Samsung WW22N6850QX/A2-00 User Manual
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Samsung WW22N6850QX/A2-00 User Manual

Samsung WW22N6850QX/A2-00 User Manual

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Summary of Contents for Samsung WW22N6850QX/A2-00

  • Page 1 Washer User manual WW22N6850Q*...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Regulatory Notice Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines...
  • Page 3 Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Declaration of conformity Specification sheet Cycle chart English 3...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features.

  • Page 5: Important Safety Precautions

    CALIFORNIA PROPOSITION 65 WARNING WARNING Cancer and Reproductive Harm - www.P65Warnings.ca.gov. Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. Read all instructions before using the appliance. 2.

  • Page 6: Critical Installation Warnings

    Keep all packaging materials out of the reach of children as these may be dangerous. • If a child places a plastic bag over his or her head, he or she can suffocate. If the appliance, power plug, or power cord is damaged, contact your nearest Samsung service center for service.

  • Page 7: Installation Cautions

    • Never plug the power cord into a socket that is not grounded correctly. Make sure that the socket is in accord with local and national regulations. Do not install this appliance near a heater or any flammable material. Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).

  • Page 8: Critical Usage Warnings

    • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center. • Failure to do so may result in electric shock or fire.
  • Page 9 Do not attempt to repair, disassemble, or modify the appliance yourself. • Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse. • If the appliance needs to be repaired or reinstalled, contact your nearest Samsung service center.

  • Page 10: Usage Cautions

    Safety information Do not let children (or pets) play in or on your washer. The washer door does not open easily from the inside and children may be seriously injured if trapped inside. Usage cautions CAUTION If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp, soft cloth.
  • Page 11 Using the product for business purposes qualifies as product misuse. If the product is used for business purposes, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 12 Safety information Do not touch the insides of the drum during or just after drying as it is hot. • This may result in burns. Do not insert your hand into the detergent drawer. • This may result in injury as your hand may be caught by the detergent input device. • Do not use the liquid detergent container (on applicable models only) for powdered detergent.

  • Page 13: Critical Cleaning Warnings

    Place socks and brassieres in a washing net and wash them with the other laundry. Do not wash large laundry items such as bedding in the washing net. • Failure to do so may result in injury due to abnormal vibrations. Do not use hardened detergent.

  • Page 14: Regulatory Notice

    Safety information Regulatory Notice 1. FCC Notice FCC CAUTION: CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1.
  • Page 15 The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM;...

  • Page 16: Installation

    Control board, heat sink, motor, inlet valve and pump. What’s included Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or your retailer. 01 Release lever 02 Detergent drawer...
  • Page 17 • Bolt caps: The provided number (3 to 6) of bolt caps depends on the model. • The appearance of the machine and provided accessories may differ with the model. • To purchase an accessory or lost part, contact a local Samsung service center, Samsung Customer Care, or your retailer.

  • Page 18: Installation Requirements

    Before using the washer for the first time, check all connections at the water valve and taps for any leaks. Drain Samsung recommends a standpipe 18 in (46 cm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. English...
  • Page 19 Flooring For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good resistance to vibrations and may cause the washer to move slightly during the spin cycle.
  • Page 20 Installation Side by side installation 1 in. (25 mm) 27.1 in. (688 mm) 23.6 in. (600 mm) 1 in. (25 mm) DV22K68**** 3 in. (76 mm) 1 in. (25 mm) DVE22N68*** 2 in. (50 mm) DV22N68**** *This clearance is not applicable to standalone washers. English...
  • Page 21 2 in. (50 mm) DV22N68**** WARNING • Samsung’s washers and dryers can be stacked to maximize usable space. • The dryer legs need to be removed to stack the washer and dryer. You can purchase an optional stacking kit from your Samsung retailer.

  • Page 22: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a location Location requirements: • A solid, level surface without carpeting or flooring that may obstruct ventilation • No direct sunlight • Adequate room for ventilation and wiring • Ambient temperature always higher than the freezing point (32 ˚F/0 ˚C) • Away from heat sources STEP 2 Remove the shipping bolts Unpack the product package and remove...
  • Page 23 A water hose without the gasket may leak. • If there is a water leak, stop using the washer and contact a local Samsung service center. A water leak may cause electric shock. • Do not stretch the water hose by force.
  • Page 24 Installation To connect the water hoses to the faucets: 1. Connect one end of each water hose to the Hot or Cold tap. 2. Turn the fittings by hand until they are tight, and then tighten them by just an additional two-thirds of a turn with a plier.
  • Page 25 5. Connect the other ends of the water hoses to the corresponding inlets on the rear of the machine as specified. Make sure the hot water hose is connected to the hot inlet, and the cold water hose to the cold inlet. 6.
  • Page 26 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 24 in. (60 cm) and 35 in. (90 cm) from the floor.
  • Page 27 CAUTION • Connect the hose guide (A) within 6 in. (15 cm)* of the end of the drain hose. If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer. • The drain hose can be installed up to 96 in.

  • Page 28: Before You Start

    Before you start Initial settings Run Calibration (recommended) 3. Press Start/Pause to start Calibration. Calibration ensures accurate weight - The door is locked during the detection by the washer. Make sure the operation. drum is empty before running Calibration. - The drum keeps rotating clockwise and anticlockwise for several 1.
  • Page 29 STEP 4 Prewash (if necessary) • Do not use detergent that tends to be hardened or solidified. This detergent Select the Prewash option for the selected may remain after the rinse cycle, cycle if the laundry is heavily soiled. Do blocking the drain outlet.

  • Page 30: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washer provides a four-compartment dispenser: the front-left compartment for the main wash, the rear-left for pre-wash, the front-right for fabric softeners, and the rear- right for the liquid chlorine bleach. 1. Main-wash compartment: Apply main- wash detergent, water softener, soaking detergent, color–safe, and/or stain removers.
  • Page 31 To add washing agents to the detergent drawer 1. Slide open the detergent drawer. 2. Apply laundry detergent to the main- wash compartment as instructed or recommended by the manufacturer. To use liquid detergent, see page <32>. 3. Apply fabric softener to the softener compartment.
  • Page 32 Before you start To add washing agents to the detergent drawer To use liquid detergent First insert the provided liquid container in the main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A). CAUTION Do not exceed the max line that is marked inside the container.Turn up the liquid container if using powder detergent.

  • Page 33: Operations

    Operations WARNING To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Feature panel 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs.
  • Page 34 Operations Press to change the spinning speed for the current cycle. • Extra High: Extends the spinning process to effectively remove moisture from the load. NOTE Extra High uses a stronger spinning process to remove moisture, so it is not suitable for wrinkle-free or no-iron fabrics, or overloads.

  • Page 35: Simple Steps To Start

    Press this button if you need to shorten the washing time, applicable for Normal, Deep steam, Heavy Duty or Allergen course. 09 Super Speed The shortened time may differ depending on the Cycles/Load/ Option. Press to activate/deactivate the Smart Control function. When the Smart Control function is activated, you can control your washing 10 Smart Control machine using your mobile device.

  • Page 36: Cycle Overview

    Operations Cycle overview Standard cycles Cycle Description • For most fabrics including cottons, linens, and normally NORMAL soiled items. • For heavily soiled, colorfast items. This cycle uses steam and DEEP STEAM a high water temperature to effectively remove stains. HEAVY DUTY • For sturdy, colorfast fabrics and heavily soiled items.
  • Page 37 Cycle Description • For wash-and-wear, synthetic fabrics, and lightly to normally PERM PRESS soiled items. • Use this cycle to wash exercise wear such as sports jerseys, training pants, shirts/tops and other performance clothing. ACTIVE WEAR This cycle provides effective soil removal with gentle action for special fabric care.
  • Page 38 Operations Delay End You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.

  • Page 39: Special Features

    Special features Child Lock To prevent accidents by children, Child Lock locks all buttons except for Power. To activate Child Lock • On the manual dispenser models, press and hold - and + (of the Delay End option) simultaneously for 3 seconds. Then, press and hold Start/Pause (Hold to Start) to activate.
  • Page 40 Operations My Cycle Create your own washing cycle with preferred settings and use the with the push of the push of a single button. To create your own cycle 1. Turn the Cycle Selector to select a cycle. 2. Change the cycle settings (Temp., Spin, and Soil Level) as necessary. 3.
  • Page 41 • An unapproved wired/wireless router may fail to connect to Samsung washing machine. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device.
  • Page 42 Operations Log in You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone user automatically logs in.
  • Page 43 SmartThings Category Checkpoint Description You can check the current cycle and its Washing status options, and the remaining cycle time. The Smart Control status is shown for the Smart Control washing machine. Monitoring Use this to check if the washing machine Self Check operates normally.
  • Page 44 Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

  • Page 45: Maintenance

    Maintenance Keep the washer clean to prevent its performance from deteriorating and to preserve its life cycle. WARNING Certain internal parts are intentionally not grounded and may present a risk electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve and pump.

  • Page 46: Smart Care

    2. The washing machine starts the self-diagnosis procedure and display an information code if a problem is detected. 3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Care. 4. Put the mobile device close to the washing machine’s display so that the mobile device and the washing machine face each other.

  • Page 47: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off the washer, and then unplug it from the electrical outlet. 2. Gently press the top area of the filte cover to open.

  • Page 48: Cleaning

    Maintenance Cleaning Surface of the washer Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washer. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washer, and then unplug the power cord.
  • Page 49 Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent it from clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washer, and then unplug the power cord. 2.
  • Page 50 Maintenance CAUTION • Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak. • Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak. Detergent drawer 1.

  • Page 51: Recovery From Freezing

    Door diaphragm 1. Open the door and empty the drum. 2. Turn over the diaphragm (A). 3. Combine 3/4 cups of liquid chlorine bleach and 1 gallon of warm tap water. 4. Wearing rubber gloves, use a soft, clean cloth dipped in the water and chlorine solution to clean the diaphragm.

  • Page 52: Cleaning The Exterior

    Maintenance Cleaning the exterior 1. Turn off the water faucets after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out.
  • Page 53 Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Action • Make sure the washer is plugged in. • Make sure the door is properly closed. • Make sure the faucets are open. • Make sure to press or tap Start/Pause (Hold to Start) to start Does not start.
  • Page 54 Troubleshooting Problem Action • Make sure the drain hose is neither kinked nor obsructed all the way to the drain system. If you there is a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause (Hold to Start).
  • Page 55 Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause (Hold to Start) button to start the washer. For your safety, the washer will not tumble or spin unless the door is closed.
  • Page 56 • Dry the washer interior after a cycle has finished. No bubbles are seen • Overloading may screen bubbles. (Bubbleshot models • Severely contaminated laundry may not generate bubbles. only). If a problem persists, contact a local Samsung service center. English...
  • Page 57 Information codes If the washer fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Check the water level sensor. • Power off and then power the washer on after 2-3 minutes, and then try again.
  • Page 58 • If the information code remains, contact a Samsung service center. System failed. • Power off the washer, and then contact a Samsung service center. If any information code keeps appearing on the screen, contact a local Samsung service center. English...
  • Page 59 Specifications Fabric care chart Bleach The following symbols provide garment care direction. The clothing care labels Any bleach (when needed) include symbols for drying, bleaching, drying and ironing, or dry cleaning when Only non-chlorine (color-safe) necessary. The use of symbols ensures bleach (when needed) consistency among garment manufacturers Tumble dry...
  • Page 60 Specifications Iron dry or steam temperatures No steam (added to iron) High Do not iron Medium Dry-clean Dry-clean Warning symbols for laundering Do not dry-clean Do not wash Line dry / Hang to dry Do not wring Drip dry Do not bleach Dry flat Do not tumble dry Protecting the environment...
  • Page 61 Specification sheet Type Front loading washer Model WW22N6850Q* A. Width 23.6 (600) B. Height-overall 33.5 (850) Dimensions (inches (mm)) C. Depth 27.1 (688) D. Depth with door open 43.9 (1115) Water pressure (psi (kPa)) 20 - 116 (137 - 800) NET weight (lb (kg)) 170 (77) Spin revolution...
  • Page 62 Specifications Cycle chart Use this chart to set the best cycle and options for you laundry. NOTE Setting Temp. Spin Soil Level : factory setting EH: Extra Hot EH: Extra High EH: Extra Heavy H: Hot H: High H: Heavy : can be selected W: Warm M: Medium...
  • Page 63 Options Cycle Extra Rinse Super Speed Delay End My cycle Alarm off NORMAL      DEEP STEAM      HEAVY DUTY      WHITES     SANITIZE   ...
  • Page 64 If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 65 Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
  • Page 66 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Page 67 SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the warranty period at no charge, subject to availability within the Canada.
  • Page 68 Warranty (CANADA) SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
  • Page 69 BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 70 Memo...
  • Page 71 Memo...
  • Page 72 Scan this with your smartphone QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1-800-SAMSUNG (726-7864) U.S.A www.samsung.com/us/support 1-844-SAM-PAYS (726-7297) 1-800-SAMSUNG(726-7864) www.samsung.com/ca/support (English) CANADA 1-844-SAM-PAYS (726-7297) www.samsung.com/ca_fr/support (French) DC68-03645B-02...

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