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Troubleshooting
16 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Never make any technical modifications to the appliance or its features.
▶
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The display goes out
and
Start/ Pause
flashes.
"E:36 / -10" or deter-
gent solution is not
being pumped out.
"H:32"
"E:30 / -10" or
Cause and troubleshooting
Energy-saving mode is active
Press
▶
The water outlet hose is connected too high, is kinked
or trapped, or has been extended impermissibly.
Check the installation of the water outlet hose.
▶
→ Page 11
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
The drain pump is blocked or the pump cover is not
installed correctly.
Check that the pump cover is installed correctly.
▶
→ Page 34
Clean the drain pump. → Page 34
▶
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
The appliance has interrupted the spin cycle because
the laundry is unevenly distributed.
Redistribute the laundry in the drum.
▶
.
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Check the installation of the water inlet hose.
▶
→ Page 11
Start/ Pause.
Troubleshooting en
37
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