Product Status Messages - Epson C11CE28401 User Manual

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen.
Note: If the screen is dark, press the screen to wake the product from sleep mode.
LCD screen message
Paper Jam
Printer Error
You need to replace the following ink Replace the ink packs indicated on the LCD screen.
supply unit(s).
Maintenance box is nearing end of its The maintenance box is near the end of its service life.
service life.
Maintenance box is at the end of its
service life. You need to replace it.
Invalid IP address and subnet mask. There is a problem with the network connection to your product.
Recovery mode
Parent topic: Solving Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Where to Get Help
Related tasks
Checking for Software Updates
Related topics
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes
Condition/solution
If paper is jammed in the product, follow the instructions in this
guide to remove the jammed paper from the indicated area.
A serious error has occurred. Turn the product off and then back
on again. If the error continues, check for a paper jam. If there is
no paper jam, contact Epson for support.
You must replace the maintenance box to continue printing.
An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from Epson's support website. If you still need help,
contact Epson for support.
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