Sensor (Fuser Exit): Paper Failed To Arrive Jam Service Check - Lexmark MB3442 Service Manual

Diagnostics and troubleshooting

Sensor (fuser exit): Paper failed to arrive jam service check

1. Check the fuser paper path for paper fragments and partially fed paper.
Is the fuser paper path free of paper fragments and partially fed paper?
◦ Yes:
Go to step 3.
◦ No:
Go to the next step.
2. Remove the paper fragments and partially fed paper.
Warning—Potential Damage
Do not remove any paper or paper fragments from the fuser using tools.
Does the problem remain?
◦ Yes:
Go to the next step.
◦ No:
The problem is solved.
3. Perform the following tests:
a. Remove paper in the tray, flip it over, and then reload paper.
b. Resend the print job.
Does the problem remain?
◦ Yes:
Go to the next step.
◦ No:
The problem is solved.
4. Replace the paper in the tray, and then resend the print job.
Does the problem remain?
◦ Yes:
Go to the next step.
◦ No:
The problem is solved.
5. Perform the following tests:
a. Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Sensor tests
b. Find the sensor (fuser exit).
c. Make sure that the sensor actuator freely moves and is not stuck.
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