
When the PT contains a read-only
file, do a clean installation. After the
clean installation, verify that the pro-
ject data does not contain any read-
only files and transfer the project
data.
If the same problem occurs after re-
installing the system program, con-
tact your nearest OMRON represen-
tative.

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