Viking E-32T Series Product Manual

Viking E-32T Series Product Manual

Ip intercoms with secure sip and web ui

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Designed, Manufactured and Supported in the USA
VIKING
SECURITY & COMMUNICATION
IP Intercoms with Secure SIP and Web UI
The E-32T Series of IP Intercoms are designed to provide reliable and secure voice
communication for SIP VoIP phone systems. SIP over TLS and full SIPS provide a higher
level of security and compatibility with SIP providers. The built-in Web User Interface
allows for programming and configuration from any operating system with a web browser.
The E-32T-SS-IP intercoms can dial programmable numbers and be programmed
remotely via a built-in Web UI. On-board 2 Amp relay contacts are provided for activating
door strikes or gate controllers. The E-32T-SS-IP intercoms will flash the blue LED during
dialing and automatically light the LED when the call is answered. All units are PoE class
2 powered.
For outdoor installations where the unit is exposed to precipitation or condensation, the
E-32T-SS-IP intercoms are available with Enhanced Weather Protection (EWP). EWP
products are designed to meet IP66 standards and may feature foam rubber gaskets,
sealed connections, gel-filled butt connectors, as well as potted circuit boards. For more
information on EWP, see DOD 859.
Installation requires a Network Administrator / IT Technician
!
Features
• SIP compliant (see compatible IP-PBX Phone Systems / Service Providers)
• SIP Transport over TLS
• Plays user uploaded wave files for voice announcement or alert tone
• Remotely programmable via Web UI
• Optional Network Relay for Remote Relay Control (RC-4A )
• 2 Amp relay contacts for door/gate or optional SL-2 strobe light (DOD 242)
• Blue backlit 316 stainless steel push button switch
• PoE powered (class 2, < 6.5 Watts)
• Network downloadable firmware
• T-10 Torx security screws for added security
• Handsfree operation
• Vandal resistant stainless steel prevents corrosion
• Laser etched graphics
• Cycles through backup phone numbers on busy or no-answer
• Optional Enhanced Weather Protection (EWP), EWP products are designed
to meet IP66 Ingress Protection Rating (DOD 859)
• Optional SIPS ( SIP Secure)
• Extended temperature range of -40° F to 140° F
• Available finishes: stainless steel
• Volume adjustments for microphone and speaker
• Flush mounts in a standard double gang electrical box (not included) , or may
be surface mounted using an optional VE-5x5 Surface Mount Box (DOD 424)
• Diagnostics for testing microphone, speaker, and relay
PRODUCT
MANUAL
• Gate Entrance
• Parking ramps/lots
• ATM machines
• Medical centers
• Lobbies
Power: PoE class 2 (< 6.5 Watts)
Maximum Sound Pressure: 90 dB SPL @ 1m
Dimensions: 5" x 5" x 2.25" (127 mm x 127 mm x 57 mm)
Operating Temperature: -40° F to 140° F (-40° C to 60° C)
Humidity - Standard Products: 5% to 95% non-condensing
Humidity - EWP Products: Up to 100%
Audio Codecs: G711u, G711a, G722
Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261,
1000BASE-T with auto cross over
Connections: (1) RJ45 100/1000 Base-T, (3) gel-filled butt
connectors
(See page 5 for additional Specifications)
E-32T Series
IP Intercoms with
Secure SIP and Web UI
E-32T-SS-IP
or
E-32T-SS-IP-EWP
Brushed Stainless Steel
Applications
• Entryways
• Stadiums
• Convention centers
• Public access areas
www.VikingElectronics.com
Information: 715-386-8861
Specifications
April 2, 2024
E-32T-SS-IP
or
E-32T-SS-IP-EWP
Shown in Optional VE-5x5
Surface Mount Box

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Summary of Contents for Viking E-32T Series

  • Page 1 SECURITY & COMMUNICATION IP Intercoms with Secure SIP and Web UI The E-32T Series of IP Intercoms are designed to provide reliable and secure voice communication for SIP VoIP phone systems. SIP over TLS and full SIPS provide a higher level of security and compatibility with SIP providers.
  • Page 2: Table Of Contents

    (Viking Cloud SIP Server) Grandstream 6202* Zoiper Pro Voip.ms Mitel 3300 Nextiva Kamailio SIPStation TekSIP Important: Exclusion from this list means only that compatibility has not been verified, it does not mean incompatibility. If you have questions, please call Viking Electronics at 715-386-8861.
  • Page 3: Definitions

    2 - Definitions MJPEG (Motion JPEG): A video encoding format in which each video Bitrate : The amount of video bits transferred per second. Higher values frame or interlaced field of a digital video sequence is compressed make for better video definition, but more bandwidth is consumed. Some separately as a JPEG image.
  • Page 4: Features Overview

    Push Button Switch: Push to VIKING initiate call, push again to © disconnect. Solid 316 stainless steel internally sealed per IP67.
  • Page 5: Specifications

    3.65”W x 2.84”H x 2.25”D). and sides of faceplate. Mounting with Optional VE-5x5: Surface mount to walls, single gang boxes, double gang boxes, posts, or to a Viking VE-GNP Gooseneck 5 - Mounting E-32T Series Intercom "Old Work"...
  • Page 6: Typical Installation

    • Browser for accessing the X-35 Web UI for Programming. Supported browsers: Chrome, Firefox, Opera, and Konquerer • Computer with X-Series Discovery Utility (to find the unit’s IP address for UI access). • Viking VoIP Discovery Utility Software Download here: https://vikingupgradeserver.com/_install/X-Discovery.zip...
  • Page 7: Initial Set-Up

    Alternatively, if the IP address of the E-32T-SS-IP is known, type it in the address bar of your browser to access it (defaults to https://E32’s IPADDRESS). If you do not want to install/run the Viking VoIP Discovery Utility, the Web UI can also be accessed via IP STEP 4 address or “Hostname”.local on your LAN.
  • Page 8: Web Ui

    If your browser shows an insecure connection, click on the “Lock” icon near the address bar. View the CA certificate and add it to the Certificate Store on the computer that will be used for access. If the Viking VoIP Discovery Utility is used, double-clicking on the unit will attempt to login with the default password.
  • Page 9 Home Tab The Home tab opens and displays Basic Configuration Information about the unit, including registration status. A green dot indicates the unit is registered and the network is OK. A yellow dot would indicate an error with SIP registration or the network. Basic Tab The Basic tab contains many of the initial IP/Network settings such as DHCP or...
  • Page 10 VoIP Tab The VoIP tab is used for SIP settings. Enter your SIP credentials here. The E-32T-SS-IP will attempt to register after the “Apply” button is clicked. Admin Tab The Admin tab is used for advanced settings such as changing the unit’s password, or updating firmware.
  • Page 11 Admin Tab Audio Files Management The Audio Files Management page is used to upload WAV files. Click on the Browse button and select your WAV file. Then click on Upload to send the file. The format should be 8 kHz, 8 or 16-bit PCM, mono WAV file. A stereo file can be uploaded, and it will be automatically converted to mono before it is uploaded.
  • Page 12 Configure Tab Phone Settings Speed dial numbers, call/dialing options and volume levels are set on the Phone Settings Tab. These settings are used to control how the device acts during inbound and outbound SIP calls. Setting Description Factory Default These are the phone numbers/extensions the E-32T-SS-IP will dial after pressing the Speed Dial Numbers Call button.
  • Page 13 Setting Description Factory Default Enabled/Disabled. When enabled the unit will dial again after a call fails or busy signal is heard. Redial on Busy Enabled When disabled the unit hangs up after a failed/rejected call. This setting determines how the LED on the E-32T-SS-IP will act when idle and during calls. LED Mode Description The LED will remain ON in the idle state, turn off while button is...
  • Page 14 Configure Tab Advanced Phone Settings The advanced phone settings page contains additional phone features from legacy Viking products. These settings are used before and during SIP video calls. Setting Description Factory Default This setting determines how the speaker on the E-32T-SS-IP will function.
  • Page 15 Configure Tab Announcement Settings When enabled, the Announcement is played on outbound SIP calls once the call is connected. This audio is heard from the speaker and sent to the connected device. The Announcement will also play on inbound calls if the Access Code and a “ ”...
  • Page 16 Configure Tab Relay Settings The relay settings are set here. Select the relay mode (or disable it) and set your DTMF codes for controlling the relay. Note: Relay must be set to “Door Strike Mode” to use DTMF to control the relay. Setting Description Factory Default...
  • Page 17 The RC-4A’s IP address and MAC address will be copied into the text boxes. Enter your RC-4A user name and password (the RC-4A defaults are admin:viking). Click ‘Apply’ to save the changes. Any relay activations will trigger the RC-4A relay matching the ‘Mirror Index’.
  • Page 18 Configure Tab VLAN Settings Advanced network settings are found on this page. Configure your VLAN settings as well as an alternate DNS list. Using this page, when Apply is clicked a pop-up warning will be seen, when confirmed the unit will reboot. If the IP address is changed, use the new address to connect to the unit once it reboots (about 45 seconds).
  • Page 19 Configure Tab SMTP Notifications Two different email senders can be used by entering a Primary and a Secondary account. If only one account is entered it will be retried on failure. If a secondary account is used our SMTP server will bounce between primary and secondary retrying until it is successful.
  • Page 20 Test Email: Click the Send Email button to try a test email using the saved settings (you must apply changes before testing). The Primary SMTP account will be tested first, if it fails the Secondary account will be tested. Notification Types: Check the button for any events you would like to send emails for.
  • Page 21: Voip Settings

    10 - VoIP Settings SIP Server/SIP Provider To configure an E-32T-SS-IP device to register to a SIP Server or SIP Provider, enter the Phone Number (or SIP extension name), SIP Password, Authentication ID (if required), and the IP Address/URL of the SIP Server. Enter the SIP port that will be used, if this is blank port 5060 will be used.
  • Page 22 VoIP Security SIP Transport By default, SIP transport is sent over UDP. For TLS transport select the ‘SIP over TLS’ option. This only encrypts the SIP control traffic. For fully encrypted calls select the SIPS option and enable secure RTP below. NOTE: SIP over TLS and SIPS will use a different port with the SIP Server/Provider, ensure this is set correctly on the VoIP Account page.
  • Page 23: Configuring Peer To Peer

    11 - Configuring Peer to Peer (Self-Registration) The E-32T-SS-IP can be set up to make SIP calls without a SIP Server. To enable this feature enter “127.0.0.1” as the “Registrar” and set a “Phone Number/User ID” (this can be any letter/digit combination). This string must be dialed along with the IP Address of the E-32T-SS-IP device to make an Inbound call.
  • Page 24: Reverse Polling

    12 - Reverse Polling Reverse Polling To set up scheduled daily test calls (Reverse Polling) visit the Advanced Phone page. The settings depicted below show a Test Call set to call the extension ‘2011’ at 4 AM daily. If an Announcement is uploaded and the setting is enabled, it will play when the call is answered.
  • Page 25 13 - Operation A. Making a Call When the Call button is pressed, the E-32T-SS-IP dials the first number in its list. If the call fails (busy, rejected or other SIP call failure) and redial on busy is enabled, the next number will be dialed. If redial on busy is disabled, the E-32T- SS-IP will hang up and go into its idle state.
  • Page 26: Troubleshooting

    C. Syslog The Viking VoIP device can output status messages and errors to a syslog server. A PC that is running syslog listening software can store and display this log. Enter the IP address of the syslog server in the Web UI under Basic->System Log.
  • Page 27 15 - Open Source Licenses Our VoIP firmware contains code from open-source packages which have been published under various licenses. PACKAGE-VERSION LICENSE TYPE CHANGED X-SERIES (BETA) X-SERIES (V1.0) curl v7.69.1-DEV MIT-curl ffmpeg LGLP 2.1 glib v2.0 LGLP 2.1 gSOAP v2.8 LGLP v2 GStreamer v1.20 LPGL...
  • Page 28 libjpeg license: LICENSE TERMS (ships as a part of the libjpeg package in the README file) ============= 1. We don't promise that this software works. (But if you find any bugs, please let us know!) 2. You can use this software for whatever you want. You don't have to pay us. 3.
  • Page 29 OpenSSL: dual OpenSSL and SSLeay license: OpenSSL License --------------- =================================================== Copyright (c) 1998-2019 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 30 Original SSLeay License ----------------------- Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;...
  • Page 31 TWO YEAR LIMITED WARRANTY Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016.

This manual is also suitable for:

E-32t-ss-ipE-32t-ss-ip-ewp

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