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en Troubleshooting
Fault
"E:30 / -10" or
"E:30/-20"
flashes and the pro-
gramme is paused.
Heavy foam build-up.
38
Cause and troubleshooting
.
The filters in the water inflow are blocked.
Clean the filters in the water inflow.
▶
The water pressure is low.
Check whether the tap has sufficient water pres-
▶
sure.
The water level measuring system is defective.
With this error message, the appliance starts a drain-
ing process.
Wait approx. 5 minutes until the draining process
1.
ends.
Restart the appliance.
2.
If required, start the draining process again.
If the fault persists, call customer service.
3.
→ Page 44
Critical malfunction.
Turn off the water tap.
▶
With this error message, the appliance starts a drain-
ing process.
Wait approx. 5 minutes until the draining process
1.
ends.
Restart the appliance.
2.
If required, start the draining process again.
If the fault persists, call customer service.
3.
→ Page 44
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Additional water has been added.
Do not add any extra water to the appliance while it
▶
is operating.
The appliance has detected fluctuations in the power
supply.
No action required. If the power supply is stable, the
programme continues to run as normal.
Detergent dosage is too high.
Mix one tablespoon of fabric softener with 0.5 litres
▶
of water and pour the mixture into compartment II
(not for outdoor clothing, sportswear or items
stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
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